Mac users: P3 not responding

[babywings76]

I'm very concerned about my P3 because I tried closing it yesterday and told it to backup onto my iDisk, but since then it's been non-responsive and won't close. I try to "force quit" but that isn't working either. YIKES!!

 

[ChefBeckyD]

Call Tech Support!

I have a Mac - and I've been using P3 all day - I added some orders to a show, ran a couple reports, and closed a show. I just went in and ran an update, and it was fine then too...

 

[babywings76]

I'm just afraid it's my Mac and not really P3. Are the tech support guys Mac savvy?

 

[ChefBeckyD]

I think they can log into your P3 - so they'll be able to tell you if it's a Mac problem or a P3 problem.

 

[babywings76]

Do you think I should try to shut down or restart my computer first? I'm just so nervous that something terrible is happening to my data on P3.

 

[ChefBeckyD]

Do you think I should try to shut down or restart my computer first? I'm just so nervous that something terrible is happening to my data on P3.

If you are afraid of that, then I would definitely call Tech Support before doing anything else!

 

[babywings76]

I just decided to go for it and try to restart it. Everything is fine now. Thanks.

 

[chefann]

Sometimes things just get wonky, especially if you leave things open while the computer is asleep.