Non-Payment: What to Do When a Cheffer Refuses to Answer?

[PamperedChefDebi]

One other thing I do want to point out.... Elaine said HO had no record of Darby's call. Well, I have called HO about product replacements and then had to follow up a week later and was told there was no record of my first call. So....there is the possibility that whoever we speak to in the call center doesn't ALWAYS properly document the calls.

 

[thechefofnorthbend]

I said I would post this. This is the letter that I received after the donation was made. There is also a copy of the canceled check. I'm sorry that I do not have the envelope that the letter came in. I must have thrown it away.

In reference to my calls to HO, I called and they called me back. I have had numerous conversations with those in customer service and consultant and director services. I returned every one of their calls, and they returned every one of mine. It has been resolved.

 

[dianevill]

I had a problem with a new consultant saying that she called HO numerous times, they didn't return her calls, didn't follow through, etc. I finally called HO myself and the lady told me EVERY call is documented electronically.

A few weeks ago I started a thread about my trifle base breaking, and when I called HO they wouldn't send me a new one. After the encouragement from others on this forum, I called back and inquired. The CSR I spoke with said, "I see you called about this earlier, too." BTW, she did send me a new one (LOVE our Customer Service. They really do want to make things right!)

 

[gilliandanielle]

One other thing I do want to point out.... Elaine said HO had no record of Darby's call. Well, I have called HO about product replacements and then had to follow up a week later and was told there was no record of my first call. So....there is the possibility that whoever we speak to in the call center doesn't ALWAYS properly document the calls.

While this is totally possible- if you read the Holy S$%t thread Darby says she called HO many times and that her director was going to call. Would HO really have no record of that many calls?

 

[PamperedChefDebi]

Darby, thanks for posting that just to give peace of mind to those of us who are unsure of what to think!

 

[thechefofnorthbend]

Shortly I will post each of the email confirmations from PayPal. I did not receive any monies in the mail, only PayPal transactions. Those of you who wish to have your monies returned, please PM or email me and I will do so immediatly.

 

[PamperedChefDebi]

While this is totally possible- if you read the Holy S$%t thread Darby says she called HO many times and that her director was going to call. Would HO really have no record of that many calls?

I would certianly hope not!!

 

[Chef Diane]

Theres a box??????

Sorry, I was online and I did respond to your PM. I dont always get the little box that pops up and tells me I have am PM, sometimes I just notice the bold number up in the top right corner and check. At anytime, anyone is free to send me an email, I will get those.

How do you get the little box that pops up. I have missed PMs and responded weeks too late UHG. A pop up box would be very helpful.

 

[PamperedChefDebi]

Shortly I will post each of the email confirmations from PayPal. I did not receive any monies in the mail, only PayPal transactions. Those of you who wish to have your monies returned, please PM or email me and I will do so immediatly.

Darby, don't even consider returning mine. I'm thrilled that it ended up somewhere where it could help others!

 

[thechefofnorthbend]

Sorry for the mutliple posts...I am in contact with the hostess to have her get me a copy of the guest order summary. I should have a copy myself, and I am trying to figure out how to print that from PP (I now have P3 istalled and I am having technical issues with PP 16.0), but I had given that to her along with all of the orders. She should have that to me by Monday morning and I'll scan that in too.

 

[chefann]

How do you get the little box that pops up. I have missed PMs and responded weeks too late UHG. A pop up box would be very helpful.

Go to the user control panel (CP). There's a checkbox on the page for PM popups.

 

[janetupnorth]

How do you get the little box that pops up. I have missed PMs and responded weeks too late UHG. A pop up box would be very helpful.

Staying out of the thread otherwise, but will answer this for you...

Click on Quick Links then edit options...scroll down to messaging and notification.

Check the box that says, "Show New Private Message Notification Pop-up"

 

[thechefofnorthbend]

How do you get the little box that pops up. I have missed PMs and responded weeks too late UHG. A pop up box would be very helpful.

Usually a box pops up each time you log on that says "you have a PM from so in so". Not all of the time does it pop up for me, so yes, there have been times I have been online and didnt respond to a PM because I dodnt know I had one, not because I choose to ignore it. Sometimes I just pop on quickly and then run off to do my things during the day and I am actually "still logged on" even though I am not sitting in front of my computer screen.

 

[Chef Diane]

Im with Linda

I absolutly do not know what to think after reading and re-reading all of this!

I am a trusting and compassionate person and I do not want to believe that "one of us" took advantage of so many of us. At this point, I don't know WHAT or WHO to believe. Both sides have very compelling arguements. Part of me is trying to convince myself that all of this is a HUGE HUGE misunderstanding and another part of me is very hurt and pissed at the mere thought that someone would do something this. I hope that the truth does come out. I know that I gave $10 with the hope and belief that it would help someone in need; I am hoping that it is now helping an unfortunate person in a women's shelter have a better shot at happiness.

I too am torn beside sides, but IMO none of this should have come up. This thread was started to get payment; payment was sent, end of conversation.

 

[gilliandanielle]

I feel better seeing the check going to the women's shelter and am glad that Darby has proof of this.

I still feel like something is fishy that HO has no record of Darby's calls, especially since it would be in their best interest to prove that they would help other consultant's in this situation.

I don't feel like Elaine has any motive to make this up out of nowhere, and it sounds like HO is standing with Elaine. I haven't called HO yet obviously, but I am interested in hearing their point of view.

 

[Chefgirl2]

That was never the issue. You knew once I suggested to send it back that this had to be done. All anyone has to do is look up the inconsistancies.

