Help!!! I Tried to Submit a Show and It Failed...now What???

[chelynn]

Not to mention it's my biggest show EVER and I'm already terrified of making a mistake! We're talking $1894.50 in commissionable sales here!!!

I can't finalize it again--they button is grey.

But the status shows as submitted. Help!

 

[Smashie]

Not to mention it's my biggest show EVER and I'm already terrified of making a mistake! We're talking $1894.50 in commissionable sales here!!!

I can't finalize it again--they button is grey.

But the status shows as submitted. Help!

I would call HO and check to see if it went through.

 

[chelynn]

On hold, entering my phone # for a callback right now. Panicked a little there when I was writing that message, LOL!

 

[chelynn]

Okay, it made it. We're all calm now.

 

[Smashie]

Okay, it made it. We're all calm now.

Phew.....see. Just a little phone call away!! :thumbup:

 

[MissChef]

did you get any explanation as to why it failed? Seems weird! I'm glad it's there! And cogratulations on such a fabulous show! :thumbup: :balloon:

 

[Kathytnt]

Dang - Awesome show!!!!! Way to go

 

[Kathytnt]

I hd something like that happen about am month ago. It went through but acted like it failed.

 

[chelynn]

did you get any explanation as to why it failed? Seems weird! I'm glad it's there! And cogratulations on such a fabulous show! :thumbup: :balloon:

Nope, no explanation. An error box popped up that said the transmission had failed, and if the problem persisted to call. But then I couldn't re-submit and the status was "submitted." When I called, they transferred me to tech support, who said my show was received. Who knows???

The show was a fundraiser for the Breast Cancer 3-Day walk. It turned out fabulous!!!

 

[TwinGirlsMom]

This happened to me last night as well.
I got a time/date stamp but when I went to all my shows it said 'not sent'.
So I resubmitted and it changed to 'sent'...but I got an email from HO saying it was doubly submitted. Don't know what the deal was!

 

[Bren706]

I am having a similar problem today. Once I push the submit button, I am getting an error saying that my submission to HO failed (and if I continue to have the problem to call HO, which of course the tech department is closed today). :cry: :grumpy:

 

[cmdtrgd]

It sounds like a bug in the system

 

[JaimeQ]

Awesome show!! Congrats Glad to hear it got there okay.