Maximizing Show Promotion: Dealing with Cell Numbers for Reminder Calls

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Discussion Overview

The thread discusses experiences related to making reminder calls for Pampered Chef shows, particularly the challenges of calling cell phone numbers and the reactions from recipients. Participants share personal anecdotes and frustrations regarding phone etiquette and communication preferences.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration about receiving negative reactions when calling cell numbers during the day, questioning whether to continue making calls or switch to email.
  • Another participant suggests starting calls by introducing themselves and explaining the purpose to ease any tension.
  • Several participants agree that if someone is busy or unable to talk, they should not answer the phone, emphasizing the importance of caller ID.
  • One participant shares a personal experience about a neighbor's reaction when they didn't answer a call, highlighting misunderstandings in communication.
  • Another participant vents about the lack of timely call returns in general, expressing frustration with both personal and business communications.
  • One participant mentions using an email service to avoid phone call issues altogether.

Areas of Agreement / Disagreement

Views differ on the appropriateness of calling cell numbers during the day, with some participants expressing frustration over interruptions while others share strategies for making calls more effective. There is no clear consensus on the best approach to handling reminder calls.

Contextual Notes

Participants share their personal experiences and frustrations regarding phone communication, particularly in the context of promoting Pampered Chef shows. The discussion reflects varying attitudes towards phone etiquette and the challenges of reaching out to potential customers.

Who May Find This Useful

Consultants looking for insights into handling reminder calls and managing communication with potential customers may find the shared experiences relevant.

crystalscookingnow
crystalscookingnow
Gold Member
Messages
2,942
Ugh, I have started doing this for my shows. It really is a great thing, I can call during the day while most people are at work & leave a message. Something that I'm running into is that some of the numbers I receive from my host are cell numbers. I'm ending up calling people in the middle of the day on their cell & I get a tone of 'Why are you calling my cell #????' :grumpy:

What should I do about this? Continue to call? Or just work with e-mail if I have that?
 
I don't make the calls, but you could start your call with, "Hi, I'm Crystal. Susie gave me this number so I could remind you about her party . . ."That way they know that you're calling that number because it's the one the host gave you. Personal vent: If you don't have time to talk, if a call is an interruption, don't answer your phone. Very few cellphones these days don't have caller ID. If I'm in the middle of something, my phone is on silent. If I'm waiting on a call, I check the number before answering. If it's not who I'm waiting to hear from, I ignore it and check back later. It's not that difficult, people. If you answer your phone, don't yell at me for interrupting you. End vent.
 
I agree with the vent...dont' answer your phone if you aren't sure who/or are busy.

That said, I love to make the reminder calls....I always start the call by saying "hello, I'm Beth, the Pampered Chef gal who will being doing Host Holly's show tomorrow night....I'm making reminder calls for her....then I go on from there about new catalog, new products, excitement, food, friends, yee-ha!".

Once they seem to "get" that I'm calling FOR the host, they settle down.

I also LOVE getting answering machines and voice mail...I work full time and have a heavy PC show schedule. The more calls I can knock off during day time work breaks for me, the better.

Hang in there!
 
raebates said:
Personal vent: If you don't have time to talk, if a call is an interruption, don't answer your phone. Very few cellphones these days don't have caller ID. If I'm in the middle of something, my phone is on silent. If I'm waiting on a call, I check the number before answering. If it's not who I'm waiting to hear from, I ignore it and check back later. It's not that difficult, people. If you answer your phone, don't yell at me for interrupting you. End vent.
Click to expand...

AMEN SISTER!!!!!
 
I use ConstantContact.com so I don't have to deal with things like this!!! Email me at [email protected] if you want more info.
 
raebates said:
Personal vent: If you don't have time to talk, if a call is an interruption, don't answer your phone. Very few cellphones these days don't have caller ID. If I'm in the middle of something, my phone is on silent. If I'm waiting on a call, I check the number before answering. If it's not who I'm waiting to hear from, I ignore it and check back later. It's not that difficult, people. If you answer your phone, don't yell at me for interrupting you. End vent.
Click to expand...

AMEN SISTER!!!!!

On the same note, don't tell me it's an okay time to talk when I ask at the beginning of the call and then get all huffy and tell me you have to go 2 minutes later. I was trying to be respectful and ask, so just tell me to call you back!!!!
 
