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The discussion centers around concerns regarding the new strainer's handle, which some users, including Joanne, reported as jiggling and making a clanking noise. While some users, like Diane, confirmed their strainers do not exhibit this issue, others expressed skepticism about the product's value compared to cheaper alternatives available at stores like Walmart. The consensus suggests that if the handle jiggles, it indicates a defect, and users are advised to seek a replacement. Overall, the product's quality and pricing are under scrutiny among users.
PREREQUISITESThis discussion is beneficial for kitchenware manufacturers, product quality analysts, and consumers evaluating the reliability of new kitchen tools, particularly those from The Pampered Chef.
Do a product adjustment and get a new one. It is not supposed to jiggle.ChefinHarmony said:I really like the new strainer, but when I picked it up I "heard" my handle jiggling. It will shake and sounds a bit loose. It's metal clanking. Does anyone elses do this? I am going to ask my Director and recruiter, but just wondered!
Thanks!
Joanne
Is he working on getting more posts?The_Kitchen_Guy said:Did you use it as a Jell-O mold? That would jiggle.
[turns, ducks, covers head]
Lisa/ChefBear said:I haven't used mine yet, and I'm thinking I'm going to love it, but I don't know that I believe it's worth the price that they are![]()
Don't think they'll be my high sellers, I can hear everyone know, I can go to Walmart and get one cheaper.
Lisa
The_Kitchen_Guy said:Did you use it as a Jell-O mold? That would jiggle.
[turns, ducks, covers head]
gilliandanielle said:I can only imagine those customer care calls-
"Hi, this is Gillian with The Pampered Chef. Do your handles jiggle at all?"
ChefNic said:Is he working on getting more posts?
LOL... you crack me up! Every "class" needs a class clown...Thanks TKG!
![]()
Nobody ever accused me of that back around post #863.jenniferlynne said:Yeah, I think he is trying to fill in his star!! Almost there!!
No, the handle of the new strainer is designed to be sturdy and secure, ensuring that it does not jiggle during use. This stability allows for better control while straining.
The handle of the new strainer is made from high-quality, durable materials that are designed to withstand regular use without compromising stability or comfort.
Yes, the new strainer comes with a warranty that covers manufacturing defects, including issues with the handle. If you experience any jiggling, you can contact customer service for assistance.
To keep the handle secure, make sure to follow the care instructions provided with the strainer. Avoid using excessive force or twisting motions that could loosen the handle over time.
If you notice that the handle is jiggling, stop using the strainer immediately and check for any visible damage. If the handle appears loose or defective, contact customer service for a replacement or repair options.