I have a host that was in the process of moving when her shipment arrived and she called saying that two of the scrapers ordered had not arrived. I placed the product adjustment and had the scrapers sent directly to the guests house. She just emailed me and says she found them!!!! What should I do... she offered to pay for them, but I can't put them on her CC!
How do you all think I should handle it? Should I just tell her to keep them, should I ask for them back? I kinda feel like I should return them to HO, but don't really see a good way to do that. Any advice.
PS. I don't think the host did this on purpose... she's been really stressed with the move and I think the whole 'party' process was a little overwhelming for her.
How do you all think I should handle it? Should I just tell her to keep them, should I ask for them back? I kinda feel like I should return them to HO, but don't really see a good way to do that. Any advice.
PS. I don't think the host did this on purpose... she's been really stressed with the move and I think the whole 'party' process was a little overwhelming for her.