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Pampered Chef offers a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 1 year for a full refund or exchange.
To initiate a return, you can contact our customer service team at 1-800-342-2433 or fill out a return form online. Our team will provide you with a return label and instructions on how to send the product back.
If your return is due to a defect or error on our part, we will provide a prepaid return label. However, if you are returning the product for any other reason, you will be responsible for the return shipping costs.
Yes, you can return a product purchased from a consultant by contacting our customer service team. They will provide you with instructions on how to return the product and issue a refund or exchange.
We do not accept returns on personalized or customized items, as well as consumable products such as food or spices. We also do not accept returns on products purchased from third-party retailers.