I Don't Know What to Do. Help!!

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Discussion Overview

This thread explores participants' experiences and thoughts on following up with leads from events, particularly after delays in communication. Participants share their approaches to reconnecting with potential hosts and the challenges they face in doing so.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses concern about calling leads after a delay and wonders if they should explain the situation or offer an alternative to a free cooking show.
  • Another participant suggests calling leads and mentioning the fair where they filled out a slip, without explaining the delay.
  • One participant shares their strategy of being excited during calls and emphasizing personal connections, while also reflecting on their own experiences.
  • Another participant describes their approach of offering a small prize along with a free cooking show to build goodwill, even if not all leads result in bookings.
  • One participant mentions their experience of calling leads from an event months later, noting that personal circumstances delayed their outreach.
  • Another participant shares a technique of apologizing for the delay at the beginning of the call, which they find effective in easing the conversation.
  • One participant discusses their practice of regularly contacting leads and sending newsletters to keep potential hosts informed about specials.

Areas of Agreement / Disagreement

Views differ on whether to explain delays in communication, with some participants suggesting transparency while others recommend focusing on the positive aspects of the call. No clear consensus emerges on the best approach to follow up with leads.

Contextual Notes

Participants share personal experiences from various events, indicating that delays in follow-up can stem from personal circumstances. The nature of leads and the timing of outreach are also highlighted as important factors.

Who May Find This Useful

Consultants looking for insights on managing lead follow-ups and navigating delays in communication may find the shared experiences helpful.

A
apriljc
Messages
545
I did a booth at a fair about a month ago and I did get some leads on people who wanted to maybe host a show. Well I had intentions to call them that week and tell them that they won a free cooking show but the month of August was no such a good one for my family. So now things have settled down and I want to call them but am afraid that they might have forgotten about the fair and the drawing slips. So do you think I should call them anyway and just explain my situation or offer them something else besides a free show?
 
Call them. At the beginning of the call tell them that you are calling because they filled out a slip at fair x on date x. You could tell them they won a free show. I would not explain anything about why you did not call earlier as they had no way to know that you were going to call earlier.
 
Calling now is better than later!
Be Excited When You Call ( or at least act like it! )
Mention how you felt limited on time to ask them personally right then!
Be personal with them - remember - relationship!
I do the same thing, so I am coaching myself here too!
Good Luck!
 
I'm still calling some of the 51 leads I got at a show in mid-July. If I actually get a person (HA), then I say something like, "You have won a prize from our raffle. I have been unable to get in touch with the other winner so you're the lucky one. I can't believe someone doesn't want something FREE."

The person may not care why I'm calling late, but it makes me feel better. I also offer a small prize (something I have free that's less than $5) AND a free cooking show. I feel more comfortable giving an actual product away and hope that for those that don't book a show (only two so far), I am building good will.
 
I'm still calling on leads from a expo I did in March!! Just say where you met them and go into your shpeil (spelling?) I had to wait at least a month to do the first round of calling cuz my father in law passed away the week after the show!

So far I've had one booking from it and others who want shows later or just want added to email list. Ya never know til you try!
 
Another effective tool that is endearing, is to call and say - you first want to apologize for not getting with them sooner - be quiet, and they'll say - Oh, that's OK...

Or, take the high road and just start in. I am still contacting leads from an event I did in May, and booking good shows from them. Keep at it. Don't despair...as Whitney Houston says, we all could sing the could-a, would-a, should-a blues! Remember Cindy Langford's rules: #1 - be nice. #2 - have fun!!!
 
I save all of my DPDS and I keep them for Customer Care ....... I have set a goal to call everyone o those slips once a month or send them a newsletter or both.... to let them know wha thte host specails are.... IF they mark maybe that means yes they jsut don't know when they want to host. That is what my director has always told me.
 

Frequently Asked Questions

I Don't Know What to Do. Help!! What should I do first in my Pampered Chef business?

Start by familiarizing yourself with the Pampered Chef product line and the resources available to you as a consultant. Attend training sessions, connect with your upline for guidance, and explore the Pampered Chef website for tools and materials that can help you get started. Setting clear goals for your business can also provide direction.

I'm feeling overwhelmed. How can I manage my time effectively?

Time management is crucial in direct sales. Create a schedule that includes dedicated time for product knowledge, hosting parties, and reaching out to potential customers. Prioritize your tasks and set small, achievable goals each day. Using a planner or digital calendar can help you stay organized and focused.

What if I don't know how to host a party?

Hosting a party can be daunting, but there are plenty of resources to help you. Start by reviewing the Pampered Chef party guide, which offers tips on how to plan and execute a successful party. You can also practice with friends or family, and consider co-hosting with an experienced consultant to learn the ropes.

How do I find customers when I'm just starting out?

Begin by reaching out to your personal network, including friends, family, and coworkers. Social media is also a powerful tool for connecting with potential customers. Share your journey, post about products, and invite people to your parties. Consider hosting online events to reach a broader audience.

What if I feel like I'm not making any sales?

It's normal to experience ups and downs in sales, especially when starting out. Focus on building relationships and providing excellent customer service. Ask for feedback from your customers and incorporate their suggestions. Additionally, consider offering promotions or incentives to encourage sales and engagement.

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