Pampered Chef Large Rolling Case Problem

Click For Summary

Discussion Overview

This thread centers around experiences with the Pampered Chef large rolling case, particularly issues related to the handle and overall functionality. Participants share their personal experiences, including problems encountered and how they have addressed them.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses love for the rolling case but reports a malfunctioning handle during a show.
  • Another participant shares their experience of having their rolling case replaced due to similar issues with the handle.
  • Several users mention dissatisfaction with the rolling case, stating they rarely use it due to its weight and difficulty in certain weather conditions.
  • One participant notes that they have had a positive experience with their rolling case, despite a broken handle, and suggests a repair option.
  • Another participant highlights that those who enjoy the rolling case seem to be in areas with milder weather, while others suggest it may not be suitable for regions with harsh conditions.
  • One participant mentions considering alternatives to the rolling case due to concerns about its performance in adverse weather.
  • Several users discuss the warranty period and express frustration over the lack of support from the company regarding broken cases.
  • One participant shares a positive experience with a different wheeled tote they purchased elsewhere, suggesting it as an alternative.

Areas of Agreement / Disagreement

Views differ significantly among participants regarding the effectiveness and usability of the rolling case. Some express satisfaction, while others report ongoing issues and dissatisfaction.

Contextual Notes

Participants' experiences vary based on geographic location, with some noting that weather conditions impact their use of the rolling case. The discussion reflects a range of personal experiences rather than a unified consensus.

Who May Find This Useful

Consultants considering the purchase of the Pampered Chef large rolling case or those experiencing similar issues may find the shared experiences informative.

cookinmama
cookinmama
Gold Member
Messages
318
I bought the PC large rolling case from a consultant a while ago and I love it. I went to a show last weekend got in the house went to push down the handle and it wouldn't go. So I giggled it a little and it went down. When I went to leave that night it wouldn't come back up and I still can't get it up. Has anyone else had this problem and do you know if HO will do anything about it??
 
Biting tongueBiting tongueBiting tongue...
 
I Repoted Mine Asap---they Sent Me A New One---but It Was A While Ago---- It Was Earned----
Same Thing Happened----
 
KG- do we have to send you to the corner until you can behave yourself?cookinmama- is the rolling cart less than a year old? They only have a 1 year warranty. If it's in the warranty period, call the Solution Center and ask about an exchange. Be careful, though - it will cost a pretty penny to send that thing back.
 
The rolling case sucks. I had mine replaced once. I barely use it now. Usually just when I do craft fairs so I can have something on wheels.
 
chefann said:
KG- do we have to send you to the corner until you can behave yourself?
Click to expand...
I said nothing. If you read something into my post, then you're the one who should be sent to the corner.
 
The_Kitchen_Guy said:
I said nothing. If you read something into my post, then you're the one who should be sent to the corner.
Click to expand...

Behave you two or you're both going into the corner and that could not possibly lead to anything good. LOL... :p
 
DebbieJ said:
The rolling case sucks. I had mine replaced once. I barely use it now. Usually just when I do craft fairs so I can have something on wheels.
Click to expand...

This is good to know... I'd been thinking of getting one but wasn't sure of the quality. It sure would be nice to have something with wheels though. I've got two bags I split my stuff into so they're not too much to carry each separately but thinking the rolling bag concept would be a blessed relief for my shoulders and back (and my hosts' husbands who wonder how the heck I carry it cuz they find it heavy though they won't admit it but you can tell when they go to pick it up... *giggle*)
 
I love mine and I have been using it since we earned them (at least a year and a half ago) My handle did break also. It still works, I just can't bring it all the way up. I have heard that you can get a heavy duty handle put on at a lugage repair place, but cheap, but fixes the problem for good
 
DebbieJ said:
The rolling case sucks. I had mine replaced once. I barely use it now. Usually just when I do craft fairs so I can have something on wheels.
Click to expand...


I have 2 - the older style, and the newer one I earned. I don't like either one of them. Where I live, there is often mud, dirt, snow, rain, or a mixture of all of these.......I found myself carrying it most of the time, so I could actually bring it into the host's home without making a mess of her floor (or the back of my SUV!). It was very heavy, and more trouble than it was worth.
 
Mine broke too, within the one year, and they told me tough luck. I was told it was a 30 day guarantee. Mine did exactly what you described too... I still use it though, just not the way it was intended.
 
I love mine. I also earned mine. I have never had a problem with it. Even after it stayed outside for about 10 days because UPS left it in the back of hubby's pickup (meanwhile, rain!) It almost got thrown out with the trash because noone new it was back there. No damage done whatsoever, though.
 
I earned one and LOVE it!! I have had it replaced once and just recently broke the handle. Completely user error though. I had just got done telling my 9 year old not to try to lift it by the pull handle and what did I do...? Yup, used the pull handle to lift it over the door frame into the house. The handle snapped right off. It was loaded, too! I had just come home from a vendor event!

I just bought a new one (to replace the one I broke) and a Consultant tote as well. I want to have options. I am trying to scale back on how much I bring. I am going to see if I can limit myself to just the consultant tote for shows and the rolling case for events. I do several events a year, so it is a good investment for me.
 
