FAQ: Host Rewards for Unpurchased Items - Can the Benefit Be Redeemed Later?

[Telynn]

Hi
I know that a show cannot be changed once submitted and delivered, but I have a slightly different question. I have a host who did earn the 60% off cooking item at her March show, but could not afford to purchase it at the time of her show. There are no shows booked from her show. Can she still recieve her host benefit now that it is a week later or must she host another show to recieve the benefit?
Thank you!

 

[wadesgirl]

No, she would have had to purchase it on her show or submit a $150 catalog show this month to get one piece of cookware 60% off.

 

[Telynn]

That's what I thought. Thank you for a quick response!

 

[StacieB]

Double check with the Solution Center about that. I once had a special not ordered and I called and they let me order. Worth a shot!

 

[monicag]

Last June, I had a host that didn't order the special, but then decided she wanted it a few days after I submitted the order. I called HO and they said they would make a one-time exception and placed the order. I had to call the day after it shipped and then they put it in as an adjustment.