Easy Adjustable Measuring Cup Base Broke Again!

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Discussion Overview

This thread centers around experiences with the Easy Adjustable Measuring Cup, particularly issues related to the base breaking. Participants share their personal experiences regarding the durability of the product, storage methods, and interactions with the company regarding replacements.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration over their Easy Adjustable Measuring Cup base cracking multiple times and questioned if storage in a drawer contributed to the issue.
  • Another participant mentioned storing their cup on a shelf and reported having one for over five years without problems.
  • Several users noted that they have experienced similar breakages, with some receiving replacements from the company.
  • One participant shared that they met the vendor who indicated the base should not come off and suggested avoiding unnecessary removal for cleaning.
  • Another participant reported that their base broke after a show, leading to disappointment over its sturdiness.
  • Some participants speculated about a potential bad batch of products, while others shared that they have not experienced issues despite rough handling.
  • One participant mentioned they have stopped replacing broken cups and refuse to sell them at shows, valuing honesty with customers.

Areas of Agreement / Disagreement

Views differ significantly regarding the durability of the Easy Adjustable Measuring Cup, with some participants experiencing frequent breakages while others report no issues. No clear consensus emerges on the cause of the breakages or the effectiveness of storage methods.

Contextual Notes

Participants' experiences vary widely, with some using the product in a professional capacity and others in personal settings. The discussion reflects a range of opinions on product durability and customer service interactions.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants considering the Easy Adjustable Measuring Cup for their own use or for selling to customers, as it highlights varied experiences and concerns regarding the product.

M
Mom2KL
Messages
7
My Easy Adjustable Measuring Cup base cracked a few months ago (not sure how) and HO replaced it no questions asked. I just pulled it out of the drawer today and it's cracked AGAIN! In the same place! I'm so mad! :mad: Has anyone else had problems with yours breaking? Where do you store yours? Is it because mine is being stored in a drawer with the rest of my measuring cups? Do you think HO will replace it a second time? :(
 
Mom2KL said:
My Easy Adjustable Measuring Cup base cracked a few months ago (not sure how) and HO replaced it no questions asked. I just pulled it out of the drawer today and it's cracked AGAIN! In the same place! I'm so mad! :mad: Has anyone else had problems with yours breaking? Where do you store yours? Is it because mine is being stored in a drawer with the rest of my measuring cups? Do you think HO will replace it a second time? :(
Click to expand...
I store mine in an upper cupboard.Is yours too big for the drawer? Is it catching on the wood upon opening it?
 
I keep mine on the shelf with my glasses. I have several and 1 is 5 or more years old and never had any problem with it.
 
I don't even own that one...is it breaking where it "snaps" into place?
 
chefdiana2007 said:
I keep mine on the shelf with my glasses. I have several and 1 is 5 or more years old and never had any problem with it.
Click to expand...

The Easy Adjustable Measuring Cup isn't 5 years old yet.

I haven't had any trouble with mine yet...but I am hoping I don't.
 
I'm on my third. It's ridiculous. I actually met the vendor that makes this for us and she told me the base is not supposed to come off. So don't take it off for cleaning if you don't need to. My just gets jostled around when bringing it to shows, so I guess that's the cause, but it breaks SO easy. Hopefully they'll change the design at some point.Funny thing is, I've sold quite a few of them and have yet to have a customer call me about it.
 
Base on mine broke as well. HO happily sent me a new one. My "new" now one has a crack on the base--trying to be gentle with it so I don't have to call it in.
 
Mine is broken too, I just haven't gotten around to doing anything about it yet. I keep it on a shelf of my baker's rack, no where near anything that would catch on it.
 
Mine broke also. It was almost like the clips that hold the base on disinegrated. I called PC on it and they told me it only had a 1 yr warranty so I couldnt get it replaced.
 
Mine broke too. Picked it up after a show one night and it was in two pieces. I got it back together thinking it should just snap off and on - not the case. I did get it replaced but I am disappointed that is not sturdier.
 
Mine broke too. The new one is fine though.
 
I am on my second it is broken but I haven't gotten it replaced.
 
Wow, I've not been gentle with mine at all, and it's just fine. Wonder if there was just a bad batch. And, Deb, I believe you when you tell me that the vendor told you this. I just have trouble believing what they told you is right. It says right in the care guide to take it apart for cleaning.
 
I have broken 3 and just stopped getting them replaced. I will also refuse to sell them at shows. People do appreciate the honesty.
 
What are y'all doin' to those EAMCs?
 
:rolleyes: I pulled mine out of the drawer yesterday and the base was broken off. I thought "not again!" :yuck: ...well, it just took me a minute to remember that this was the one that had broken and was replaced (the good one is in my kit - where it had broken in the first place by the way). :rolleyes:

My new one is fine. I am more careful how I pack it. I have sold MANY of these and no one has had a problem with theirs. I truly think that we are much rougher on our things than our customers are - who else drags them all over town?

In fact I use that as a selling point for the batter bowls. I didn't buy one for the 20 years before I became a consultant because I could get similar bowls for less and always wanted the cooler items as my benefits/purchases. Well, I replaced those store bowls so many times that I could have purchased ours several times. I tell them I have carried the BB that I got in my kit to over 450 shows over 6 years and even though it's jumbled in my bag with other dirty dishes for the way home it has not chipped and is still like new.

Now I know, that the AMC is not as unbreakable as the BB but it is a similar situation - they (customers) will not be as rough on them as we are.
 
BethCooks4U said:
Now I know, that the AMC is not as unbreakable as the BB but it is a similar situation - they (customers) will not be as rough on them as we are.
Click to expand...

Good Point!
 
raebates said:
Wow, I've not been gentle with mine at all, and it's just fine. Wonder if there was just a bad batch.

And, Deb, I believe you when you tell me that the vendor told you this. I just have trouble believing what they told you is right. It says right in the care guide to take it apart for cleaning.
Click to expand...

I think they are talking about the paddle, not the base.
 

Frequently Asked Questions

What should I do if my Easy Adjustable Measuring Cup base broke?

If the base of your Easy Adjustable Measuring Cup is broken, you should first check if it is still under warranty. If it is, contact Pampered Chef customer service for a replacement. If not, you may need to purchase a new measuring cup or consider using a different measuring tool in the meantime.

Can I fix the broken base of my Easy Adjustable Measuring Cup?

Is there a warranty on the Easy Adjustable Measuring Cup?

Yes, Pampered Chef products typically come with a warranty. The Easy Adjustable Measuring Cup usually has a warranty that covers defects in materials and workmanship. Be sure to check the specific warranty details that came with your product or consult the Pampered Chef website for more information.

Where can I purchase a replacement for the Easy Adjustable Measuring Cup?

You can purchase a replacement Easy Adjustable Measuring Cup directly from the Pampered Chef website or through a Pampered Chef consultant. Additionally, some kitchen supply stores may carry this product, but it's best to check online for availability.

Are there any tips to prevent my Easy Adjustable Measuring Cup from breaking again?

To prevent future damage, handle the measuring cup with care, avoid using it for tasks it wasn't designed for, and store it in a safe place away from heavy items. Regularly inspect the cup for any signs of wear and tear, and replace it if you notice any issues.

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