Do You Think Ho Will Replace My Blender Eaten Scraper???

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Discussion Overview

This thread explores participants' thoughts on whether the Home Office (HO) would replace a broken Skinny Scraper that lost its tip during use. Participants share their personal experiences and opinions regarding product replacement policies.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant recounts losing the tip of their Skinny Scraper while making milkshakes and wonders if HO would replace it.
  • Another participant expresses curiosity about the outcome of the situation.
  • One participant doubts that HO would replace the scraper since the damage was not due to a manufacturing defect.
  • A participant shares their experience of successfully getting a piece of broken stoneware replaced by HO without needing to explain how it broke.
  • Another participant suggests simply calling HO and stating that the scraper is broken without further details, citing past success with this approach.
  • One participant argues that since the scraper lost its tip, it indicates a manufacturing issue, suggesting that HO should replace it.
  • Another participant mentions the scraper's three-year guarantee and advises calling HO while identifying as a consultant.
  • A participant indicates they will send the broken scraper to HO and considers purchasing a new one for their next show, expressing that having extra scrapers is beneficial.

Areas of Agreement / Disagreement

Views differ on whether HO would replace the scraper, with some participants believing it is worth a try while others are skeptical due to the nature of the damage.

Contextual Notes

Participants share personal experiences with product replacement and express varying levels of confidence in HO's policies regarding non-defective damage.

Who May Find This Useful

Consultants considering reaching out to HO for product replacements may find the shared experiences and opinions relevant.

gilliandanielle
Messages
6,059
I was making milkshakes and did the classic scraper move and lost the tip of my skinny scraper. I had to strain the milkshakes to find the missing piece! It is quite obvious what I did, but I am wondering if anyone thinks that HO would replace it anyway. Let me know your thoughts, and I'll pitch it if you guys think it can't happen. I know I am cheap, but why pay if you can get it free (That's what I always tell my hosts-to-be!)
 
No clue - but I am curious to see how it all turns out...
 
I doubt it because it is not broken due to a manufacturing defect.
 
I emailed HO last week because I had a guest bring me a piece of broken stoneware, they replaced it without even asking how it broke. It is worth a shot the worse thing that will happen is they will say no.
 
I say just call 'em and say, "it's broke" and don't elaborate. I have had luck with that in the past!
 
If you 'lost the top of the Skinny Scraper', that means that it was not attached right in manufacturing, so yeah they should replace it!!! That's one of the big selling points, they are supposed to stay together!!!
 
The scraper has a 3 year guarantee. When did you purchase it? I would call HO and tell them that you are a consultant. Good Luck!!
 
  • Thread starter
  • #8
I ran the adjustment online and I will send it off and see what happens. The scraper did stay together, just the top 1/4 inch got sliced off. I think I might throw one on my next show to have one while I send the broken one to HO, and if they do replace it you can never have enough scrapers! Thanks for the opinions!
 

Frequently Asked Questions

Do you think Ho will replace my blender eaten scraper?

It depends on the specific policies of the company regarding product replacements. Generally, if the scraper is defective or damaged due to a manufacturing issue, they may offer a replacement. It's best to check with customer service for details.

What should I do if my scraper is damaged?

If your scraper is damaged, you should contact the customer service team of the brand or retailer where you purchased it. They can guide you through the process of obtaining a replacement or refund.

Is there a warranty on my Pampered Chef scraper?

Yes, Pampered Chef products typically come with a warranty that covers defects in materials and workmanship. Check the warranty details provided with your product for specific coverage information.

How can I contact customer service for a replacement?

You can contact customer service through the official Pampered Chef website, where you will find options for live chat, email, or phone support. Be prepared to provide details about your purchase and the issue with your scraper.

Are there any costs associated with replacing my scraper?

Replacement costs can vary. If the damage is covered under warranty, you may not incur any costs. However, if the damage is due to misuse or normal wear and tear, there may be a fee for the replacement. It's best to clarify this with customer service.

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