ChefJesssica
- 207
Need a Replacement Plate? Find Out How to Get One from Your Outdoor Party Set!
- Thread starter ChefJesssica
- Start date
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- Tags
- replacement
Click For Summary
Discussion Overview
The thread discusses experiences and inquiries regarding obtaining replacement plates for the outdoor party plate set, as well as other replacement items that have been lost or damaged during events hosted by clients.
Discussion Character
- Anecdotal, Opinion-based
Main Points Raised
- One participant expresses frustration about a host losing a plate from their outdoor party set and seeks advice on obtaining a replacement.
- Another participant suggests contacting field service, mentioning that some consultants have successfully replaced items damaged by hosts using liability insurance.
- One participant shares their experience of a host losing a 2 cup Easy Read Measuring cup, indicating that it looks incomplete without it.
- A participant recounts a positive experience where a broken plate was replaced by the company.
- One participant details their negative experiences with Pampered Chef not replacing items broken by hosts, including a cranberry spreader and a handle from a Deluxe Cheese grater, noting that dropping items is not covered.
- Several participants mention the availability of replacement measuring cups, with differing prices noted for Canadian and U.S. orders.
Areas of Agreement / Disagreement
Views differ regarding the likelihood of obtaining replacements for items lost or damaged by hosts, with some participants sharing successful experiences while others report refusals from the company.
Contextual Notes
Participants share personal experiences related to the challenges of maintaining complete sets of products used during events, highlighting the variability in company responses to replacement requests.
Who May Find This Useful
Consultants who have experienced similar issues with lost or damaged items during events may find the shared experiences and insights relevant.
And I go nuts having an incomplete set of anything!
cmdtrgd
Gold Member
- 4,935
Chef Kearns
Gold Member
- 3,304
I've had hosts break my things and PC refused to replace them. For example the cranberry spreader from the spreader set last season. While washing 2 hosts dropped it on their tile floor and broke it. I had an extra one after the first time, but after the second one broke I called HO and they said dropping is not covered. One host turned on the garbage disposal and the turn handle to my Deluxe Cheese grater had fallen down the drain. The disposal ate up my handle. Was HO willing to replace that?! No way jose!
That has been my experience. Maybe you'll find someone nice or naive at HO and they'll take care of it for you.
That has been my experience. Maybe you'll find someone nice or naive at HO and they'll take care of it for you.
rennea
Gold Member
- 3,662
for a new oneFrequently Asked Questions
How can I get a replacement plate for my Pampered Chef outdoor party set?
You can request a replacement plate by contacting Pampered Chef customer service directly through their website or by calling their support number. Be sure to have your order details handy for a smoother process.
Is there a warranty on the plates from the outdoor party set?
Yes, Pampered Chef offers a warranty on their products, including the plates from the outdoor party set. Check the warranty details on your purchase receipt or the Pampered Chef website for specific coverage information.
What should I do if my plate is damaged?
If your plate is damaged, take a photo of the damage and reach out to Pampered Chef customer service. They will guide you through the process of obtaining a replacement or addressing your concerns.
Are there any costs associated with getting a replacement plate?
While some replacements may be covered under warranty, there could be costs associated with replacements depending on the nature of the damage and the warranty terms. It's best to confirm with customer service regarding any potential fees.
Can I find replacement plates at local stores?
Replacement plates for Pampered Chef products are typically not available at local stores. It's recommended to go through Pampered Chef directly to ensure you receive the correct replacement for your outdoor party set.
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