Help! Unpaid June Order - Need Advice

[pamperedape]

I have a guest that hasn't paid me for a JUNE order! She came to my Open House, did an order, but askedme to hold off on placing it because she wanted to add to it. I did for as long as I could - I called her and called her (she's a friend) and left messages. Finally, I left one and said that I needed to submit my show and that I would submit her order as is and that she could always add to it later. I told her to call me if that was a problem.

SO, order comes in and I call her and tell her that I want to get it to her. Part of the truth to that is that we NEED our money! I have been on unpaid maternity leave since April and I won't get paid until the end of August. (I'm a teacher and go back to work in two weeks) We are at the end of our money and really need the money that I paid for her order.


I'm wondering if I can send the stuff back at this point? I must have called her twenty times since June.

 

[BethCooks4U]

You can send it back. Call HO and they will give you a reference #. If it's within 30 days they will send a call tag. Otherwise you will have to pay the shipping (unless you get a very kind operator - and it's not too far past the 30 day mark).

 

[pamperedape]

Thanks so much Beth! I'm going to call today.

 

[trps]

I had a host that forgot a guest order and said she would send a check I ordered it with a different show and got it from that host after 3 weeks of leaving messages with host #1 my message was Not sure if you still wanted this order. I need to send it back if you don't want it which is fine so if I don't here from you by Wed I will do that It is not a problem. Thanks That night I got a call that she had cash for me, it worked.

 

[missydivine]

What a good idea. Leave a deadline that works for you. If they miss the deadline, and still want the product you can just re order it.

 

[pamperedape]

Yeah, maybe I will do that since we are friends. Part of me is also hurt because we're both teachers and so we usually do things in the summer time. That's NOT why I want to send the order back though. It's the $$$. If I could talk to her, we're such good friends that I could just tell her we're low.

Now, something I just thought of - if I do send it back will they take some of my next comission??

 

[BethCooks4U]

Now, something I just thought of - if I do send it back will they take some of my next comission??

No. Commission and host benefits are not adjusted when things are returned.

 

[pamperedape]

Thank you. Whew!

 

[trps]

If you are returning the whole order be sure they give the s/h back too usually they do but sometimes you have to remind them it is the entire order.