Is Pampered Chef's Facebook Page Not Being Used as Intended?

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Discussion Overview

The thread centers around participants' frustrations regarding the use of Pampered Chef's Facebook page, with many expressing concerns that it is being misused for personal promotions and unrelated discussions rather than serving as a customer-focused resource.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expresses annoyance at unrelated posts on the corporate Facebook page, feeling it detracts from its intended purpose.
  • Another participant shares their experience of hesitating to direct customers to the page due to the content being inappropriate.
  • Several users mention the need for moderation on the page, citing instances of consultants promoting their own businesses.
  • One participant notes that the page has become similar to Chef Success, with consultants seeking advice rather than promoting the company.
  • Another participant expresses disappointment that the page is not updated with useful content from the home office, feeling it should focus on promoting the brand.
  • Some participants discuss creating their own Facebook pages to better manage their online presence and direct customers there instead.
  • One participant mentions the challenges of creating a shortened URL for their fan page.

Areas of Agreement / Disagreement

Views differ among participants, with many expressing frustration about the current state of the Facebook page and its misuse, while others share their strategies for managing their own online presence.

Contextual Notes

Participants appear to be consultants who are navigating the use of social media for their business, sharing personal experiences and frustrations regarding the corporate Facebook page's content and management.

Who May Find This Useful

Consultants looking for insights on the challenges of using Pampered Chef's Facebook page and those considering how to manage their own social media presence may find this discussion relevant.

C
Chef Kearns
Gold Member
Messages
3,304
I am a bit annoyed. I needed to come here and vent a little bit. Why are people posting career solution questions, talking about signing a recruit, boasting about their show sales on the corporate FB page???! Were they NOT paying attention when the announcement was made or while taking the online training courses? I mean there is one lady on there who is talking about spending the day with her grandkids and going to church! So random!

I don't visit it much because of that. I wanted to see the page as the customer tool it was meant to be, but I don't think it will get there.

Okay, vent over. :angel: Thanks for listening.
 
You actually read the responses? I haven't done that. LOL
 
I agree Sandra. I have is set to see their posts only but I have to say that I am hesitant to send any customers there with all that garbage up there.
 
I'm not sending my customers there at all. NO WAY! It's so ridiculous, and presents such a bad picture of PC. I just created a label to put on the front of my catalogs that says to find me and "like" my fan page on FB - with my URL.
 
They definitely need a moderator if they don't already have one!Some guy names Scott Watson just advertised HIS biz on the PC FB page! TOTALLY unrelated to PC!!!! Another guy, Jeff Middleton, just promoted his Send Out Cards biz on it too!!! And Cutina Johnson... she can help us get 50 leads a day from FB!WTF???
 
:( That's just sad. I don't even read the replies. I've just been glancing at the PC posts here & there.
 
I haven't been to the PC fb page in over a week
 
Chefbeckyd said:
I'm not sending my customers there at all. NO WAY! It's so ridiculous, and presents such a bad picture of PC. I just created a label to put on the front of my catalogs that says to find me and "like" my fan page on FB - with my URL.
Click to expand...

I like that idea - thanks!
 
Chefbeckyd said:
I'm not sending my customers there at all. NO WAY! It's so ridiculous, and presents such a bad picture of PC. I just created a label to put on the front of my catalogs that says to find me and "like" my fan page on FB - with my URL.
Click to expand...

Would you mind sharing the label template?
 
I don't read the posts. When it says 171 posts...I ignore it! This is too bad that it is coming to this. Will the new deadline of August 15th change this? There are still some aspects of this that I do not understand.:confused:
 
WHat is should be and what it is - so polar opposite. I can't believe that HO is even allowing it to go down this road. It should not be for consultants to promote themselves. It should be updated daily by HO with great tips, cooking ideas, recipes etc so that its promoting the company but not looking like an online free-for-all.

Sad....
 