Hmmm, I'm noticing that all those who love theirs are in areas of the country where they don't have to deal with winter weather much.....if at all.......

Just an observation!
 
Yes, I was thinking about that after I posted. If you don't have to worry about slush, snow and mud this is a wonderful product for shows. If you do have those concerns you should find another means to tote products.
 
  • Thread starter
  • #16
Thanks for the info. I will call home office. If they make me send it back I think I will just use my scrapbooking tote.
 
I have one and I love mine until I either have to try and walk up flights of stairs to get into someone's house or if they do not have a paved driveway or it's snowing or slush outside. LOL
 
ChefBeckyD said:
I have 2 - the older style, and the newer one I earned. I don't like either one of them. Where I live, there is often mud, dirt, snow, rain, or a mixture of all of these.......I found myself carrying it most of the time, so I could actually bring it into the host's home without making a mess of her floor (or the back of my SUV!). It was very heavy, and more trouble than it was worth.
Click to expand...

That's what I was thinking about. I was contemplating getting one but wondered how much I would actually be rolling it! I need something else though. My tote just isn't big enough for everything so I usually use one of my suitcases. Maybe I'll just get another consultant tote. It's cheaper!
 
I thought the insert said it has a one year warranty?
 
I just picked up an amazing wheeled tote at Costco for 25 bucks. It has a canvas cover with tons of pockets and pouches and it's collapsible. It's called the "Ultimate Cart" by Cuttingedge products, found it in the Office supply section.
Valerie
 
cookinmama said:
I bought the PC large rolling case from a consultant a while ago and I love it. I went to a show last weekend got in the house went to push down the handle and it wouldn't go. So I giggled it a little and it went down. When I went to leave that night it wouldn't come back up and I still can't get it up. Has anyone else had this problem and do you know if HO will do anything about it??
Click to expand...

I won mine back in 2005, just last night, I was on the phone with HO. SAME exact thing happened to me....no luck.....:cry:
 
  • Thread starter
  • #22
Thanks for all the help. I decided to just use my scrapbooking tote and store things in the the PC broken one. It is sad that this has happened to so many people, these totes are not cheap. Hopefully they will fix the problem or stop selling them.
 

Frequently Asked Questions

What is the Pampered Chef Large Rolling Case Problem?

The Pampered Chef Large Rolling Case Problem refers to issues that some consultants may encounter with the durability, functionality, or design of the rolling case used to transport products and supplies during events or parties. Common concerns include broken wheels, zippers malfunctioning, or insufficient storage space.

How can I fix a broken wheel on my Pampered Chef Large Rolling Case?

If a wheel on your Pampered Chef Large Rolling Case is broken, you can try to replace it with a similar wheel from a hardware store or contact Pampered Chef customer service for a replacement part. Ensure that you have the model number handy when reaching out for assistance.

Is there a warranty for the Pampered Chef Large Rolling Case?

Yes, the Pampered Chef Large Rolling Case typically comes with a warranty that covers manufacturing defects. If you experience issues with your case, check the warranty details provided at the time of purchase or contact customer service for more information on how to file a claim.

What should I do if my Pampered Chef Large Rolling Case is too small for my needs?

If you find that your Pampered Chef Large Rolling Case is too small, consider organizing your products more efficiently or investing in additional storage solutions. You might also explore larger cases or bags offered by Pampered Chef or other brands that can accommodate your inventory better.

Where can I find replacement parts for my Pampered Chef Large Rolling Case?

Replacement parts for the Pampered Chef Large Rolling Case can often be found through the Pampered Chef website, by contacting their customer service, or at local hardware stores. Always check with Pampered Chef first to ensure you get the correct parts for your specific case model.

You must log in or register to reply here.

Similar Pampered Chef Threads

Nbc Dateline Wraps up the Paige Birgfeld Case
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
7
Views
11K
chefjeanine
Resign From Pampered Chef and Go Inactive
  • Cook1
    • General Pampered Chef Chat
Replies
2
Views
3K
BethCooks4U
Who was Paige Birgfeld and what happened to her?
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
4
Views
4K
Admin Greg
29 Year-Old Cold Case Solved in Wisconsin
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
6
Views
4K
The_Kitchen_Guy
Odd Shipment Mystery: Unidentified CD Case in Delivered Box
  • taterbug
    • General Pampered Chef Chat
Replies
11
Views
2K
gailz2
What Are the Latest Updates on Paige Dixon Birgfeld's Case?
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
2
Views
2K
sharalam
Is There a Warranty for Rolling Cases? | Get the Answer Here
  • c00p
    • General Pampered Chef Chat
Replies
24
Views
2K
Chef Endora
Interesting News in the Case of Paige Birgfeld
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
17
Views
3K
momoftwins
Nbc Dateline to Feature Paige, June 11, 2015
  • The_Kitchen_Guy
    • General Pampered Chef Chat
Replies
5
Views
5K
chanddl
Buy Pampered Chef Rolling Case - Only $70 - Limited Time Offer!
  • rbvernon
    • Buy and Sell Items
Replies
4
Views
2K
rbvernon
Back
Top