How to Handle a Non-Responsive Party Host with an Upcoming Deadline?

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Discussion Overview

This thread discusses strategies for dealing with a non-responsive party host who has an upcoming deadline for closing a show. Participants share their experiences and suggestions on how to encourage the host to engage and finalize orders.

Discussion Character

  • Exploratory, Opinion-based, Anecdotal

Main Points Raised

  • One participant shares their experience of trying to reach a host who has not responded despite multiple attempts, expressing concern about meeting the deadline for a special offer.
  • Another participant suggests emphasizing the urgency of the situation by informing the host that the special offer is time-sensitive.
  • One user considers following up with a phone call on Tuesday to reinforce the need for a timely response, contemplating offering a slight extension if necessary.
  • Another participant notes the importance of understanding that the host may be dealing with personal circumstances that could affect their responsiveness.
  • One participant plans to wait for a response before reaching out again, indicating they might offer to shift the show to the next month if needed.

Areas of Agreement / Disagreement

Views differ on the best approach to take with the non-responsive host, with some participants advocating for urgency while others emphasize understanding and patience.

Contextual Notes

Participants share personal experiences related to handling similar situations, highlighting the variability in host responsiveness and the potential for unforeseen circumstances affecting communication.

Who May Find This Useful

Consultants facing challenges with non-responsive hosts may find the shared experiences and strategies relevant to their own situations.

lisacb77
lisacb77
Messages
1,326
I held a show on 2/11, and had someone book a catty show off it so she could get the stoneware special (esp the DCB!). I gave her the packet on the spot and let her know I'd follow up later that week.

She's set up on my PWS so I know she's sent emails out. In fact, I got a $60 order for her show last week. But despite numerous calls and emails, I have gotten no response in over a week.

Towards the end of the first week, she left me a message asking if the hosts ordering online through PWS paid shipping...she thought they wouldn't as it was being shipped to her. I called back and she wasn't in, so I left a msg explaining that everyone pays the $$4 if they want shipped to her, direct if they want shipped to them, that PC does this instead of sticking the host with it to be fair as the boxes are quite heavy esp with stones and usually are several boxes.

(I got the customer order after that, btw)

Anyway, I'm trying to get her to close by Tuesday obviously, or at least 3/5. What do you all suggest I do? I called her Saturday, then sent an email today that was more along the lines of "I'm sorry if I missed you this weekend...I didn't mean to be hard to reach as I had to work this weekend (making it seem like maybe she tried and I just missed her)."

ACK! What do I do? My only other option I can figure is to email the past host and see if she could touch base? Then I can also remind her about being able to order the past host booking benefit??

Appreciate any advice. I know it will just eventually get to a point (as it has with some others that flaked) that I'll just have to let them know I need to submit the orders on another show/as individual to not make those customers wait. I had one that fall and poor customer had to wait about 6 weeks by the time the host decided to flake for good.
 
Let her know that she needs to contact you via e-mail or phone because the stoneware special is for a limited time only. If it is not closed on time then she will be unable to get the stoneware at the special price. Put a sense of urgency on her.
 
  • Thread starter
  • #3
I like that Kathy. So do you think I should contact her again Tuesday? Maybe a phone call again? Let her know I need to collect everything from her by Wed to make sure she gets the deal?

I guess that way, maybe she'll call and give me the deal. And then I can seem to make an "exception" and give her a few days?? I would like her show to make if it can!
 
Leave a message if necessary. Nor sure if she is shy or something or just really busy. We never know what someone's circumstances are at the time. I always try to call people back even when I am swamped but that's just me.

I have had two potential host for this month that have had very serious illness and one is having surgery tomorrow. Like I said - You never know what is going on.
 
  • Thread starter
  • #5
That's what I figure. I think I will wait until late in the day today or even tonight to give her time to respond to yesterday's message. Then I'll just let her know I need to hear from her ASAP if she still wants Feb specials, or if she needs more time we can just make it March's specials. You are right, you never know.

Thanks!!
 

Frequently Asked Questions

What should I do if my party host is not responding to my messages?

If your party host is non-responsive, try reaching out through multiple channels such as text, email, or social media. Sometimes a different method can prompt a response. Keep your messages friendly and remind them of the upcoming deadline to encourage a reply.

How can I motivate a non-responsive host to engage with their party?

You can motivate a non-responsive host by highlighting the benefits of hosting, such as earning free products or discounts. Share success stories from previous hosts to inspire them and suggest fun ideas for their party that they might be excited about.

What if the party host is overwhelmed and needs help?

If you suspect your host is overwhelmed, offer your assistance. Let them know you’re there to help with planning, inviting guests, or managing the party details. Sometimes, a little support can reignite their enthusiasm and encourage them to engage.

Should I set a final deadline for the host to respond?

Yes, setting a final deadline can create a sense of urgency. Communicate this deadline clearly and kindly, explaining that it’s necessary to ensure the party runs smoothly. This can prompt the host to take action before the deadline passes.

What are some alternative strategies if the host remains unresponsive?

If the host remains unresponsive, consider reaching out to their guests directly to generate interest and excitement. You can also suggest rescheduling the party for a later date or offer to take over the planning to ensure it still happens, even without their active participation.

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