Glass Plates: Info Unavailable on HO, CC?

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Discussion Overview

The thread discusses the availability and status of glass plates, particularly holiday-themed ones, in relation to a recall and backorder situation. Participants express their frustrations about the lack of information from the Home Office and share their personal experiences regarding the ordering process.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses difficulty finding information from the Home Office regarding the status of the glass plates and wishes for clearer communication through the Consultant Connection.
  • Another participant mentions that the holiday plates are recalled in California due to strict standards, while consultants in other states have the option to return them.
  • Several participants note that the plates are on backorder until they meet California standards, but can still be ordered with delays.
  • One participant shares their opinion about the safety of the plates, suggesting that the risk of lead exposure is minimal.
  • Another participant clarifies that the plates are on a "stop sell" status rather than backordered, based on an email received.
  • Some participants discuss the confusion around ordering the plates, with references to red dots indicating their status on the ordering platform.
  • One participant mentions needing to inform a guest about the stop sell status of the plates, hoping they will be available for Christmas.

Areas of Agreement / Disagreement

Views differ regarding the status of the plates, with some participants believing they can still be ordered while others clarify that they are on a stop sell. No clear consensus emerges on the specifics of the ordering process.

Contextual Notes

The discussion reflects personal experiences and opinions regarding the availability of holiday glass plates, particularly in relation to recalls and ordering challenges faced by consultants.

Who May Find This Useful

Consultants looking for insights on the status of holiday glass plates and experiences related to ordering and recalls may find this discussion relevant.

mrssyvo
Messages
1,929
I can not find info from HO on the status of the glass plates- Are they not avaialble at all,and why, and will they be avaialble any time soon? I remember hearing something, but when I go to CC, can not find a thing. I really wish they would have something on CC, when they issue a statement. Things get lost in my E-mail.
 
The holiday plates are recalled in CA because their standards are extreme. Consultants in the rest of the country can return them at their option. They are on backorder until they fix them to CA standards. They can be ordered but will be delayed.

My opinion is that you'd have to lick the tree on the bottom of the plate to get any chance of lead and I know no one who would give a small child that kind of plate to use let alone play with.
 
BethCooks4U said:
The holiday plates are recalled in CA because their standards are extreme. Consultants in the rest of the country can return them at their option. They are on backorder until they fix them to CA standards. They can be ordered but will be delayed.

My opinion is that you'd have to lick the tree on the bottom of the plate to get any chance of lead and I know no one who would give a small child that kind of plate to use let alone play with.

LOL! That was funny!
 
  • Thread starter
  • #4
Since they are back ordered for the rest of the country, shouldn't you still be able to order them? They show a red dot on P3- usually, if it is back-ordered you get a yeild sign.
 
They are on backorder for everyone.On the recall, it is mandatory for CA and optional to send them back elsewhere - that is a cost issue. It's like the sheet pans - you can send them back or not but still get replacements. Except in CA for the plates because laws dictate otherwise...
 
  • Thread starter
  • #6
If they are on backorder, you should be able to order them still, right? It will not let me order them, it has a red dot on P3
 
They are on a stop sell, not back order:

From the e-mail they sent us:

"the Holiday Spreader (#2809), the Holiday Serving Plate (#2807) and the Holiday Appetizer Plates (#2808). Effective immediately, these products will be placed on "stop sell." This means do not show or sell these products until further notice."
 
babywings76 said:
They are on a stop sell, not back order:

From the e-mail they sent us:

"the Holiday Spreader (#2809), the Holiday Serving Plate (#2807) and the Holiday Appetizer Plates (#2808). Effective immediately, these products will be placed on "stop sell." This means do not show or sell these products until further notice."

Yeah, thanks - I wasn't too awake earlier. They are on stop sell like the plates until further notice...
 
babywings76 said:
They are on a stop sell, not back order:

From the e-mail they sent us:

"the Holiday Spreader (#2809), the Holiday Serving Plate (#2807) and the Holiday Appetizer Plates (#2808). Effective immediately, these products will be placed on "stop sell." This means do not show or sell these products until further notice."

Thanks. I guess I wasn't awake either. duh.
 
  • Thread starter
  • #10
I will have to call a guest from last night's open house, and explain that they are stop sell. Hopefully they will be available in time for Christmas
 

Frequently Asked Questions

What are the current details regarding the availability of glass plates from Pampered Chef?

As of now, specific information about the availability of glass plates may not be readily available on the Home Office (HO) or Consultant Connection (CC) platforms. It's best to check back frequently or contact your director for the latest updates.

Why is there no information available on glass plates in the Pampered Chef catalog?

Information may be unavailable due to various reasons, including supply chain issues, product updates, or temporary discontinuation. Pampered Chef often updates their product offerings, so it's advisable to stay tuned for announcements.

How can I find out more about glass plates if the information is not on HO or CC?

If you cannot find information on the Home Office or Consultant Connection, consider reaching out to your upline or fellow consultants. They may have insights or updates that are not yet published on official platforms.

Are there any alternative products to glass plates offered by Pampered Chef?

Yes, Pampered Chef offers a variety of serving and cooking dishes made from different materials, such as stoneware and ceramic. You can explore these alternatives in the current catalog or on the Pampered Chef website.

What should I tell customers who inquire about glass plates?

Inform customers that you are currently awaiting updates regarding the glass plates and encourage them to check back soon. You can also suggest similar products that are available to meet their needs in the meantime.

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