No Stand for the Ultimate Mandoline

[sgeuea]

I was working a fair booth last week when a woman came up and said she had a mandoline, but it didn't come with a kick stand. I asked my director about it and she said it was the old version that didn't come with it. I called the woman and explained it didn't come with it and she said the product picture had a kick stand. She is happy to pay for a kick stand, but i have no idea how to get her one.

Any suggestions????

Sharon

 

[chefann]

She either has the Ultimate Slice and Grate or even the Vario-Slicer, which were previous versions of the Ultimate Mandoline. I don't think there's any way to add the stand to those items. You can suggest that she host a show to get the current version free.

 

[BethCooks4U]

Did you ask her when she got it and if she has a receipt? When you know exactly what she has it'll be easier to know what to tell her.

 

[ChefBeckyD]

Do you even know for sure that it is a PC mandolin? MANY times I will have people swear up and down that what they have is a PC product...until I see it and point out the brand name on the back of it.

 

[wadesgirl]

Do you even know for sure that it is a PC mandolin? MANY times I will have people swear up and down that what they have is a PC product...until I see it and point out the brand name on the back of it.

I agree with all the other ladies, she probably has an older version or one that isn't even PC. My stepmom tried to bring me a ice cream scoop from her mom. I told her it wasn't PC just by looking at it and then pointed out that it said Chef Mate at the bottom!

 

[sgeuea]

She either has the Ultimate Slice and Grate or even the Vario-Slicer, which were previous versions of the Ultimate Mandoline. I don't think there's any way to add the stand to those items. You can suggest that she host a show to get the current version free.

She says this one has holes for the stand. I'll give her another call and suggest a show. I really get the feeling she could be a good contact if I resolve this issue.

 

[ChefBeckyD]

She says this one has holes for the stand. I'll give her another call and suggest a show. I really get the feeling she could be a good contact if I resolve this issue.

Maybe hers was defective when she got it, and she's just now realizing it?

 

[Shawnna]

did u look on the replacement parts list to see if you can order the stand

 

[esavvymom]

or did she get it as a gift from someone who bought in Ebay or something?

 

[GourmetGirl]

Or by holes for the stand does it actually mean the holes so you could lay the US&G across a bowl? Good luck figuring this one out!