Completely agree with you, Rae. On the other end of the phone, however, I had a neighbor who called me and I didn't answer the phone because I was in the middle of a workout. She left a message..."I know you're home - I see your car. Fine if you don't want to talk to me." And she hung up. Nice neighbor, hey?
 
dianevill said:
Completely agree with you, Rae. On the other end of the phone, however, I had a neighbor who called me and I didn't answer the phone because I was in the middle of a workout. She left a message..."I know you're home - I see your car. Fine if you don't want to talk to me." And she hung up. Nice neighbor, hey?
Click to expand...

Tell her you were on the toilet with diarrhea and womanly cramps....see what she says to that!:yuck:
 
cmdtrgd said:
Tell her you were on the toilet with diarrhea and womanly cramps....see what she says to that!:yuck:
Click to expand...
LOL


























































dumb length requirement!
 
Personal vent: If you don't have time to talk, if a call is an interruption, don't answer your phone. Very few cellphones these days don't have caller ID. If I'm in the middle of something, my phone is on silent. If I'm waiting on a call, I check the number before answering. If it's not who I'm waiting to hear from, I ignore it and check back later. It's not that difficult, people. If you answer your phone, don't yell at me for interrupting you. End vent.[/QUOTE]

I agree!
 
I'd just like people to return calls! VENT- what is it with people not returning calls in a timely manner? I don't just mean for PC. Any business. If I ran my business like there's I'd be out of business.
 
lockhartkitchen said:
I'd just like people to return calls! VENT- what is it with people not returning calls in a timely manner? I don't just mean for PC. Any business. If I ran my business like there's I'd be out of business.
Click to expand...
I don't return calls very well unless it's for MY business or someone is returning my personal call and I wasn't available when they called me back. I don't expect people to take time to call me back because it's an inconvenience sometimes.
On the other side of that, I didn't ask "so and so" to call me, and I don't always put calling people back as a priority in my life. If I've given people my e-mail then I wish they'd use it if they want a response from me in a timely manner. For example, if someone calls me and asks me to do something for them like sub for them on playground duty or Sunday school teaching, I will most likely not call them back unless it's a really good friend. I, in return, do not usually even leave a message if I'm looking for a sub or something like that.
I do expect businesses that want my business to return my calls. If they don't, then they must want me to go elsewhere.
 
dianevill said:
Completely agree with you, Rae. On the other end of the phone, however, I had a neighbor who called me and I didn't answer the phone because I was in the middle of a workout. She left a message..."I know you're home - I see your car. Fine if you don't want to talk to me." And she hung up. Nice neighbor, hey?
Click to expand...


Be honest, Diane, you really didn't want to talk to her anyway. :p
 

Frequently Asked Questions

What is the best way to collect cell phone numbers for reminder calls?

To collect cell phone numbers for reminder calls, you can ask guests to provide their contact information when they RSVP to your show. Consider using a sign-up sheet at the event or a digital form that guests can fill out. Make sure to explain the purpose of collecting their numbers, emphasizing that it’s for reminders and updates related to the show.

How should I handle guests who are hesitant to share their cell phone numbers?

If guests are hesitant to share their cell phone numbers, reassure them that their information will be kept confidential and used solely for the purpose of the show. You can also offer alternative methods of communication, such as email or social media messages, to accommodate their preferences.

What is the ideal timing for making reminder calls?

The ideal timing for making reminder calls is typically 1-2 days before the event. This gives guests enough time to adjust their plans if necessary while still keeping the show fresh in their minds. If you have a large number of guests, consider sending out text reminders as well to ensure everyone is informed.

How can I make reminder calls more effective?

To make reminder calls more effective, personalize your approach by mentioning specific details about the show, such as the date, time, and location. Additionally, express your excitement about their attendance and briefly highlight any special promotions or products that will be featured. This personal touch can increase engagement and attendance.

What should I do if a guest does not answer my reminder call?

If a guest does not answer your reminder call, leave a friendly voicemail with the essential details of the show, including the date, time, and location. You can also follow up with a text message or email to ensure they receive the information. This multi-channel approach helps to reach guests who may prefer different forms of communication.

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