New March Catalog Snack Bowl Exchange | Customer Satisfaction Guaranteed

[beepampered]

Have a February guest that got the bamboo snack bowls. She says there too small and wants something else. Can she exchange it for the new snack bowls in the March catalog? I didn't mention it to her but would love to get her what she wants. Thanks....

 

[SueAdx]

No luck. If the item was not available at the time of the show they will not allow her to exchange into the new season. May have to do a return and then a sale at a new show this month.

 

[babywings76]

I'd have her call Customer Service. If what she wants is a different price, she's going to need to be ready with a credit/debit card to pay for it anyway, so I'd have her be the one to ask.

 

[wadesgirl]

They will not let you exchange between different catalogs. She would have to return the first item for a refund and then order the 2nd item on another order.

 

[mlong]

Have a February guest that got the bamboo snack bowls. She says there too small and wants something else. Can she exchange it for the new snack bowls in the March catalog? I didn't mention it to her but would love to get her what she wants. Thanks....

I had a guest who did not like one of her products. I completed the form on Consultant's Corner (My Shows, Product Adjustments). Within two days they picked up the item she didn't like and later refunded her money.