Emotional Upset: My Experience with a Sunday Phone Call

[PampChefDeb]

Debbie don't take what she did to heart. As many of you are aware I lost my dad a few weeks ago. Many times in the last few weeks I didn't want to talk to anyone and I am still very angry. (I hide it well.) When the phone rings and I don't want to talk or am in a really bad mood I just don't answer the phone. What this person did to you is wrong- yes she is grieving, but that doesn't give her the right to be down right rude. She simply could have not answered the phone and called you back on Monday. Don't stop making calls on Sunday- I make calls all the time on Sunday and never had anyone yell at me. You were just happened to call the wrong person at the wrong time- she will eventually see what she did wrong.

Heather, I am so sorry about your dad! And I am the same way, I will not answer the phone if I'm in a bad mood or just really busy. That's why we have voicemail.

I just cannot believe how much better you all have made me feel. Now if I could help this woman feel better that would make it all worth it!!

 

[gingertannery]

Debbie.. another way to look at it .. obviously she needed to grieve more... different triggers get us to grieve. Your call was a trigger to another level of grief for her. It is so sad how it came about(hurting you in the process)... but I feel God was working through you to help her grieve. Now on the other side of the coin.. her bitterness was inappropriate.. but to someone in so much pain... understandable. We all deal with trauma differently. Just understand the extreme pain she must feel. But she must continue to grieve to get it all out. You were just a trigger.. and did nothing wrong. She needed to lash out at someone. I agree she does need someone to check in on her. Either the host or someone who cares. Do not take it personal. Many I call appreciate calls on Sunday. So sorry this broke your great mood and calls. But she is screaming out that she is not ok. The host should be informed.. not because of how you feel.. but to help this woman. I always say... what would I want for me in this situation... ask your self and then you will know what to do. Bless you for caring.

 

[scottcooks]

Clearly it's not about you, it's her issue. Don't fret - you care enough about your business and your customers to feel badly about HER being upset. Eleanor Roosevelt: "No one can make you feel sad without your consent..."

 

[pampcheflynda]

My director makes all her calls on Sunday from 7-8pm. That is what I started doing and have not had one person complain. She has her own issues and just took it out on you. Try to let it go. I know it's hard, but realize it is not you it's her.

 

[ughubug]

I LOVE Sunday calls...people are relaxed and generally happy to hear from me! Hang in there and Work your CALLS! I hope you too are feeling better from sickness.

 

[gailz2]

So sorry you ran into this. I make calls Sunday evenings and have had no problems.

 

[stefani2]

I didn't read through ALL the other posts but I absolutely agree with the ones that I DID read through. Sunday evenings are one of the best days to do calls because most people are home. Our business relies on talking to people in person/on the phone - so you gotta do your calls when it works best for most people. I don't think this lady would have even listened if you had apologized to her for not knowing that she prefers to NOT have business calls on Sunday. I would have been upset as well - but I honestly think you calling on Sunday wasn't the REAL issue.....

....if calling on a Sunday WAS the REAL issue - then just don't do the calls TO HER on a Sunday in the future, I guess.

Hang in the there! GOOD THING YOU HAVE CS TO VENT TO! :love:

 

[cewcooks]

Please don't worry, I lost my sister 2 and 1/2 years ago and for several months after she passed, for no reason I would get angry and it takes time, so like the person on here said before it was her fault, not yours. Please continue to make calls on Sunday, I have found that late evening works best and everyone is home getting ready for Monday!

 

[AJPratt]

WOW! I should give my creditors this woman's number so she can let them have it. As, my Nana would say, "There is no excuse for bad manners." And, if she wants to cancel her order, once she gets her products, she can call HO and return them. It won't hurt the host's FPV or your sales for that matter. Sometimes some people need to make others feel bad to make themselves feel good. I am sure she is hurting. I can't imagine the hurt. If it were me, I would probably be a little embarrassed once I settled down after snapping like that. I don't think I would send a card about anything you did wrong. If I was going to send a card, it would be a "thinking of you" or some other sort of pick me up card. Good luck!

And, FWIW, I had a woman SCREAMING at me because I waited too long to submit a show. And, I mean SCREAMING. I love PC, and take my biz seriously, but give me a freaing break. There is nothing worth screaming about.