The whole issue is you not calling PC, lying about FedEx and the HO. The clincher is you had your show delivered on the 9th according to the first time I called trying to figure out if the policy was changing. You were taking money without ever making a call.

I knew you would write the check after I called you out on it and I was slammed by a lot of people for giving you away out by having you return it w/ a thank you note. You had to. When HO called me they said you wouldn' return their calls I shared with them how you used God and really abused the friends you had made.

Give it up and join another DS group and get on their forum. I guess we should alert everyone.

EVERYONE Don't let this phase you. PC is taking care of everthing. Monday you can all see Holy Sh** for what it is.

 

[cooking.with.ann]

I said I would post this. This is the letter that I received after the donation was made. There is also a copy of the canceled check. I'm sorry that I do not have the envelope that the letter came in. I must have thrown it away.

In reference to my calls to HO, I called and they called me back. I have had numerous conversations with those in customer service and consultant and director services. I returned every one of their calls, and they returned every one of mine. It has been resolved.

Curiously, the cancellation data on the back of the check shows a bank-run date of 1/30/2007--2 weeks prior to the date the check was written.

Curious.

 

[thechefofnorthbend]

I am the first to say I am interested in why HO has no record of my calls. I have record of all my calls, guess I will be posting that later on tonight.

I didnt know that anyone (besides your upline) could call and get information about any consultant. That to me is really interesting. Good to know in case I question someones motives, I could always call HO up and start my own investigation.

Okay, that was just spiteful, and I am sorry, but I am just a little flabergasted about this whole thing.

 

[nikkijo]

While this is totally possible- if you read the Holy S$%t thread Darby says she called HO many times and that her director was going to call. Would HO really have no record of that many calls?

That's what i thought was odd. I could see one call not being documented, but if it gets escalated I would think that it would be.

I like to believe everybody...it's just when you see some inconsistencies it makes you wonder. All that I have to say is I hope that everything works out in the end (if Darby did not have a package stolen and did not donate the money that HO will take appropriate measures) and that we can all go back to trusting one another. I know that when I found out I was pg in November everyone was there for me, when I had my m/c a week later everyone on here was there for me again.

 

[gilliandanielle]

I am actually glad that this thread was started or else people would still be in the dark.

No matter what happened either way this thread needed to happen for everyone to get their "side" out.

 

[CAmomCookin4U]

Curiously, the cancellation data on the back of the check shows a bank-run date of 1/30/2007--2 weeks prior to the date the check was written.

Curious.

Wow I missed that but I too noticed that the check dated 2/12/7 has no check number. Or who it was from. & the Letter from the Shelter isn't even signed?

 

[Chef Diane]

I must help here

Usually a box pops up each time you log on that says "you have a PM from so in so". Not all of the time does it pop up for me, so yes, there have been times I have been online and didnt respond to a PM because I dodnt know I had one, not because I choose to ignore it. Sometimes I just pop on quickly and then run off to do my things during the day and I am actually "still logged on" even though I am not sitting in front of my computer screen.

My settings are already set up to notify me. I have NEVER gotten a pop up box.

 

[pamperedlinda]

I feel better seeing the check going to the women's shelter and am glad that Darby has proof of this. ...............

I've been trying to think positively and did not want to contribute anyting negative to stir the pot, but I have to now..... I used to work in banking and one thing bothers me about this check. The bank stamp on the back is dated 01302007 (01/30/2007) in two places.....the second line from the top and in the smaller print under the RECEIVED stamp, the middle line 01302007D (01-30/2007 deposit). The back is upside down in the picture above so I printed it to get a better look. Most of the back is illegible, including the amount, but the date stands out in two places.

In my heart of hearts I wanted to believe that I was not duped....I'm really not so sure now.

 

[Chefgirl2]

I am actually glad that this thread was started or else people would still be in the dark.

No matter what happened either way this thread needed to happen for everyone to get their "side" out.

look closely at the "cancelled" check. In the bottom right hand corner (what would be the top left hand corner, if the check wasn't upside down) 2nd line, you can see the bank run-thru date.

01302007

now, how does that happen on a check that was written on Feb 12 or 13?


Also, almost EVERY organization signs their donation letters like that with SOME person or officer....

Darby you just put the nail in your own coffin!

Oh, what a tangled web...

 

[pamperedlinda]

Curiously, the cancellation data on the back of the check shows a bank-run date of 1/30/2007--2 weeks prior to the date the check was written.

Curious.

I'm glad I'm not the only one who noticed that..

 

[janetupnorth]

My settings are already set up to notify me. I have NEVER gotten a pop up box.

Playing the techie...you may have popups from the site blocked with your Internet Explorer settings then...

 

[thechefofnorthbend]

Wow I missed that but I too noticed that the check dated 2/12/7 has no check number. Or who it was from. & the Letter from the Shelter isn't even signed?

I'm sorry, the chck number was cut off from my scanner (its quite old. Its one seperate from my printer). The check number is 2023. I am sorry the letter is not signed. I can call them in the morning (monday morning I guess) and find out who typed it up and sent it. I spoke to a Wendy when I dropped the check off at their office in town.

I'm sorry, but I have things I need to do around my house and have an event tonight I am going to so I wont be online, incase you needed to know.

 

[Chef Diane]

not that Im taking sides, but....

Playing the techie...you may have popups from the site blocked with your Internet Explorer settings then...

you do know that the bank Can cash a post dated check right? I had a check cashed once and called the bank on it and they told me if you right it can be cashed, no matter the date on it. Well I was out an extra $30 that day.

 

[SillyChef]

anyone heard of post dated checks? Just wondering!

 

[janetupnorth]

I don't think you meant to quote me - I was just on to answer another person's question on popups on PM...please edit - thank you.