Get Help with PP Plus Shipping | Downloaded PP Help Instructions Included

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Discussion Overview

This thread centers around the use of the PP Plus software, specifically regarding issues related to shipping calculations and the importance of entering the correct addresses for hosts and customers. Participants share their experiences and seek clarification on how to resolve shipping display issues.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions that after downloading PP Plus, they could not see shipping options and sought help from others.
  • Another participant suggests that importing information correctly is crucial for shipping details to appear.
  • One participant shares their experience of needing assistance from their partner to troubleshoot the issue.
  • Another participant asks for clarification on whether the shipping change is for a specific customer or in general.
  • One participant explains that for a customer wanting direct shipping, the software should calculate shipping fees if the correct options are selected.
  • Another participant notes that they resolved their issue by entering the host's address, which allowed the shipping charge to display correctly.
  • One participant highlights the need for the host's address to be entered for sales tax to be calculated, sharing a related experience from a new recruit.
  • Another participant mentions that most of their shows are tax-free but occasionally have out-of-state orders that require sales tax.

Areas of Agreement / Disagreement

Views differ on the specific requirements for shipping and sales tax calculations, with no clear consensus on the best practices for using the PP Plus software.

Contextual Notes

Participants are sharing personal experiences with the PP Plus software, focusing on troubleshooting shipping and tax-related issues as they relate to their shows.

Who May Find This Useful

This discussion may be useful for Pampered Chef consultants who are navigating similar issues with the PP Plus software and looking for insights from peers.

Jennie4PC
Jennie4PC
Messages
3,348
I just downloaded the PP Plus (thanks Jillysue for instructions) and it doesnt have the shipping on it. Can anyone tell me how to get shipping to show up?
 
Did you import your information? If so, click on a show and it will show you on the screen on the right when you enter a customer whether or not they want it shipped to host or them.
 
  • Thread starter
  • #3
I imported everything I may have to have my DH look at it if I cant figure it out
 
Are you looking to change the shipping from the host to you or in general?
 
  • Thread starter
  • #5
just for the regular customer I have one that is being directly shipped and it shows the shipping total but not the other guests
 
I want to make sure I understand you, Jennie. You have a show and only 1 guest who wants to have her order direct shipped to her, correct? All you have to do is click on that customer's order ship to either direct to contact address or direct to shipping address and it will calculate it for direct shipping fees. The rest of the orders you would leave as ship to host.
 
  • Thread starter
  • #7
I think I figured it out I did not have the hostess address in since I didnt have it yet (friend of mine) so I put the shipping address as mine and now the $4.00 standard shipping charge is showing up Thanks so much for helping me out
 
Glad I could help, Jennie. It is a great program and the more you use it the more you will like it.
 
You also need to have the host's address in for the sales tax to show up. My new recruit called me yesterday with that question. She was finally entering orders from her show last weekend and none of the sales tax was coming up.
 
Good point Ann. Most of my shows are tax free (NH) but occassionally have some out of state that do require sales tax.
 

Frequently Asked Questions

What is PP Plus Shipping?

PP Plus Shipping is a shipping option offered by Pampered Chef that provides additional benefits such as faster delivery times and tracking for your orders. It ensures that your products arrive promptly and securely.

How do I get help with PP Plus Shipping?

If you need assistance with PP Plus Shipping, you can refer to the downloaded PP Help Instructions included with your order. These instructions provide step-by-step guidance on how to navigate the shipping process and address common issues.

Where can I find the downloaded PP Help Instructions?

The downloaded PP Help Instructions can typically be found in the confirmation email you received after placing your order. You can also check your Pampered Chef account under the 'Downloads' section for access to these instructions.

What should I do if I encounter issues with my PP Plus Shipping?

If you encounter any issues with your PP Plus Shipping, refer to the PP Help Instructions for troubleshooting tips. If the problem persists, you can contact Pampered Chef customer service for further assistance.

Can I change my shipping method after placing an order?

Once an order has been placed, changing the shipping method may not be possible. However, you can reach out to Pampered Chef customer service as soon as possible to inquire about any potential changes to your shipping options.

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