Sooner PC
- 245
OK - I had a show in December. It was scheduled for Dec 5. The host was super excited and I got to cook in the Home Ec room at a high school. Well she called and said that her aunt had died and the funeral was that day and could we reschedule for Dec 12. I said that was fine.
On Dec 12 - I show up - do the show and it was alot of fun. The host wanted to combine orders because she had told them that she would pay their shipping (which i thought was rediculous) She was doing this to get the free cookbooks for the Home Ec room - so I let her. I told her that we needed to really push to get the show closed because her order HAD to arrive by Dec 20.
So - I left the school and the host with the orders and gave the host her total. She was going to call me later that night with her order and I told her I would submit as soon as she called. Well - at 10:30 pm she called and said she fell asleep and hadn't looked at the catalog - but she would call me the next morning. I told her that was OK and I would go home on my lunch hour and submit.
She calls the next morning (Dec 13) - I get the order - and I go home at noon to submit the order. I have to call her back to get the address she wants it shipped to (she wanted it sent to her work not home) I give her the total she owes and she says she will drop a check in the mail. I know what you guys are thinking - but I have never had a host not pay me AND she had been at 3 other show with host who have hosted multiple shows. Her balance is $186.00.
I give the check a couple of days to get to me - no check on the 15th, no check on the 18th - Well - the 20th she calls and her order hasn't arrived. She is LIVID! Some how - and I don't know how - when I submitted her show - it went through with her home address. I had changed her address everywhere to the school address - Now she was really ticked. It was the last day of school, teachers wanted their orders, her ex husband steals her packages from her porch . . . you name it. I told her - I will drive to your town and help deliver everything if needed. (it is over an hour away)
Well - she calms down - gets her stuff and delivers it. She is leaving town on the 21st. I ask her about my check - she says she will mail it before she leaves town.
No check on the 22nd and no check on the 26th. So I call her again. Her house has burned down over Christmas and she will send me a check on the 29th. And there were some items missing from her order - but she will get back with me.
No check on the 3rd - so I call her. She has to wait to send me the check because she needs to collect from a couple of the teachers. But she is mailing it on Friday - No check on the 8th so I call. We chat about things and I tell her I need to get the list of what was missing. She says she will work on that. She calls me this morning - the 11th - the checks were returned because her dad put the wrong postage on it.
Now - I know it is my fault for submitting without $$ but what about the missing items?? She gave me a list of what she thought was missing and there were 2 items backordered - 1 was delivered and destroyed in the fire and 1 has an exception and UPS still has it. I haven't put forth any effort on it because the host isn't holding up her end of the bargin.
I would call each customer - but since she combined orders - I don't have addresses or anything.
HELP!!!!!
On Dec 12 - I show up - do the show and it was alot of fun. The host wanted to combine orders because she had told them that she would pay their shipping (which i thought was rediculous) She was doing this to get the free cookbooks for the Home Ec room - so I let her. I told her that we needed to really push to get the show closed because her order HAD to arrive by Dec 20.
So - I left the school and the host with the orders and gave the host her total. She was going to call me later that night with her order and I told her I would submit as soon as she called. Well - at 10:30 pm she called and said she fell asleep and hadn't looked at the catalog - but she would call me the next morning. I told her that was OK and I would go home on my lunch hour and submit.
She calls the next morning (Dec 13) - I get the order - and I go home at noon to submit the order. I have to call her back to get the address she wants it shipped to (she wanted it sent to her work not home) I give her the total she owes and she says she will drop a check in the mail. I know what you guys are thinking - but I have never had a host not pay me AND she had been at 3 other show with host who have hosted multiple shows. Her balance is $186.00.
I give the check a couple of days to get to me - no check on the 15th, no check on the 18th - Well - the 20th she calls and her order hasn't arrived. She is LIVID! Some how - and I don't know how - when I submitted her show - it went through with her home address. I had changed her address everywhere to the school address - Now she was really ticked. It was the last day of school, teachers wanted their orders, her ex husband steals her packages from her porch . . . you name it. I told her - I will drive to your town and help deliver everything if needed. (it is over an hour away)
Well - she calms down - gets her stuff and delivers it. She is leaving town on the 21st. I ask her about my check - she says she will mail it before she leaves town.
No check on the 22nd and no check on the 26th. So I call her again. Her house has burned down over Christmas and she will send me a check on the 29th. And there were some items missing from her order - but she will get back with me.
No check on the 3rd - so I call her. She has to wait to send me the check because she needs to collect from a couple of the teachers. But she is mailing it on Friday - No check on the 8th so I call. We chat about things and I tell her I need to get the list of what was missing. She says she will work on that. She calls me this morning - the 11th - the checks were returned because her dad put the wrong postage on it.
Now - I know it is my fault for submitting without $$ but what about the missing items?? She gave me a list of what she thought was missing and there were 2 items backordered - 1 was delivered and destroyed in the fire and 1 has an exception and UPS still has it. I haven't put forth any effort on it because the host isn't holding up her end of the bargin.
I would call each customer - but since she combined orders - I don't have addresses or anything.
HELP!!!!!
