Invite Problems: Why is TESSA's Name Appearing?

[cookinthehouse]

Has anyone had any problems sending out evite via your website. for my past 2 shows and the one I am currently trying to set up, i always send myself a invite to see what it looks like (well after the guests reported this) but the show host information is accurate, but in the body of the email when is says you can order online... it says make you to use.... TESSA's name so she can get credit for your order. TESSA is one of my previous host from APRIL 2007. I have no idea why it is populating with that info and that name is not on any of my shows since APRIL

 

[Ann F]

Could you have changed a default setting?

 

[chefann]

If you looked at your site through Tessa's show, then there's a cookie in your system that makes it look like you're still going through that show. Clear the cookies (usually under tools> internet options or tools> clear private data), and it will clear up.

 

[cookinthehouse]

hmmm my computer crashed so everything is gone regarding Tessa's show. I have emailed tech support and have no response back yet... is that odd.. its been 5 days now. I need to get these email invites out?

 

[Wildfire]

Hi there! Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused. Our team is currently looking into this issue and we will do our best to resolve it as soon as possible. In the meantime, we suggest manually updating the host information in the evite before sending it out to ensure accuracy. Thank you for your understanding and please let us know if you need any further assistance. Happy cooking!