Is My Consultant Number/Password Not Being Accepted? Help!

[ChefMary412]

So I just got the email for the new Beta site and that it is available for me to use now. So I did unsubscribe from my old personal website and that is fine. But when I try to log on using my consultant number and password- with capital letters, it says that my username and password are not accepted.
Has this happened to anyone else?

And HI! It has been forever since I posted!

 

[PamperedchefDaly]

I just renewed my website--10 days ago. I wonder if I can get a refund.

 

[BethCooks4U]

You still have to pay for your website on Beta.

 

[salywa]

I just got access to Beta site too. In the directions I received it said to log on to the beta site (if your password isn't working...mine didn't...click on "forgot password...and it will send you a new link that you can connect to beta site and change your password to what you want. ) Then, start up your "new" website, keeping the same address as your old. It just seemed to switch my PWS subscription to the new one. I just did this last night, so I am hoping it's all good! I even played with the new beta on my ipad, created a catalog show and submitted it all on my ipad! So excited to use my ipad instead of my laptop for my show on Monday night! Wish me luck!

 

[mspibb]

I finally called tech support about my issue creating the catalog show. He said it sounded like the contact was corrupt and I should delete her and manually create her. I did that and was able to create the show. I don't understand why I have to enter a time for a catalog show! Kind of a pain, especially on the iPad because when I move between time fields my keyboard goes back to the alpha side. Oh, well this mini is going to be a lot better to carry than a laptop!

 

[krystlehamblen]

I have got logged in to the new beta site, created a new webpage, and migrated my contacts. However, my website address still goes to my old page. Do I have to unsubscribe? I don't want to lose money and have to pay to renew a subscription that isn't up. If I unsubscribe does it automatically transfer to the new beta site? Please help.

 

[krystlehamblen]

When you unsubscribed did it automatically transfer your subscription? I don't want to have to pay the early $25 cancellation fee and then pay to resubscribe if that's not how you do it. I have my new website set up under the beta site but the web address goes to my old page.

 

[mspibb]

No you unsubscribe from the old website and it transfers your subscription to the beta site, you go there and set up your website just like on the old. When people go to your old website it automatically redirects to the beta site. This should be in the email you received from HO telling you that you can now use the beta site.

 

[lisaterwilliger]

So my PWS is up for renewal tomorrow and I deleted it like the email said...now what? because the email doesn't give me any info on what to do after you delete it...I'm so confused! Do I need to make a new website and then it will be beta? And also, if I do this am I done w/ P3 cuz I am not leaving P3 until they take it from me...

 

[mspibb]

You really don't need to delete the website until you move to the beta site. You won't be able to get online orders and import them into P3 anymore. You still pay for the website, it is just run on the beta site after you get access to it.