Help!!! I Tried to Submit a Show and It Failed...now What???

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Discussion Overview

This thread discusses experiences related to submitting shows and the issues that can arise during the submission process. Participants share their personal experiences with failed submissions, the anxiety surrounding significant sales, and the resolution of these issues through communication with the home office.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses anxiety about submitting their largest show ever, with significant commissionable sales involved.
  • Another participant shares their experience of being on hold for a callback after a submission issue.
  • Several participants mention that their shows appeared to have failed but were ultimately received successfully.
  • One participant describes receiving an error message during submission, leading to confusion about the status of their show.
  • Another participant notes a similar experience where their submission was marked as not sent, but later confirmed as sent after resubmission.
  • Some participants speculate that there may be a bug in the system causing these issues.
  • Several users congratulate each other on successful shows despite the submission challenges.

Areas of Agreement / Disagreement

Views differ regarding the reasons for submission failures, with some participants attributing it to system bugs while others share their successful resolutions. No clear consensus emerges on the cause of these issues.

Contextual Notes

Participants discuss their experiences with show submissions, particularly in relation to significant sales events and the emotional impact of potential errors.

Who May Find This Useful

Consultants experiencing similar submission issues or those interested in the challenges faced during show submissions may find this discussion relevant.

C
chelynn
Not to mention it's my biggest show EVER and I'm already terrified of making a mistake! We're talking $1894.50 in commissionable sales here!!!

I can't finalize it again--they button is grey.

But the status shows as submitted. Help!
 
chelynn said:
Not to mention it's my biggest show EVER and I'm already terrified of making a mistake! We're talking $1894.50 in commissionable sales here!!!

I can't finalize it again--they button is grey.

But the status shows as submitted. Help!
Click to expand...


I would call HO and check to see if it went through.
 
  • Thread starter
  • #3
On hold, entering my phone # for a callback right now. :) Panicked a little there when I was writing that message, LOL!
 
  • Thread starter
  • #4
Okay, it made it. We're all calm now. ;)
 
chelynn said:
Okay, it made it. We're all calm now. ;)
Click to expand...


Phew.....see. Just a little phone call away!! :thumbup:
 
did you get any explanation as to why it failed?:confused: Seems weird! I'm glad it's there! And cogratulations on such a fabulous show!;) :thumbup: :balloon:
 
Dang - Awesome show!!!!! Way to go
 
I hd something like that happen about am month ago. It went through but acted like it failed.
 
  • Thread starter
  • #9
MissChef said:
did you get any explanation as to why it failed?:confused: Seems weird! I'm glad it's there! And cogratulations on such a fabulous show!;) :thumbup: :balloon:
Click to expand...
Nope, no explanation. An error box popped up that said the transmission had failed, and if the problem persisted to call. But then I couldn't re-submit and the status was "submitted." When I called, they transferred me to tech support, who said my show was received. Who knows???

The show was a fundraiser for the Breast Cancer 3-Day walk. It turned out fabulous!!! :)
 
This happened to me last night as well.
I got a time/date stamp but when I went to all my shows it said 'not sent'.
So I resubmitted and it changed to 'sent'...but I got an email from HO saying it was doubly submitted. Don't know what the deal was!
 
I am having a similar problem today. Once I push the submit button, I am getting an error saying that my submission to HO failed (and if I continue to have the problem to call HO, which of course the tech department is closed today). :mad: :cry: :grumpy:
 
It sounds like a bug in the system
 
Awesome show!! Congrats:) Glad to hear it got there okay.
 

Frequently Asked Questions

What should I do first if my show submission failed?

If your show submission failed, the first step is to check your email for any notifications from Pampered Chef. They often provide details about why the submission failed, which can help you address the issue quickly.

How can I find out why my show submission failed?

You can find out why your show submission failed by logging into your Pampered Chef consultant account. Look for any alerts or messages in your dashboard that explain the reason for the failure, such as missing information or payment issues.

Can I resubmit my show after it has failed?

Yes, you can resubmit your show after addressing the issues that caused the initial failure. Make sure to correct any errors and double-check all the details before submitting again to ensure a successful submission.

What if I can't figure out why my show submission failed?

If you are unable to determine the reason for the failure, reach out to Pampered Chef's customer support for assistance. They can provide guidance and help you troubleshoot the issue so you can successfully submit your show.

Is there a deadline for resubmitting a failed show?

While there is no strict deadline for resubmitting a failed show, it is best to do so as soon as possible to maintain customer interest and ensure timely processing of orders. Check with your Pampered Chef guidelines for any specific timelines that may apply.

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