Ok, so This Is a Tough Day and Age

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Discussion Overview

This thread discusses the challenges faced by Pampered Chef consultants in competing with eBay sellers who offer significantly lower prices on products. Participants share their frustrations and experiences regarding pricing, warranties, and customer perceptions.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant expresses frustration over the low prices of eBay sellers, questioning how to compete effectively.
  • Another participant suggests reporting eBay sellers to the Home Office and emphasizes the lack of warranty on eBay purchases.
  • Several users mention that they inform customers about the warranty issues when discussing eBay prices.
  • One participant shares a personal experience of successfully booking a show after demonstrating the benefits of purchasing through them.
  • Another participant notes that shipping costs can influence Canadian sellers to raise their prices.
  • One participant reflects on the surprising prices of items on eBay compared to retail, highlighting the perception of value among customers.
  • Several participants express disbelief at the prices some customers are willing to pay on eBay.

Areas of Agreement / Disagreement

Views differ among participants regarding the impact of eBay on their sales, with some expressing frustration while others focus on strategies to counteract the competition.

Contextual Notes

Participants share personal experiences and observations about pricing differences between eBay and Pampered Chef products, particularly in the context of Canadian and American markets.

Who May Find This Useful

Consultants who are navigating competition with online marketplaces and seeking to understand customer perceptions related to pricing and warranties may find this discussion relevant.

Mr. Pampered Chef
Messages
163
OK, so this is a tough day and age, I get it. BUT when you are selling a 10" Exec. Saute Pan on e-bay, how do we compete. E-bay sellers are cutting the prices to next to nothing...:mad:
 
Re: E-bayReport them to HO, that's all you can do. If a customer sees it, explain that there is absolutely no warranty!!!!
 
Re: E-bayOh, and then book them for a February show to get theirs...
 
Re: E-bay
janetupnorth said:
Oh, and then book them for a February show to get theirs...

Great come back Janet!:D
 
  • Thread starter
  • #5
Re: E-bayI just find it upsetting that's all. A lot of items are coming out of the states. so the prices are even lower then the Canadian price...I do tell them that there is no warranty.
 
Re: E-bay
Mr. Pampered Chef said:
I just find it upsetting that's all. A lot of items are coming out of the states. so the prices are even lower then the Canadian price...I do tell them that there is no warranty.

...and remind them they are paying in US dollars too!

We get all upset, but rather than worrying, counter them with effort and customer service! :D
 
  • Thread starter
  • #7
Re: E-bayYeah I worry to much. Just don't like it when people do play by the rules.
 
Re: E-bay
Mr. Pampered Chef said:
I just find it upsetting that's all. A lot of items are coming out of the states. so the prices are even lower then the Canadian price...I do tell them that there is no warranty.


I hear you! I had HO send out US mini catty's with the guest orders:eek: One lady had a spaz when she saw the difference in prices.
 
  • Thread starter
  • #9
Re: E-bay:grumpy:Even if I wanted to sell this stuff on e-bay it would still have to be a higher price then what some of these people have listed. Burns my hide....:yuck:
 
Re: E-bayI had a guest once brag about the price of cookware she got her daughter on ebay... until I showed her she could get it cheaper as the host special at 60% off plus the lifetime warranty. She shut her mouth and booked a show with me.
 
Re: E-bayHa priceless.
 
Re: E-bayUnbelievable what people are willing to pay over there. Food choppers for $1 less than retail. The Nylon spiral wisk for twice as much as it's selling for on the outlet. Stainless steel bowls for $3 less than retail.

Like Barnum and Bailey said, there's one born every minute!
 
  • Thread starter
  • #13
Re: E-bayPampered Chef Cookie Press #1525 Used in Box..8.00 US...right now on e-bay, #1525 Cookie Press — $41.50 on Canadian website. Fair?...you tell me.:grumpy:
 
Re: E-bayIt's a lot cheaper for Americans to ship as well. I think a lot of Canadian sellers put the price up to cover shipping as well.
 
Re: E-bayI thought all the eBay PC stuff was a good deal until I too realized that there is no warranty! I wouldn't buy it at any price! I look to laugh at the gullible people though! I'd love to email some of them and say, "I can get you a SB F/W 08 for only $1.50 including shipping! I saw one on there the other day for $5 shipping! What was that about??
 

Frequently Asked Questions

What does "Ok, so This Is a Tough Day and Age" mean in the context of direct sales?

"Ok, so This Is a Tough Day and Age" refers to the challenges faced by direct sales representatives, especially in a rapidly changing market. It highlights the need for adaptability, resilience, and innovative strategies to succeed in a competitive environment.

How can I stay motivated during tough times in direct sales?

Staying motivated during tough times can be achieved by setting small, achievable goals, celebrating your successes, seeking support from your team, and continuously educating yourself about the products and sales techniques. Surrounding yourself with positive influences and focusing on your long-term vision can also help maintain motivation.

What strategies can I use to overcome objections from potential customers?

To overcome objections, listen actively to your customers' concerns, empathize with their situation, and provide clear, factual information that addresses their objections. Use testimonials and success stories to build trust, and be prepared to offer solutions that meet their needs. Building rapport and establishing a relationship can also help in overcoming objections.

How can I effectively market Pampered Chef products in a challenging economy?

In a challenging economy, focus on the value and quality of Pampered Chef products. Highlight their durability, versatility, and how they can save time and money in the kitchen. Utilize social media, host virtual parties, and offer promotions or bundles to attract customers. Engaging with your audience through cooking demonstrations and recipe sharing can also enhance your marketing efforts.

What resources are available for Pampered Chef consultants facing challenges?

Pampered Chef offers various resources for consultants, including training programs, webinars, and a supportive community of fellow consultants. Utilize the company’s website for marketing materials, product information, and sales strategies. Additionally, consider joining online forums or social media groups where you can share experiences and gain insights from others in the industry.

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