Effective Tips for Training New Consultants - Boost Your Team's Success!

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Discussion Overview

This thread centers on the experiences and strategies of participants regarding the training of new consultants within the Pampered Chef community. Participants share their challenges, resources, and personal approaches to supporting their recruits.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses feelings of inadequacy in training new recruits and seeks tips and resources to improve their support.
  • Another participant shares their experience of conducting training for their fifth recruit, utilizing a checklist from the "Guide to Supporting New Consultants" and emphasizing the importance of goal-setting.
  • Several users mention the availability of the "Guide to Supporting New Consultants" as a helpful resource for both initial training and ongoing support.
  • One participant discusses the effectiveness of weekly phone calls and encouraging recruits to connect with each other for shared support.
  • Another participant notes difficulties in getting recruits to return phone calls, which hinders training efforts.
  • One participant shares their experience with recruits who have fluctuated in activity, highlighting the challenges of providing training when communication is limited.
  • Another participant suggests sending out a schedule for refresher training shows and promoting cluster meetings to encourage engagement.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various training methods and the challenges faced in maintaining communication with recruits. No clear consensus emerges regarding the best approach to training new consultants.

Contextual Notes

Participants share personal experiences and resources they have found useful in their training efforts, reflecting a range of engagement levels among their recruits.

Who May Find This Useful

Consultants looking for insights into training new recruits and strategies for maintaining engagement may find the shared experiences valuable.

P
pamperedlinda
Gold Member
Messages
10,156
I'm looking for tips and advice on training new consultants. I've recruited 4 in the past year and only one is currently active. I feel as though I have let them down and didn't help them obtain the opportunity that could have been awesome for them! I was a pretty good self-starter and didn't need much help and if I did I asked someone. My consultants have not been that way. It just dawned on me (yeah, sometimes I'm a little s-l-o-w!) that I sucked at training and helping them.

So, lay it on me people! I need tips. I need advice. I need hand-outs. I need words. I need whatever it is to make my recruits and my team successful.,

THANKS!
 
I did some training with my 5th recruit today, the first that I actually trained. Usually I sent them to my director, and then it dawned on my with my 4th that one day I will be director, so why not start in. I did a little research since I do not have the right training materials either and found on cs a four page check off sheet. Go to the download tab and then Guide to Supporting New Consultants. I realized after looking at that that the questions on there were the same my director talked to me about. So I went over that with her today plus talked about what she wants out of PC and she already had her goals written down, (I had her bring her binder with all that info). All in all, it went well. We went over two recipes (she is very new to PC her show was the second she had ever been to.) I told her I will be in touch to see if she did the online training, and to see if she has more questions. I will definitely stay in touch with this one more so in the beginning then I did with the othersl.
 
You can purchase the Guide to Supporting New Consultants on your supply order. That is what I use.
 
yes, the Guide. It includes not only the start up, but also follow up and continued coaching. This may help your team with their staying power.
Good luck!
 
  • Thread starter
  • #5
I just got that. Do you do/use anything else?
 
I also do weekly phone calls & some emails during the week. I let my girls meet each other and encourage them to contact each other to share in their sucesses.
I think that by asking them what they need you will be better able to support them. The guide to Training New Consultants should be all you need. It covers everything and it's easy!
Best of all I make sure my gang sees that I get all the info from there so they know they can do it too :)
 
Good thread Linda! My problem is getting them to return phone calls though....I might be able to train them if they'd actually call me back.
 
lacychef said:
Good thread Linda! My problem is getting them to return phone calls though....I might be able to train them if they'd actually call me back.
Click to expand...

I have 4 recruits also, one who just qualified, one who went inactive in Feb., one who just reactivated, and one who is brand new.

The one who just reactivated, does this twice a year, to get the 50% new products, and new catalogs. Sad thing is, she did GREAT while she was in the qualifying period, and I know she could still be doing great if she wanted to.

the one who just went inactive I have never met! I've talked to her on the phone and by email - and I keep in contact with her that way, but she only contacts me if she needs something. Can't really provide training if she doesn't want it.

My 2 new consultants have both been very open to training, so I'm hoping that I can keep that momentum going - I just ordered the Guiding New Consultants guide too - hoping that will help!
 
Linda, if they are in your area, you can send them monthly out your schedule and see if anyone needs a "refresher" show training - encourage them to make cluster meetings and just let them know you are there for them if they need help -

You can lead a horse to water.....
 

Frequently Asked Questions

What are some key topics to cover in training new consultants?

When training new consultants, it's essential to cover topics such as product knowledge, effective sales techniques, customer service skills, and how to host successful parties. Additionally, discussing the company's mission, values, and compensation plan can help new consultants understand the bigger picture and stay motivated.

How can I make training sessions engaging for new consultants?

To make training sessions engaging, incorporate interactive elements such as role-playing, group discussions, and hands-on product demonstrations. Use multimedia presentations, share success stories, and encourage questions to create an open and dynamic learning environment.

What resources should I provide to new consultants after training?

After training, provide new consultants with resources such as a comprehensive training manual, access to online training modules, product catalogs, and marketing materials. Additionally, consider creating a dedicated group on social media or a messaging platform for ongoing support and communication.

How can I help new consultants set achievable goals?

Assist new consultants in setting achievable goals by encouraging them to establish both short-term and long-term objectives. Use the SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound) to guide them in creating clear and actionable goals. Regularly check in on their progress and celebrate milestones to keep them motivated.

What are some effective ways to provide ongoing support to new consultants?

Ongoing support can be provided through regular check-ins, mentorship programs, and team meetings. Encourage new consultants to reach out with questions and offer constructive feedback on their performance. Additionally, consider hosting monthly training sessions or workshops to address new challenges and share best practices.

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