Email From Ho About Technical Difficulties

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Discussion Overview

The thread discusses a communication from the Home Office regarding technical difficulties affecting order submissions and their classification for business months. Participants share their reactions and seek clarification on how these changes impact their sales reporting.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shares that all orders submitted through midnight CT on December 1, 2008, will count as November business.
  • Another participant expresses appreciation for the information and notes it is great news.
  • One participant mentions not receiving the email but finds the information shared to be awesome.
  • Another participant emphasizes the importance of waiting until December 2 to submit orders intended for December to ensure they are counted correctly.
  • One participant inquires about the inclusion of outlet orders and expresses concern about a customer's timing for an order.
  • Another participant reiterates that any business submitted on the specified date will apply to November sales.
  • One participant expresses curiosity about the timing of December specials and the potential for an extra ordering day.
  • Several users mention that reports indicate only specific types of orders will be considered for November sales.
  • One participant shares excitement about sending out a newsletter and hopes to receive orders that will count toward December sales.

Areas of Agreement / Disagreement

Views differ regarding the specifics of which orders will count for November sales, with some participants expressing uncertainty and seeking clarification.

Contextual Notes

The discussion reflects participants' personal experiences and interpretations of the email from the Home Office, focusing on the implications for their sales reporting.

Who May Find This Useful

Consultants looking for clarity on order submission timelines and their impact on sales reporting may find this discussion relevant.

Brandi2007
Brandi2007
Messages
605
Due to technical difficulties today, 11/30/08, all orders and agreements submitted through midnight CT on December 1, 2008 will be counted as November business.

Please note, all orders and agreements that you want to count for December should be submitted beginning on Tuesday, December 2, 2008.

I apologize for the inconvenience that this caused to you and your business.

Rich Schubkegel
SVP, Information & Support
 
Thats great new! Thanks for sharing!
 
I didn't get this but that is awesome.
 
It's also important to note this portion:
Brandi2007 said:
Please note, all orders and agreements that you want to count for December should be submitted beginning on Tuesday, December 2, 2008.
Click to expand...
So if you have catalog shows for December already, do NOT submit them until Dec. 2 for them to count for December.
 
Chefann-I e-mailed HO about this and haven't gotten a reply - does this include anyone who places outlet orders today? I had a customer (my sister-in-law) who wanted to help me reach Level 2 of the sell-a-thon but couldn't order online yesterday (she wants outlet items) and wants to know if she does it today if it will still count for my November sales. They already have the December guest special up on there and I wasn't sure.
 
The email said that any business submtted today will apply to November business.
 
I was just curious since the December specials are up already - you'd think they might give customers an extra day to order the stoneware on sale. Oh well. Luckily my sister-in-law just wanted outlet stuff.
 
Someone reported that the online orders today would not apply to the extension. Only P3 or PP orders will be considered November sales today.
 
BethCooks4U said:
Someone reported that the online orders today would not apply to the extension. Only P3 or PP orders will be considered November sales today.
Click to expand...

Oh cool! I was waiting to send out my newsletter because I wanted any online orders to count toward December. Good - I'm going to get that out later on and hopefully start watching orders roll in!!
 

Frequently Asked Questions

What should I do if I receive an email from Ho about technical difficulties?

If you receive an email from Ho regarding technical difficulties, first verify the sender's email address to ensure it's legitimate. If it appears to be from a trusted source, follow any instructions provided in the email. If you have concerns, reach out to your direct sales support team for further assistance.

How can I report a suspicious email about technical difficulties?

If you suspect that the email is a phishing attempt or not from a legitimate source, do not click on any links or download attachments. Instead, report the email to your IT department or email provider, and consider forwarding it to your direct sales support team for further investigation.

What common technical difficulties might be addressed in Ho's email?

Ho's email may address issues such as login problems, website outages, or difficulties with order processing. It may also provide guidance on troubleshooting common issues or information about ongoing maintenance that could affect your access to sales tools.

How can I troubleshoot technical difficulties mentioned in Ho's email?

To troubleshoot technical difficulties, follow any specific instructions provided in Ho's email. Common steps include clearing your browser cache, trying a different browser, or restarting your device. If the issue persists, contact your direct sales support team for personalized assistance.

Will I receive updates about the technical difficulties mentioned in the email?

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