Get 60% Off Cutlery - Limited Time Offer for Past Hosts!

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Discussion Overview

The thread discusses a situation involving a past host who is excited about ordering cutlery at a significant discount but faces challenges due to misunderstandings about the current offers. Participants share their experiences and suggestions on how to navigate the situation while addressing the past host's expectations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, describes a past host's excitement about ordering cutlery at a 60% discount, only to realize that the deal may not be available as expected.
  • Another participant suggests offering the past host a portion of the consultant's commission to help offset the cost difference.
  • Several users mention the importance of clearly explaining the host specials and addressing any misunderstandings with the past host.
  • One participant notes that the past host can only receive certain knives at the 60% discount, while the rest would be at a lower percentage off.
  • Another participant proposes that the past host could collect additional orders to qualify for more discounts.
  • Some participants express concern about the financial implications of giving discounts and the need to balance customer satisfaction with business interests.

Areas of Agreement / Disagreement

Views differ on how best to handle the situation, with some participants suggesting offering discounts while others emphasize the importance of maintaining business boundaries. No clear consensus emerges on a single approach.

Contextual Notes

Participants share personal experiences and strategies based on their roles as consultants, reflecting on the dynamics of customer relationships and the impact of promotional offers.

Who May Find This Useful

Consultants looking for insights on managing customer expectations and navigating discount offers may find the discussion relevant.

SillyChef
SillyChef
Messages
1,091
I have a past host that is ordering off of a host that booked from her show. She will be getting the TWO forged cutlery at 60% off. She didn't get to see the host specials at the show since she wasn't there, but def. wants to order ALL the knives except one. She had totalled everything up at a 60% discount and was SO excited when she called me earlier. I didn't get to answer so she left a message. Anyway. Now, I have to tell her that she isn't going to get that HUGE deal anymore. Is there anyway I can make it work? Or get the lowest amount possible? HELP!

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet
 
SillyChef said:
I have a past host that is ordering off of a host that booked from her show. She will be getting the TWO forged cutlery at 60% off. She didn't get to see the host specials at the show since she wasn't there, but def. wants to order ALL the knives except one. She had totalled everything up at a 60% discount and was SO excited when she called me earlier. I didn't get to answer so she left a message. Anyway. Now, I have to tell her that she isn't going to get that HUGE deal anymore. Is there anyway I can make it work? Or get the lowest amount possible? HELP!

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet
Click to expand...
You could give her your commission on the other 4 knives so it would be about 45% off. Just explain that she misunderstood and you are sorry but you can't match what PC is offering.
 
  • Thread starter
  • #3
So pay the difference?
 
Well, she can only get the boning and petite paring knife if she does those as the host special at 60% off. Then the rest will be 20% off with the guest special. So it adds up like this:

3 1/2 Paring $23.20
3" Petite Paring $9.60
5" Utility $25.60
5"Boning $19.60
7" Santoku $56
8" Chef's $60
2937 - Round up from the heart trivet $12.00

So her subtotal would be $206. Maybe you could throw in the honing tool, or give it to her for half price? Just an idea. :)
 
No. Tell her you can't match it but you will give her your commission on her purchase. So: 20% off from PC and then your 25% from you (assuming you are earning 25% this month) as a consultant gift.
 
Make sure you put the boning knife and petite paring knife as the 2 at 60% off since that's the only way she can get those two knives.
 
As far as adding up the difference, let's see...

$30 on the Chef's Knife
$28 on the Santoku
$12.80 on the 5" Utility
$11.60 on the 3 1/2" Paring

So she's paying $82.40 more than she thought. Ouch.
 
I would probably explain the specials to her first and apologize for the misunderstanding, and only offer your commission if she seems upset. Maybe she will understand, and if not, then you have a back-up. :)
 
If she is a good customer and you have gotten business from her (at least two shows that I know of) you have made money through knowing her so it's not like you are giving everything away by giving her a discount.

AND she will be a very happy customer who will tell others that you helped her out when SHE made the mistake.

