Discover the Perfect Trifle Bowls - Exciting Show Order Unpacked Today!

Click For Summary

Discussion Overview

This thread discusses experiences related to the quality of Trifle Bowls received by participants, particularly focusing on issues such as cracks, chips, and air bubbles. Participants share their personal experiences with damaged products and express concerns about the implications for their upcoming events.

Discussion Character

  • Anecdotal, Opinion-based, Exploratory

Main Points Raised

  • One participant, identifying as a consultant, reported multiple issues with Trifle Bowls, including cracks and air bubbles, leading to frustration and a lengthy hold time with customer service.
  • Another participant expressed concern about a guest's order for a Trifle Bowl, considering verifying its condition before gifting it.
  • Several users mentioned their anticipation of receiving Trifle Bowls and their hopes that the products would arrive undamaged.
  • One participant shared their experience of receiving broken items and noted that the issue was widespread, with customer service acknowledging multiple complaints.
  • Another participant described a similar experience with a chipped bowl and suggested contacting customer service to report the issue.
  • One participant noted receiving a Trifle Bowl with a "feather" mark, questioning whether this was a normal defect in glass products.
  • Several users discussed the implications of damaged bowls for their upcoming events, expressing concern about the quality and safety of the products.
  • One participant reported receiving replacements for damaged bowls and noted the lack of return requirements for the defective items.

Areas of Agreement / Disagreement

Views differ regarding the quality of the Trifle Bowls, with many participants reporting issues, while a few expressed relief at receiving undamaged products. No clear consensus emerges on the overall quality of the bowls.

Contextual Notes

The discussion reflects a shared concern among participants about product quality and its impact on their business and customer satisfaction, particularly during the holiday season.

Who May Find This Useful

Consultants who are considering ordering Trifle Bowls or those who have recently received them may find this discussion relevant to their experiences and concerns.

pcchefjane
pcchefjane
Gold Member
Messages
2,678
I was so excited to get my Show Order I sent in last Tuesday today! I was unpacking the 3 Trifle Bowls and opened the first one... Base had a hard glue-looking stuff on it and some air bubbles on it and Bowl looks like there is a small crack (feathery looking) in the middle of the bottom of it...:eek: I thought to myself, "Well the other two will be okay and since this one is DD's, we can wait. Opened #2...chip in the top of the bowl! Base looked okay but then on closer examination, the air bubble thing!:eek: I took a deep breath and thought to myself, "Okay maybe #3 will at least be okay and I can deliver it to the customer." No such luck! This one has bigger air bubbles in the base and the same "feathery small crack"! ARGH!:cry::cry::cry:

I have now been on hold one hour! I am ready to explode! I am asking God for lots of patience when the person comes on! :angel: I was wanting to use the Trifle Bowl on Friday night to make something really beautiful at my new Recruit's Grand Opening!!

Last week as I posted, the Festive Holiday Desserts Cookbook I received was "sliced" across the back cover. I was assured it would be here on Friday... Got the free "Stoneware Inspirations" one on Saturday, but still no Festive Desserts! Had to announce it was "on its way from HO"!
 
Rut-ro. I have a guest who ordered one for Christmas. I am hoping there are no problems with it. Maybe I should open it up to verify and if there is any problem, then, with her permission, wash my OWN triffle bowl and put it in there so she has the gift she wants.
 
oh I hope mine comes ok, its due to arrive tomorrow!
 
  • Thread starter
  • #4
I just talked to HO. The CSR put me on hold to report it to her supervisor. I told her that this is not a good thing and I expected much better quality that air bubbles in the pedestals! They are shipping the 3 replacements tonight and she said I should have them no later than Friday. I told her that I was using one at my new Recruit's Grand Opening! This is unbelievable! She said that the phones were ringing constantly with the multiple problems with the SBBs! They still can't figure out where those were happening. She said they are supposed to open each box before shipping now of them! I have my replacements for the two I reported last week and they didn't want the bowls or broken lids back, so I gained two SBBs without lids!

I am not sending any Show orders to Hosts until this mess with all the problems gets taken care of! I don't want to turn them off!
 
What is an SBB? I have several shows coming in and need to know what to look for.
 
SBB=Small Batter Bowl :)
 
Had a box arrive and the trifle bowl was broken. Now it was not even my box, belonged to a lady on Colorado. The trifle bowl got opened because my friend had ordered it and she was here and as she was opening it, I realized nothing else in the box looked familiar, then I found the slips and none of them were my people. HO has no idea how that happened and no one has reported having my box yet :(
 
I had one that the guest just opened the other day -- chipped on the top. I don't know if there were any air bubbles, could have been and she didn't mention them. Got it in at the last mniute before the 30 day mark!

