Easily Replace Your Broken Chilzanne Rectangular Server Under Warranty

[Intrepid_Chef]

A customer of mine mentioned that her chilzanne rectangular server is broken ... and the liquid inside oozed everywhere!

Is this replacable under warranty even though it's discontinued?

 

[chefann]

As long as it's within the guarantee period, yes.

 

[pchefjaime]

I have a custumer also same thing with the server. I just found out about it. It was just ordered in August.

 

[Intrepid_Chef]

Well I do not believe this.

The person at HO said the warranty is void because she dropped it!

I checked the PIG and while it cautions people not to put it in the microwave, never does it say, "Don't ever let this one slip out of your fingers!"

I will double-check with her to find out exactly what happened.

Somehow I think that maybe this girl is new and doesn't know ...

 

[PC1]

Go to the website and do an online adjustment. It's much easier than waiting on the telephone or dealing with a rep. Just click the product is damaged option. I do online adjustments 99% of the time, so much better that dealing with the wait or "no" for an answer.

 

[Lisa/ChefBear]

I agree, as long as you know it's in warranty time, just go on-line and do product adjustment.

No where near as much hassle.

HTH,

Lisa