Problems With Links to Host/Guest Special Pdfs

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SUMMARY

The recent changes to the host/guest special PDFs on the Pampered Chef (PC) website have caused significant issues for consultants linking these documents in newsletters. Starting this month, many PDFs have been marked as "rep only," requiring users to log in to access them, which is problematic for customers without consultant accounts. The URLs for the public versions have changed, and attempts to modify links for the November specials have resulted in broken links, indicating that the new PDFs may not yet be uploaded. Consultants are concerned about the accessibility of these resources and the potential implications for their business communications.

PREREQUISITES
  • Understanding of Pampered Chef's consultant platform and resources
  • Familiarity with URL structures and link management
  • Basic knowledge of PDF handling and editing tools like PDF Escape
  • Experience with email marketing services such as iContact
NEXT STEPS
  • Investigate the current status of the November host/guest special PDFs on the Pampered Chef website
  • Explore alternative methods for sharing PDF links with customers without requiring login
  • Learn about the features and limitations of PDF Escape for editing and sharing PDFs
  • Research best practices for email marketing and link management in newsletters
USEFUL FOR

This discussion is beneficial for Pampered Chef consultants, email marketers, and anyone involved in distributing promotional materials who needs to navigate changes in document accessibility and link management.

PampChefJoy
Gold Member
Messages
1,813
I think I'm having a problem and I don't think I'm imagining it - it seems like something recently has changed.

I normally link the host/guest special articles in my newsletter to the PDFs that the HO has on CC. These have never been a problem before, but starting this month, it seems as though they have been made "rep only" and prompt the reader to log in to CC (which our customers cannot do).

I followed a link from the corporate website where they have the current month host & guest special linked, and they are different URLs with "public" in the URL, so it would seem they are making a pointed effort to separate the 2 versions.

I can link in the public version, but when I tried to change Oct to Nov for the host special, I got a broken link... as though the Nov "public" pdf has not been uploaded yet.

My dilemma is how I am going to get a link for the Nov PDF embedded in my newsletter... has anyone else noticed this - perhaps someone using a different newsletter service can chime in and see if the other services are having any of the same issues...

Or maybe it's just me and I'm not figuring it out :(
 
  • Thread starter
  • #3
hmmmm... do you think that link will work "publicly" for all users, whether or not they have a PWS, and it won't link to anyone's specific PWS?It doesn't seem like it should but sometimes I think they have weird re-directs on the corporate server that are conspiring against me!
 
I've already had 2 people complain this month that they couldn't open links that normally work. The recruiting brochure being one of them. :(
 
I've been uploading the host/guest specials and outside order forms to PDF Escape so I could put my info on them, and couldn't do it this month, the upload tool rejects the url.Too bad, I like using their flyer, all I add is the "your consultant" info--and online ordering info on the OOF.
 
I didn't have any trouble downloading/opening (and adding my info via pdf escape) for Nov or Dec. I downloaded them from CC.
 
  • Thread starter
  • #7
Downloading the flyers as a logged-in consultant isn't a problem, as far as I can tell. It's giving out the link to someone who is not a consultant, who cannot log in, that seems to be the issue. If you are already logged into CC actively, and click on the link, it should take you right to it. But if you are logged out, it prompts you to log in.

Sheila - do you put together your own or do you use another service? I am guessing it's most any of the flyers we access behind CC that are affected :(
 
I use iContact to send them, but format them myself.
 
That is so dumb! Why would HO do that? Perhaps they are trying to get us all using their newsletter. :(
 
  • Thread starter
  • #10
Maybe... I get these paranoid delusions that HO is plotting against me to put me out of business :( Really, when all I've ever done is help bring in more business to consultants and the company....
 
PampChefJoy said:
hmmmm... do you think that link will work "publicly" for all users, whether or not they have a PWS, and it won't link to anyone's specific PWS?

It doesn't seem like it should but sometimes I think they have weird re-directs on the corporate server that are conspiring against me!

The URL doesn't contain a specific PWS address. It does have the .biz instead of the .com, but doesn't have my PWS address after the slash. I would hate to think that HO would put something on my PWS that wouldn't open for a customer visiting my site.

BlueMoon said:
I've been uploading the host/guest specials and outside order forms to PDF Escape so I could put my info on them, and couldn't do it this month, the upload tool rejects the url.

Too bad, I like using their flyer, all I add is the "your consultant" info--and online ordering info on the OOF.

I always save the file to my computer first, then upload it to PDFEscape, and then save over the original version. Never had a problem.

DebbieJ said:
That is so dumb! Why would HO do that? Perhaps they are trying to get us all using their newsletter. :(

PampChefJoy said:
Maybe... I get these paranoid delusions that HO is plotting against me to put me out of business :( Really, when all I've ever done is help bring in more business to consultants and the company....

I would hope HO isn't trying to do that. I actually just got an email forwarded from my Director, that came down from Chris Manion. She put a blurb in there about the benefits of newsletters and though she put in a plug for the HO service, she also plugged Mike.
 
  • Thread starter
  • #12
I'm finalizing the November newsletter and now it looks like the links on CC are different again.. they don't reference "reponly" in the URL, so it may appear as though they are "public" links once again... can anyone tell?
 

Frequently Asked Questions

What should I do if the link to the Host/Guest Special PDF is broken?

If you encounter a broken link to the Host/Guest Special PDF, try refreshing the page or clearing your browser's cache. If the issue persists, contact your Pampered Chef consultant or customer service for assistance. They can provide you with the correct link or send you the PDF directly.

Why can't I access the Host/Guest Special PDF on my mobile device?

Some mobile devices may have compatibility issues with certain PDF links. Ensure that your device has a PDF reader installed. If the problem continues, try accessing the link from a desktop or laptop computer, or use a different browser on your mobile device.

How can I find the current Host/Guest Special PDF if I lost the link?

You can find the current Host/Guest Special PDF by visiting the official Pampered Chef website or checking your consultant's personal website. Additionally, you can reach out to your consultant for the latest information and a direct link to the PDF.

What if the Host/Guest Special PDF is outdated?

If you believe the Host/Guest Special PDF is outdated, verify the date on the document. If it is indeed outdated, contact your Pampered Chef consultant or customer service for the most current version. They can provide you with the latest promotions and offers.

Can I share the Host/Guest Special PDF link with others?

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