How Long Do You Keep Calling for Follow-Up?

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Discussion Overview

The thread discusses the challenges of following up with potential leads for hosting shows, particularly when initial enthusiasm fades over time. Participants share their personal experiences and strategies regarding how long to continue reaching out to these contacts.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses frustration over the lack of response from leads after initial enthusiasm, feeling uncertain about how long to continue follow-ups.
  • Another participant suggests making one final call while maintaining a positive tone, indicating that if the leads are interested, they should reach out when ready.
  • One participant believes that after almost a year without commitment, it may be best to let the leads go, as they should have found time by now if they were interested.
  • Another participant shares a similar approach, recommending a last call while highlighting new products and specials, leaving the decision in the hands of the leads.
  • A participant recounts their experience of stopping follow-ups after repeated non-commitment, feeling relieved to focus on more interested contacts while still sending newsletters to keep in touch.

Areas of Agreement / Disagreement

Participants generally agree on the idea of making one last follow-up call before moving on, but there are varying opinions on how to approach that final contact and the emotional relief of letting go of unresponsive leads.

Contextual Notes

The discussion reflects personal experiences and feelings related to follow-up practices in the context of Pampered Chef consulting, without implying any official guidance or policies.

Who May Find This Useful

Consultants who are navigating similar challenges with follow-ups and seeking insights from peers on managing leads may find this discussion relevant.

chefmelody
chefmelody
Messages
464
I have a few leads from booths that I'm getting frustrated on the follow-up. When I first talked to them, they were enthusiastic about hosting a show, and said they would get a firm date with me the next time we talked. Now it has been MONTHS since I've been able to contact several of them... and it's getting close to a year since the initial contact at the booth.

So, how long should I keep calling and leaving messages for these contacts? I feel like a pest, but if I could just get a firm NO or YES from them, I'd be happy. I'm grasping at straws to get bookings, too!
 
I would give them one more call and say that you don't want to be the "pampered pest" and if they want to have a show, to call or email you when they are ready. Be very upbeat and sweet about it, but stop wasting your time with them! If you have their email addresses, keep them on your email list and send them your monthly newsletter to keep your name in front of them.
 
I think if it was almost a year, I would just let them go. If they wanted to have a show, I think they could have found time by now.
 
i would call & say the pampered best part & just mention the exciting new products & the knives & the great host specials for the upcoming month & youd hate for them to miss out!!! then balls in their court also say i'd love to pencil you in since you seemed so excited so if u can call me since my schedule seems to fill up quickly with amazing hostspecials like this...
 
I have to agree - call one last time and let it go. I had a girl who kept telling me since last October that she wanted to have a show and would never commit to a date - I finally just stopped emailing and calling - figuring she know where she can find me. I send her my monthly newsletter (our kids go to the same school) and I know she can pick up the phone just as easily. I must say I actually feel better not having to commit any more time to her. I will call people I know who actually want to have shows and work with them. If she calls me sometime in the future - hopefully it will be because she finally wants to do a show (but I won't hold my breath!)

Gina Miller
 

Frequently Asked Questions

How long should I wait before making a follow-up call?

It's generally recommended to wait about 3 to 5 days after your initial contact before making a follow-up call. This gives the potential customer enough time to consider your offer while still keeping the conversation fresh in their mind.

How many times should I follow up with a potential customer?

You can follow up 2 to 3 times after your initial contact. If you don't receive a response after that, it's often best to give them some space before reaching out again in the future.

What should I say during a follow-up call?

During a follow-up call, express your appreciation for their time, remind them of your previous conversation, and ask if they have any questions or need more information. Keep the tone friendly and helpful rather than pushy.

Is there a specific time frame for follow-up after a party?

After a Pampered Chef party, it's ideal to follow up within a week. This allows you to address any questions about products, orders, or bookings while the event is still fresh in their minds.

What if the customer is not interested after multiple follow-ups?

If a customer indicates they are not interested after multiple follow-ups, it's important to respect their decision. You can thank them for their time and let them know you're available if they change their mind in the future. Keeping the door open for future communication is key.

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