Your lesson: Be SURE all past hosts are totally aware of the host special offer. As far as this host is concerned: She knew she could only get one of the specials at her show and she should have read what her friends would get at their show for hosting. I'm sure you gave her that information. ...but I'd still give her a discount if it was me.
 
  • Thread starter
  • #10
Well with all the knives at 60% off she was going to be paying:

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet

= $135.56

With TWO at 60% and then 20% + 10% off of the others:

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet

= $206.26

That is a difference of $70.70
 
SillyChef said:
Well with all the knives at 60% off she was going to be paying:

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet

= $135.56

With TWO at 60% and then 20% + 10% off of the others:

This is her exact order:
3 1/2 Paring
3" Petite Paring
5" Utlity
5"Boning
7" Santoku
8" Chef's
2937 - Round up from the heart trivet

= $206.26

That is a difference of $70.70
Click to expand...
So if you show her that and then give her an additional discount from your commission on that order only she should be happy even if she is a little disappointed. I am not suggesting you give her the difference, you do understand that right?
 
Remember to say that you can't match what she thought PC was offering but you can get her to 50% or 55% off (20% sale price + 10% PHD + 20% or 25% from you).
She should understand that you can't let her misunderstanding COST you money (I know - not getting commission costs you money but it's not out of pocket if you know what I mean).
 
  • Thread starter
  • #13
So instead of having to pay 206.26 she would only have to pay 165.01? Since i would use 20% off for my part.
 
What about asking her if she could collect a couple of orders from friends. Then she could get two as the past host and two as the host, and the others she can get on the current show. If you entered the past hosts order for the santoku and the chefs knives then she would only need to collect about $95 to qualify as a show.
 
  • Thread starter
  • #15
okay that confused me.
 
ShanaSmith said:
What about asking her if she could collect a couple of orders from friends. Then she could get two as the past host and two as the host, and the others she can get on the current show. If you entered the past hosts order for the santoku and the chefs knives then she would only need to collect about $95 to qualify as a show.
Click to expand...
That's a great idea except that her show would already be closed so she couldn't book a show off of it any more. But at least she could get 2 more of them at the 60% off price.

Do you have any orders coming in that you could add to her show to help?
 
BethCooks4U said:
Remember to say that you can't match what she thought PC was offering but you can get her to 50% or 55% off (20% sale price + 10% PHD + 20% or 25% from you).
She should understand that you can't let her misunderstanding COST you money (I know - not getting commission costs you money but it's not out of pocket if you know what I mean).
Click to expand...
Aha! I knew I was missing something--the past host discount! I couldn't figure out where the 50-55% was coming from, but now I get it. Thanks!
 
  • Thread starter
  • #18
BethCooks4U said:
That's a great idea except that her show would already be closed so she couldn't book a show off of it any more. But at least she could get 2 more of them at the 60% off price.

Do you have any orders coming in that you could add to her show to help?
Click to expand...

No I only have this one out for this month. All of the others have been closed. Unless I can get some others to purchase knives and she can just get the host special for it?
 

Frequently Asked Questions

What does the "Get 60% Off Cutlery - Limited Time Offer for Past Hosts!" promotion include?

This promotion includes a selection of Pampered Chef cutlery products, allowing past hosts to purchase these items at a significant discount of 60% off the regular price. The specific items available may vary, so it's best to check the current catalog or website for details.

Who qualifies for the 60% off cutlery offer?

This limited-time offer is exclusively available to individuals who have previously hosted a Pampered Chef party. If you have hosted a party in the past, you are eligible to take advantage of this promotion.

How long is the "Get 60% Off Cutlery" offer valid?

The duration of the offer is limited, and specific dates will be provided in the promotional materials. It's important to act quickly to ensure you don't miss out on this opportunity, as it may only last for a short time.

How can I redeem the 60% off cutlery offer?

Are there any restrictions or limitations on the cutlery offer?

Yes, there may be certain restrictions or limitations, such as a cap on the number of items you can purchase at the discounted rate or specific cutlery items that are excluded from the promotion. Be sure to review the terms and conditions associated with the offer for complete details.

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