Help with Nonstick Cookware Peeling: What Can Be Done?

[PCSarahjm]

I was at a show last night and had two guests tell me that they have cookware peices that the nonstick coating has peeled. They both do not have reciepts and purchased the cookware 5-6 years ago. What can I do to help them? Do they need to contact the consultant that had the show? Or can the directly call HO for a replacement? Please help

thanks

 

[cmdtrgd]

Find out if they have rivets on the inside of the cookware. If they don't, then they have the Generation II cookware which only had a 2 year warranty. If they do, then you need the host name and approximate month/year of the purchase and/or the consultant name and approximate month/year of the purchase. If they don't hold onto their receipts and they don't know this info, there isn't anything you can do for them other than offer a show so they can get a new set at 50% off.

 

[PCSarahjm]

ok thanks for the info!!