How are outlet and individual orders displayed on your website?

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Discussion Overview

The thread discusses how outlet and individual orders are displayed on personal consultant websites, with participants sharing their experiences and insights about the ordering process and visibility of customer information.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant inquires about the visibility of orders not linked to a show, expressing confusion over the ordering process.
  • Another participant explains that selecting "Order Products" leads to options for viewing orders, including a pop-up notification to continue to the order area.
  • Several users mention receiving a daily summary of online orders, noting that while they can see what was purchased, they often cannot identify who placed the order due to privacy settings.
  • One participant expresses a desire for a revision in how customer information is requested, suggesting that clearer communication could encourage more customers to share their details with consultants.
  • Another participant agrees that the current method of asking for information is not effective and suggests it should be adjusted to allow for easier sharing of customer details.

Areas of Agreement / Disagreement

Views differ regarding the effectiveness of the current system for sharing customer information, with some participants expressing frustration and others acknowledging the existing process.

Contextual Notes

Participants are sharing personal experiences related to the ordering process on their websites, focusing on the visibility of orders and customer information.

Who May Find This Useful

Consultants looking for insights into the ordering process and customer information visibility on their websites may find this discussion relevant.

PCMelissa
PCMelissa
Gold Member
Messages
469
How do they show up on your website if they are ordered?

I don't see an area for orders that are not linked to a show.

Thanks!
 
When you select Order Products on the lower left side you should then be taken to a screen that will give you two options: 1. invited to a show 2.Not invited to a show--choose option 2. It will give you a small pop up that says ATTENTION--just hit continue. It should take you to the order area.
 
Are you asking how to know someone ordered? You get a daily summary of what was ordered online (NOT through a show) and you can see it by looking at "Shipping Status" on CC. It's listed under Individual or Online Orders. You can't always see WHO ordered since they don't have to share the info. It's kind of odd though b/c it's always people that told me they are ordering!! It also lists what they purchased.
 
Jules711 said:
Are you asking how to know someone ordered? You get a daily summary of what was ordered online (NOT through a show) and you can see it by looking at "Shipping Status" on CC. It's listed under Individual or Online Orders. You can't always see WHO ordered since they don't have to share the info. It's kind of odd though b/c it's always people that told me they are ordering!! It also lists what they purchased.
Click to expand...
The way they ask the question about whether they want us to know their information sounds like "do you need the consultant to contact you now" so I think a lot of people say no because they don't currently have a question or need besides what they are ordering.

I wish they'd revise that so more leads would share. Couldn't they say something like "is it okay for us to share your information with one of our consultants so she/he can give you further assistance"?!
 
  • Thread starter
  • #5
Jules, yes, thanks, that is what I was looking for!
 
  • Thread starter
  • #6
Yeah, there are so many things about our online stuff that just does not make sense to me!
 
I didn't really know how they ask. That IS dumb! After all, we should be able to have their info unless they'd prefer NOT to give it to us. It should actually be something that they check in order to not share info.
 

Frequently Asked Questions

How are outlet orders displayed on your website?

Outlet orders are typically displayed in a dedicated section on the website, showcasing discounted items available for a limited time. Customers can easily navigate to this section to find great deals on select products.

Can I filter individual orders on the website?

Yes, the website allows users to filter individual orders by category, price range, and product type. This makes it easier for customers to find specific items they are interested in purchasing.

Are outlet items marked differently than regular items?

Yes, outlet items are usually marked with a special label or tag indicating that they are part of the outlet sale. This helps customers quickly identify discounted products while browsing the website.

How often is the outlet section updated?

The outlet section is updated regularly, often on a monthly basis or as new items become available. Customers are encouraged to check back frequently for the latest deals and offers.

Can I combine outlet and individual orders in one transaction?

Yes, customers can typically combine outlet and individual orders in one transaction during checkout. This allows for a seamless shopping experience and the convenience of purchasing both discounted and regular-priced items together.

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