I think a lot of people heard at conference--PC is on Facebook!--and then *just* joined themselves. So they are FB newbies and have NO IDEA how it works. The posts from PC consultants on PC's page are just bizarre. It has turned into a version of Chef Success almost--consultants asking questions, seeking advice, etc--when that wasn't the intent. It is to promote the company, NOT to chat with other PC consultants.
 
DebbieJ said:
I It has turned into a version of Chef Success almost--
Click to expand...

OMG! That cracks me up!!!! It's so true!!!!
 
Chefbeckyd said:
Sure! It's very basic - but here it is.
Click to expand...

How'd you get such a shortened version of the link to your page? The URL to my page is SO long!
 
dannyzmom said:
How'd you get such a shortened version of the link to your page? The URL to my page is SO long!
Click to expand...

I set it up myself. Mine is a Fan Page, and once you have 25 fans, you can create a URL.
 
DebbieJ said:
I think a lot of people heard at conference--PC is on Facebook!--and then *just* joined themselves. So they are FB newbies and have NO IDEA how it works.

The posts from PC consultants on PC's page are just bizarre. It has turned into a version of Chef Success almost--consultants asking questions, seeking advice, etc--when that wasn't the intent. It is to promote the company, NOT to chat with other PC consultants.
Click to expand...

Like we all want to know what some random person from who-knows-where is doing with her grandkids tomorrow? LOL!
 
Chefbeckyd said:
I set it up myself. Mine is a Fan Page, and once you have 25 fans, you can create a URL.
Click to expand...

Mine is a fan page as well - with over 25 fans...but I can't figure out how to make a URL...help??
 
All this nonsense on FB and those posts that are a waste of time is probably why Pampered Chef took so long to do a FB page. they had to know that this would happen, in a way. They're just going to need to do a lot of reminders to tell people to take the online training course. Maybe they can have a consultants-only tab within that page or something. I haven't encouraged anyone to really go there to check it out - other than my FB friends to go "like" it.
 
Oh dang, I realized by sharing that Feeding America post, I just did post it on my FB page. Oh well, tomorrow I'll do a post directly to my website.
 
pamperedbecky said:
Oh dang, I realized by sharing that Feeding America post, I just did post it on my FB page. Oh well, tomorrow I'll do a post directly to my website.
Click to expand...

that's what I'm waiting for
 
to do a URL, I looked up "url" in the Facebook Guide for pages (the help area) and clicked on the question about it -- then on the link in the question. It redirects you to the right place.
 
  • Thread starter
  • #23
I like having my own FB page though. It is AWESOME!! I keep watching the "fan" counter go up. I was hoping it would shoot up higher faster, but I'm not complaining! I almost have 60!! Wa-HOO!! Maybe I'll get a bunch more when I send out my newsletter tomorrow?!
 

Frequently Asked Questions

What does it mean if Pampered Chef's Facebook Page is not being used as intended?

If Pampered Chef's Facebook Page is not being used as intended, it may indicate that the page is not effectively engaging with its audience, not sharing relevant content, or failing to promote products and events properly. This can lead to decreased interaction and interest from followers.

How can I tell if the Facebook Page is not being used effectively?

You can assess the effectiveness of the Facebook Page by looking at engagement metrics such as likes, comments, shares, and post reach. If these metrics are low or declining, it may suggest that the content is not resonating with the audience or that the page is not being updated regularly.

What types of content should Pampered Chef post on their Facebook Page?

Pampered Chef should post a variety of content, including product demonstrations, cooking tips, recipes, customer testimonials, promotional events, and interactive posts like polls or questions. This diverse content can help engage followers and encourage interaction.

How can I provide feedback about the Facebook Page's usage?

You can provide feedback by directly messaging the Pampered Chef Facebook Page, leaving comments on posts, or participating in surveys if available. Constructive feedback can help the team understand what followers want to see and improve their content strategy.

What should I do if I feel the Facebook Page is not meeting my needs as a customer?

If you feel the Facebook Page is not meeting your needs, consider reaching out to Pampered Chef's customer service for assistance. You can also explore other platforms, such as their website or other social media channels, for more information and engagement opportunities.

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