P3 Question...i Cant Figure Out...

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Discussion Overview

This thread discusses issues related to sales tax not being applied to customer orders and the presence of warning indicators in the host order. Participants share their experiences and potential solutions to these problems.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses confusion over why sales tax is no longer being added to customer orders, despite it being present before.
  • Another participant reports experiencing the same issue during a recent show.
  • One participant, identifying as a consultant, suggests changing the tax setting from Show Tax to Special Tax as a potential fix, sharing that this has worked for them in the past.
  • Another participant advises checking the host's shipping information, noting that incorrect settings could affect tax application on orders.
  • One participant mentions encountering yellow warning triangles above items in the host order and seeks clarification on their meaning.
  • Another participant explains that yellow warnings indicate non-critical issues, while red warnings require immediate attention.

Areas of Agreement / Disagreement

Views differ on the specific causes of the sales tax issue, with no clear consensus on a single solution. Participants share various experiences and suggestions.

Contextual Notes

The discussion reflects personal experiences with order processing and tax settings within the context of Pampered Chef shows.

Who May Find This Useful

Consultants facing similar issues with sales tax application or warning indicators in their orders may find the shared experiences and suggestions relevant.

D
Denarella
Messages
907
...what I didn't put in, but all of the sudden, the customers I put in do not have sales tax added to their orders! It was there and now it isn't. Can someone please tell me what mistake to look for? I checked the host's order and the tax is marked on there for the rest to follow....I have NO clue what I did....

TIA
Dena
 
I had the same problem at a show last night????
 
this has fixed the problem for me...U might just have to change it from Show Tax to Special Tax for those customers and see if that fixes that problem.

If not, phone SS, they are SUPER helpful. I have had this happen to me a few times - once the problem was corrected by doing what I suggested above, the other time, I had to call SS.
 
Double check your host's "Ship To" information. If you accidently switched it to "Direct To Shipping Address" instead of "Direct to Contact Address." The shipping address info is probably blank and the contact information is what you filled in. This will impact all of the orders that are shipped to the host.

Just click back on "Direct to Contact Address" and see if that fixes the problem.

Good Luck!
 
Gloria&Emily said:
Double check your host's "Ship To" information. If you accidently switched it to "Direct To Shipping Address" instead of "Direct to Contact Address." The shipping address info is probably blank and the contact information is what you filled in. This will impact all of the orders that are shipped to the host.

Just click back on "Direct to Contact Address" and see if that fixes the problem.

Good Luck!
Click to expand...

This is what I have usually done when this happens to me.:D
 
another question...

i have yellow triangles above the items box on the host order of my show.... what does that mean?
 
click on the "finish" button and it will tell you. Yellow warnings are things that aren't prefect, but you can still go on with the order, red means you must fix it.
 

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