P3 Help! I Cant Put My Show In...

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Discussion Overview

This thread discusses issues related to the Pampered Partner Plus (P3) software, particularly problems with starting the program and error messages encountered by users. Participants share their personal experiences and troubleshooting steps taken to resolve these issues.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as Dena, reports receiving an error message stating that an instance of Pampered Partner is already running, despite not having it open.
  • Another participant mentions that restarting the computer helped them resolve a similar issue in the past.
  • One user shares their experience of needing to run P3 as an administrator after encountering issues, which resulted in losing their first show information.
  • Several participants note they have never used Pampered Partner (PP) and express uncertainty about how to resolve the issue.
  • One participant recounts that rebooting their computer fixed the problem after an update caused issues with P3.
  • Another user offers to send a patch that helped them resolve the issue when they contacted tech support.
  • One participant expresses frustration after trying various solutions, including rebooting, without success.
  • Another participant mentions successfully fixing their issue by uninstalling and reinstalling the software.
  • One user shares their concern about losing saved information and needing to remember steps to add a new consultant's information in P3.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various troubleshooting methods, with some participants finding success through rebooting or reinstalling, while others continue to experience issues. No clear consensus emerges on a single solution.

Contextual Notes

Participants share personal experiences with the P3 software, highlighting the challenges faced during its use, particularly for new consultants managing their first shows.

Who May Find This Useful

Consultants experiencing similar technical issues with P3 or those seeking shared experiences related to troubleshooting the software may find this discussion relevant.

Denarella
Messages
907
I keep getting a message when I try to open P3 that says

"An instance of Pampered Partner is already started. Please close that instance before attempting to start another."

I dont have it open at all. When into Task Manager and there's nothing there.

Can someone please help me?

TIA,
Dena
 
Did you try to restart your computer? This has happened to me before btw--it is frustrating!
 
Do you ever have PP set up in your computer and P3 is a new program? I never had PP, when I started I installed P3 and was doing my shows and entering them as usual. Well, after about a week I got a message (I can't remember what it said exactly) but I had to call Tech Support. They told me I had to run P3 as the administrator, they walked me through that. The only problem was I lost my first show info!:( Thank goodness I had all the info on paper!) But thats what I had to do. I am definitely not a computer expert but if you did have PP before, maybe you have to uninstall it first?? I don't know, but I just thought I would let you know what I had to do and my situation... Good Luck!
 
I never had PP.
 
me neither, thats why I can't offer a whole lot of info but there are plenty of people on here and who have spoken about this problem and I am sure they can help...but if it were me with the same problem, I would call tech support (not that they won't give you the right info, I actually have a lot of confidence that they will). I get anxious about my shows and making sure I put all the right info in and send it out correctly. Probably because of my mix up in the beginning and losing my information.
 
  • Thread starter
  • #6
PC_CPR said:
Did you try to restart your computer?

This has happened to me before btw--it is frustrating!


Its Pampered Partner Plus? came with consultant's kit? I had my first show last night and I tried to do everyone's order on my laptop and it wouldnt take. I've been able to enter info (show info) into prior to last night and it keeps giving me the same message.
 
Dena it sounds like the same thing that happened to me... I had to call tech support
 
This happened to me at the end of August when there was an update. Something was wrong with the update. I got it to correct by rebooting, then starting P3.
 
i just sent you a PM with the patch for the fix that the tech support people gave to me when i had this problem

g
 
  • Thread starter
  • #10
ginamkiely said:
i just sent you a PM with the patch for the fix that the tech support people gave to me when i had this problem

g


That didnt work, neither did rebooting....this is insane
 
  • Thread starter
  • #11
Denarella said:
That didnt work, neither did rebooting....this is insane


Do i unistall it and try reinstalling it? I cant call until Monday, can I?
 
  • Thread starter
  • #12
I fixed it. All better! Thank you!:balloon:
 
Glad you finally got it all taken care of Dena... the madness is over LOL
 
  • Thread starter
  • #14
Carissidy said:
Glad you finally got it all taken care of Dena... the madness is over LOL


I had to uninstall and reinstall. The pressure was bad enough with doing my first show...that was rough...glad its over!:D
 
P3 ?Hi:

I saved info to hard drive and it's gone. So I did this and it was very easy, now that I have to do it again, I forgot the steps. My new day job keeps me from calling Tech Support :(

Anyways;

My new consultant who signed with me is waiting on the internet, her computer broke and her kids are getting her a new one.

I had added her info in on P3 below mine with her name, Consultant ID and PW and I can't remember the steps to do it again. I have a show for her to put in as well.

TIA;

LIZ:blushing:
 

Frequently Asked Questions

What does "P3 Help! I Can't Put My Show In" mean?

This message typically indicates that there is an issue with entering a show into the Pampered Chef P3 system. It could be due to a variety of reasons such as missing information, incorrect formatting, or system errors.

What should I do if I see this message?

If you encounter this message, first double-check all the information you have entered for the show. Ensure that all required fields are filled out correctly. If everything seems correct, try logging out and back into the P3 system or clearing your browser's cache.

Can I still process orders if my show can't be entered?

Who can I contact for help with this issue?

If you are unable to resolve the issue on your own, you can reach out to Pampered Chef's customer support or your upline for assistance. They can provide guidance and help troubleshoot the problem.

Are there any common issues that cause this error?

Yes, common issues include missing customer information, incorrect show dates, or trying to enter a show that has already been submitted. Make sure to review all details carefully to avoid these pitfalls.

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