You are obviously NOT alone. If you get the chance, I would e-mail HO to let them know.
 
Now you guys got me nervous. I just ordered one in my husband's name for him to be giving away at his work's Christmas party on Friday. I just opened it, and now I'm wondering if it needs to go back. It has a "feather" mark on the bottom. Not really a crack, but it's as if the glass has a wrinkle. Is this a normal thing for glass products? Also, the base's seam is really pronounced on one side and it pokes out a bit at the top. I'll be with my DH at his work party. So I'm wondering if I should go up to whoever wins it, afterwards, and let them know about how it can be exchanged. I don't know... does that seem bad?
 
  • Thread starter
  • #10
That is what two of mine had! I am just afraid it could crack and break there. The lady at HO said that was NOT an acceptable thing!
 
I just checked the two that I got for gifts and the one has the feather looking thing on the bottom, but it doesn't look deep enough to be an issue.

Should I get an adjustment.
 
  • Thread starter
  • #12
I really think I would. It could crack and/or break there and then you would have a real mess. The CSR last night said it should not be there!
 
  • Thread starter
  • #13
YEAH! Got all 3 Trifle Bowls today and NONE were broken! I kept the lids on the broken ones then tossed them out. What a shame to waste them but with the air bubbles and cracks, didn't figure they were safe to use!
 
I just got the one I ordered on my show and mine had a chip in the rim of the bowl. What's going on with them? They must have had a bad batch.
 

Frequently Asked Questions

What are trifle bowls and how can they be used?

Trifle bowls are large, typically glass bowls designed to showcase layered desserts, salads, or other visually appealing dishes. They are perfect for serving trifles, parfaits, or even fruit salads, allowing guests to see the beautiful layers of ingredients.

What makes Pampered Chef trifle bowls unique?

Pampered Chef trifle bowls are crafted with high-quality materials that ensure durability and elegance. They often feature a stylish design that enhances the presentation of your dishes, making them ideal for gatherings and special occasions.

Can I use trifle bowls for hot dishes?

While trifle bowls are primarily designed for cold or room-temperature dishes, some Pampered Chef bowls are made from materials that can withstand heat. However, it's essential to check the product specifications to ensure they are safe for hot foods.

How do I care for my Pampered Chef trifle bowls?

To care for your Pampered Chef trifle bowls, hand washing is recommended to maintain their clarity and prevent scratches. If they are dishwasher safe, place them on the top rack to avoid damage. Always avoid using abrasive cleaners or scrubbers.

Where can I purchase Pampered Chef trifle bowls?

You can purchase Pampered Chef trifle bowls through a Pampered Chef consultant, at live cooking shows, or on the official Pampered Chef website. Check for any special promotions or discounts during your purchase!

You must log in or register to reply here.

Similar Pampered Chef Threads

Rant Avoid Disappointment: Check Your Beaded Spreaders for Quality Issues Today!
  • pcchefjane
    • General Pampered Chef Chat
Replies
9
Views
2K
pcchefjane
Help Needed: Two Adjustments for Stainless Bowls Submitted Last Friday
  • hperschnick
    • General Pampered Chef Chat
Replies
2
Views
1K
Admin Greg
Last-Minute Disaster: Broken Pedestal for Trifle Bowl Before Show Tomorrow!
  • paigev71
    • General Pampered Chef Chat
Replies
4
Views
1K
pampered.chris
Replacement Parts for Trifle Bowls & Bases - Now Possible?
  • kam
    • Products and Tips
Replies
2
Views
3K
Admin Greg
Is the Missing Trifle Bowl a Case of MIL's Memory Loss?
  • lockhartkitchen
    • General Pampered Chef Chat
Replies
11
Views
2K
WLMcCoy
Venting Frustration: The Pampered Chef Order Mishap
  • heat123
    • General Pampered Chef Chat
Replies
15
Views
2K
heat123
Simple Additions Small Square Bowls
  • Bren706
    • Products and Tips
Replies
2
Views
3K
Admin Greg
Welcome to the Trifle Bowl Club!
  • pcchris
    • General Pampered Chef Chat
Replies
17
Views
2K
jenniferknapp
Waaaaah - My Trifle Bowl Base Broke
  • dianevill
    • General Pampered Chef Chat
2
Replies
32
Views
3K
dianevill
Discover the Surprising World of Pampered Chef Items on eBay and Nextab!
  • pampered1224
    • General Pampered Chef Chat
Replies
4
Views
2K
3RingChef
Back
Top