Mystery Solved, but I'm a Bit Mortified

[PampChefJoy]

I just realized that my secondary email address has not been downloading into my Outlook for MONTHS... This is the address that shows when my automatic notifications are sent out, so people have been hitting "reply" and sending questions back into this email box, and I'm sure they think I am totally ignoring them and suck at customer service!

UGH... we are talking like several months worth. About 300 or so. Most people either submit through the website's contact form, or email me directly, but there are still quite a few questions in here. I'm going to have to go through each one and respond and hope I haven't totally alienated some subscribers!

If you have tried to reach me in the past and never heard back, this is probably why! I'm so sorry! Give me a few days to respond to everyone... darn Outlook... I have no idea how/when that account got deleted from my settings.

 

[Crystal Patton]

Since something like this has NEVER happen to us (tonuge in cheek) we will sit and look down our noses at you, but tollerate this none the less. (Picture the 'We are not amused' look for about 2 seconds then it gets completely ruined by a giggle fit.)

Good luck! Hope people understand!!

 

[Admin Greg]

Oh no, that's definitely frustrating! It's always important to regularly check all of our email accounts to make sure everything is working properly. I can't imagine how overwhelmed you must feel with 300 emails to go through. Hopefully, your subscribers will understand and won't hold it against you. Good luck with responding to everyone!