Guest Wants Products Early - Any Advice?

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Discussion Overview

This thread discusses the challenges and experiences related to fulfilling product orders for guests who want items sooner than the typical delivery timeframe associated with shows, particularly around the Thanksgiving holiday. Participants share their personal experiences and thoughts on managing such requests.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions that the host's guest is looking for a way to receive products sooner than the standard three-week wait, raising questions about how to credit the host.
  • Another participant notes that unless the products are available locally or through individual orders, the guest would not receive credit for the host's show.
  • One participant shares their experience of offering a discount to a host to compensate for an early order they needed to place.
  • Several participants express that shipping times can be surprisingly quick, with some reporting orders arriving within days rather than weeks.
  • One participant highlights the efficiency of shipping during the holiday season, suggesting that it may not take as long as expected.
  • Another participant recounts a positive experience with rapid shipping, emphasizing their appreciation for the shipping costs compared to other companies.
  • One participant discusses the potential for guests to order items as gifts and suggests creating a gift card to inform recipients of their purchases.

Areas of Agreement / Disagreement

Views differ regarding the feasibility of accommodating early orders and the reliability of shipping times, with some participants expressing confidence in quick delivery while others acknowledge potential delays due to the holiday season.

Contextual Notes

Participants share personal experiences related to order fulfillment during a busy holiday period, reflecting on the variability of shipping times and the challenges of managing guest expectations.

Who May Find This Useful

Consultants navigating similar situations with guests seeking expedited orders may find the shared experiences and insights relevant.

kspry
Messages
986
I have a Nov 16 show, and told the host it will be 3 weeks before her order arrives, since Thanksgiving falls the following week.

My host has a guest who sent this email:
Will your person let you order something through your party, but just need it sooner than three weeks after the 16th? I need a couple of things, but I like them sooner than that.

How in the world would I give the host credit? Any ideas?
 
Unless you happen to have it NIB or know a local consultant who has there's no way. She could do an individual order but then her friend would not get credit and she'd have to pay the direct shipping.
 
You would have to eat it.

I closed a show yesterday that I needed to get in in October. The host has 2 more orders coming in at the end of the week. I told her I would give her another $25 (because that's what she would get at the next level) off her next order. I will eat that.

There's no way to give a host credit for an order if you submit it any time other than her show. You can do it if you want, but you'll pay the difference yourself. Hope that makes sense.
 
kspry said:
I have a Nov 16 show, and told the host it will be 3 weeks before her order arrives, since Thanksgiving falls the following week.

My host has a guest who sent this email:


How in the world would I give the host credit? Any ideas?


Is these items for gifts? If so I make a cute little gift card ( ithink i found it on here) for the customer to put in a card...saying someone has purchased you these products from PC and it will be delivered ASAP
 
  • Thread starter
  • #5
Thanks, all! I was afraid of that....guess I'll see what she wants to order.

I emailed my host back and said "I'm sure we can work something out!"

I hope it's something I already have, not that I have much....
 
I bet it won't really take 3 weeks for the order to get back. Pampered Chef usually ships with lightening fast speed in November and December. Maybe you could find out when she needs (not wants) the products and convince her to order with the show. Also, start host coaching the host to close in a very timely fashion!
 
I sent a huge order in on Friday and the host had it by Tuesday.
 
I just submited an show the night of 30th and it was shiped out the 31st. It wil be delivered on sat the 3rd. Ofcourse that is the fastest I have had anything ship since i joined in Feb so maybe all the kinks of the new system are worked out.
 
I sent an order Monday night and it was shipped Wed to be delivered tomorrow. its really quick these days.
 
Ditto
mom2manyboys said:
I just submited an show the night of 30th and it was shiped out the 31st. It wil be delivered on sat the 3rd. Ofcourse that is the fastest I have had anything ship since i joined in Feb so maybe all the kinks of the new system are worked out.

Same here. Show is scheduled to be delivered on Saturday November 3rd. I seriously doubt it will take longer than a week.

Debbie :D
 
Get this....show submitted Mon., shipped Tues, delivered yesterday & today!
Show #2 submitted Tues, shipped yesterday & delivered today!

How awesome is that???
 
crystalscookingnow said:
Get this....show submitted Mon., shipped Tues, delivered yesterday & today!
Show #2 submitted Tues, shipped yesterday & delivered today!

How awesome is that???

That's VERY awesome. I always get my orders back quickly. That's why when people complain about the $4 shipping cost I roll my eyes. With other companies I've had to pay much more than that in shipping and had to wait weeks to get my order.

Pampered Chef is awesome! :D
 
I signed up on Oct. 27 (a Saturday) and the kit was on my doorstep the following Wednesday. My recruiter submitted a show on a Thursday NIGHT and it was on her doorstep the following Saturday. Unless you know your host will be dragging her feet getting orders in ... there is no reason things will take 3 weeks to arrive. HQ told me turn-around time (from their desk to your door) is 2-5 DAYS.I just submitted a show today and one of the customers is an on-line friend of mine. She wants the order direct shipped to her family's house in Minnesota. I am praying that it arrives by Saturday morning because otherwise, it will cost like $23 to have it shipped to her home in CANADA. PC does not ship to the Great White North when an order is submitted by a consultant in the states. The whole experience made me very appreciative of the $4 shipping we offer. I've had a few customers whine about it, and I am sick of it. I will NEVER complain about it again!
 
I wish you luck! They are a bit off with the holiday coming up. I submitted a show Friday and they are expecting delivery for this Friday. I hope it is here on Wednesday, but if not oh well. A full week is still not bad.
 

Frequently Asked Questions

What should I tell a guest who wants to order products before my party?

It's great that your guest is excited about the products! You can let them know that they can place an order at any time, but remind them that if they wait until your party, they may benefit from any special offers or discounts available during the event. Encourage them to attend the party to see the products in action and take advantage of any exclusive deals.

Can I set up a pre-order system for my guests?

Yes, you can definitely set up a pre-order system! You can create a simple order form or use an online platform to collect orders before the party. Just make sure to communicate clearly that these orders will be processed after the party, and remind guests of any potential benefits of waiting to order until they see the full presentation.

How can I keep my guests engaged if they want to order early?

To keep your guests engaged, consider sharing sneak peeks of the products they can expect at the party. You can also create excitement by highlighting any special promotions or bundles that will be available during the event. Encourage them to join the party for a chance to win prizes or receive exclusive offers.

What if a guest insists on ordering early despite my advice?

If a guest is insistent on ordering early, it's important to be accommodating. You can take their order and assure them that they will still have access to any party benefits. Just make sure to clarify that their order will be processed separately from the party orders, and they may miss out on any special deals offered during the event.

How can I handle multiple guests wanting to order early?

If you have multiple guests wanting to order early, consider creating a group order form where they can submit their requests. This way, you can streamline the process and ensure everyone gets what they want. Remind them that they can still benefit from the party by attending and participating, which may lead to additional savings or exclusive offers.

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