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Pampered Chef: Bookings I just talked my neighbor out of having a show....

  1. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

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    Well, sortof, anyway.

    She called and asked me about the benefits of having a catalog show. I explained them to her (she had a $1200 cooking show in July) and then she proceeded to tell me that her stepdaughter just started selling Premiere, and she is having a "getting started" party for her Apr. 21st, and she wants to pass out PC catalogs and do a Catalog party at the same time, since she figures most of the people coming will like PC better anyway.

    So, I talked her out of it. I told her how I feel when other consultants horn in on my shows, and that I really didn't want to detract from her stepdaughter's show. She thanked me for helping her to see it from a different viewpoint, and ended up booking a Cooking Show for June! Whooo Hoooo!
     
    Apr 1, 2009
    #1
  2. esavvymom

    esavvymom Legend Member Staff Member

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    Honesty usually IS the best policy!

    I talked myself out of a product sale with another lady. She wanted a suds pump (we were just chatting), and I said something about how I just use the ones you buy in the store, and refill them over and over and over (1/3 soap to 2/3 water). Duh! But she's doing a show later this summer. :D
     
    Apr 1, 2009
    #2
  3. raebates

    raebates Legend Member Staff Member

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    Good for you, Becky. We always win in one way or another when we treat others well.
     
    Apr 1, 2009
    #3
  4. etteluap70PC

    etteluap70PC Legacy Member Gold Member

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    Great Job Becky!
     
    Apr 1, 2009
    #4
  5. Jules711

    Jules711 Veteran Member Silver Member

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    Very nice! I know that a comment I get a lot (or hear my customers share with others) is that I'm not a sales person and they can trust what I say about products. So if I tell them to buy the more expensive version, they listen b/c 2 minutes ago I was explaining why I'd go with a cheaper version over there. I think it's true that you need to treat people as you want to be treated. And you were rewarded with your OWN show, which will be better for you too.

    As for the Sud's Pump, I do and tell people the same thing :). Ours is too tall and not sturdy enough.
     
    Apr 1, 2009
    #5
  6. DebbieJ

    DebbieJ Legend Member

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    Well done Becky. Such integrity will continue to boost your business!
     
    Apr 1, 2009
    #6
  7. heather223

    heather223 Veteran Member Gold Member

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    Great job Becky!
     
    Apr 1, 2009
    #7
  8. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

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    Way to go... She could have a few postcard invites, for her June show, ready to had to people she mets at her DIL's Premiere show.:cool:
     
  9. pamperedharriet

    pamperedharriet Legacy Member

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    Way to go, Becky!!!!! I hope she passes your comments on to others to show how great you are to your hosts and customers!
     
  10. pcchefjane

    pcchefjane Senior Member Gold Member

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    My DD sells Close to My Heart, scrapbooking, cardmaking, and stamping things. They sell blank cards with envelopes in their catalog. Ali tells her customers to buy them at Hobby Lobby because they are the same quality and cheaper. The customers spend that money with her on stamps or paper instead!

    I just got an email from a lady who said she would do a Cooking Show for me in March. She had not answered my calls or emails all month. She wants me to do a combined Show with her with her BeautiControl business (which I didn't know she had) where she does her demo and I "can provide the food". I think not... I told her that it was my policy not to do combined shows with anyone since I have so many friends with DS businesses and don't want to cause any hurt feelings...which is true! I also told her I can only use Arbonne because of a lot of skin sensitivities. The email I got back from her was, "Oh but BC is so much better and I'm sure you could use it." The thing I really don't like is that she took a Host Packet from me back in February at a Healthy Heart Sunday thing she organized at her church where I had a booth...never telling me she did BC. She didn't have a booth there!
     
    Apr 1, 2009
    #10
  11. cookingwith_tara

    cookingwith_tara Advanced Member

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    Another great lesson in customer care. Being honest FIRST will reap great rewards. Thanks for sharing, Becky.
     
  12. Yakmama

    Yakmama Member

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    very cool!
     
    Apr 2, 2009
    #12
  13. krzymomof4

    krzymomof4 Veteran Member Silver Member

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    Becky..you are such a great example!!
    Love ya hon!!
     
    Apr 2, 2009
    #13
  14. starrmarie

    starrmarie Member

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    Good Job, you definatly did the right thing. Her stepdaughter would have felt super uncomfortable doing her first show while mom was talking up another DS.
     
    Apr 3, 2009
    #14
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