Discover the Benefits of PC Stoneware: A Response to Stoneware Skeptics

Click For Summary

Discussion Overview

This thread explores various perspectives on the use of Pampered Chef stoneware, particularly in response to skepticism regarding its cleaning and usability. Participants share their experiences and strategies for addressing concerns raised by potential users.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant mentions the difficulty some people have with the idea of cleaning stoneware, particularly regarding soap and dishwasher use.
  • Another participant shares that stoneware offers a healthier cooking method, producing results similar to frying without the added fat.
  • Several users note that stoneware can create crispier crusts and retains heat well, keeping food hot longer.
  • One participant emphasizes that the cleaning process is straightforward, involving hot water and no soap, and that seasoned stones have a natural non-stick surface.
  • Another participant describes their approach of explaining the cleaning process to customers and following up with them after purchase.
  • Some participants express that stoneware is a polarizing product, with some loving it and others preferring alternatives like sheet pans or silicone products.
  • One participant humorously suggests that if someone dislikes stoneware, they should be offered other Pampered Chef products instead.
  • Another participant highlights the importance of customer education about the benefits and cleaning of stoneware, comparing it to cast iron care.
  • Several users mention the importance of addressing customer concerns with humor and relatability, suggesting that life experiences can be likened to the use of stoneware.

Areas of Agreement / Disagreement

Views differ on the acceptance and usability of stoneware, with some participants expressing strong support for its benefits while others acknowledge that it may not suit everyone.

Contextual Notes

Participants share personal experiences and anecdotes related to customer interactions and perceptions of stoneware, reflecting a range of opinions within the consultant community.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants seeking to understand customer concerns about stoneware and to learn from others' experiences in addressing these issues.

L
Laura420
Messages
288
what do you say to the folks who argue... why stoneware? ... you cant wash it with soap, you cant put it in the dishwasher... why would you add more aggrevation by buying a costly piece of stoneware that is hard to clean... I have completely glazed ceramic bakeware thats so easy to use & clean... blah, blah, blah

beside the normal montage of the benefits of using PC stoneware and the guarantee... what do you say to these people who seem to ruin it for others thinking of buying it?
 
because it is a healthier way of cooking - no need to fry - you get the same results using stoneware that you do by frying - but healthier for you and your family -

ever gone and seen a pizza taken out of an oven? hmmm - that is a big stone in those ovens - stoneware produces crispier crusts and is the viagra of day old pizza!!

Soap isn't what cleans a product - its hot water - we season our stones so the make their own natural non stick surface - no need for soap - clean up is a breeze and nothing sticks to it!

Try the stoneware - you aren't completely satisfied? Return in within 30 days and get your money back!
 
  • Thread starter
  • #3
sometimes people are so rude about it - :( have you ever had a guest who was just so combative and rude?
 
Last edited:
OMG, I would RATHER clean a stone than anything else!

I explain the cleaning process to my customers, I get questions at EVERY show...I simply tell them to think about those Dawn or Palmolive commercials where they have the soapy water, and they put the greasy dish in it, the grease comes rising to the top of the water, etc. and I tell them it is for getting GREASE and DEBRIS off your dishes, not to actually DISINFECT them. And I tell them about the hot water. I also tell them to just TRY it and if they aren't completely happy with it, they can call within 30 days and Fed Ex will come right to them and pick it up. I also offer to follow up w/ them 2 weeks after the product is delivered to check on them and see how they like it, if they've been using it, and if they have any questions. If you hold their hand while they make their first purchase, 9 times out of 10 they are happy with it. If all else fails, offer them the baking sheets!
 
How do you handle the one guest who recommends putting the stone in the self cleaning oven ( while self- cleaning), to get all the "build-up" off and get it sparkling white again?

I just pretend I did not hear that...
 
first off, remind them the more seasoned a stone is the better it bakes &
during a self cleaning cycle the oven locks & they could catch their kitchen on fire
 
You could just ask if anyone at the Show HAS Stoneware - if there is --- LET THEM SELL IT FOR YOU!


I run through all the points of Stoneware, but if I have a customer/guest who isn't a fan or is bucking the idea of Stoneware - then I say: "Well, then YOU would LOVE our SHEET PANS!!!!"
 
You could also include that PC is KNOWN for it's SUPERIOR Stoneware cuz of it's durability.

Stoneware ISN'T hard to clean (and explain the process to them - let it cool to room temp, use the scraper, wash with hot water, and let dry)

People never had a problem with the cleaning process of Cast Iron!
 
  • Thread starter
  • #9
stefani2 said:
You could also include that PC is KNOWN for it's SUPERIOR Stoneware cuz of it's durability.
Click to expand...


Unless its the round stone wit handles... then all bets are off.... :angel:

just joking :p
 
Honestly ... you offer them something that is NOT a stone!

I have found that stoneware is a love it or hate it thing .... and if they don't want stoneware, than how about one of our sheet pans ... or silicone baking products ... or cake/muffin pans ... or the cookware that makes a pretty mean cake in the oven!
 
Laura420 said:
Unless its the round stone wit handles... then all bets are off.... :angel:

just joking :p
Click to expand...

HAHA - that is funny :D
 
MY APPROACH is that I am honest and say that Stoneware IS a love/hate product for people - BUT a MAJORITY of my customers LOVE LOVE LOVE it and will use NOTHING ELSE!

I also ALWAYS give the example of the ALL DAY PAN (LBP) - THAT will usually sell people
 
laurichef said:
How do you handle the one guest who recommends putting the stone in the self cleaning oven ( while self- cleaning), to get all the "build-up" off and get it sparkling white again?

I just pretend I did not hear that...
Click to expand...


Just tell them life isn't sparkly white and it all has its seasonings - that is what makes it fun and exciting - the stone ware it just like life - its lived and loved and had a blast doing it in - those that are white and clean - haven't lived at all! Make it funny and live - trust me - they will sit back in their seats - if not - dont argue - agree to disagree and that life can't please everyone!;)
 
More benefits of stoneware are it retains heat so your food stays hot longer, you will have to try very hard if you want to burn something on it, it cooks evenly so you don't need to worry about flipping things in the oven.
 
stefani2 said:
You could also include that PC is KNOWN for it's SUPERIOR Stoneware cuz of it's durability.

Stoneware ISN'T hard to clean (and explain the process to them - let it cool to room temp, use the scraper, wash with hot water, and let dry)

People never had a problem with the cleaning process of Cast Iron!
Click to expand...

This is the reason I refuse to sell (or give) stoneware to my BIL...he washes his cast iron every time he uses it and then re-oils it! :eek: Why even bother?

In that case, I too steer them to the sheet pans...then everyone's happy!
 
PamperedDor said:
Just tell them life isn't sparkly white and it all has its seasonings - that is what makes it fun and exciting - the stone ware it just like life - its lived and loved and had a blast doing it in - those that are white and clean - haven't lived at all! Make it funny and live - trust me - they will sit back in their seats - if not - dont argue - agree to disagree and that life can't please everyone!;)
Click to expand...

Great idea, Dor! I never thought of it like that. Thanks for the tip!
 

Frequently Asked Questions

What is Pampered Chef Stoneware and how does it work?

Pampered Chef Stoneware is a line of baking and cooking products made from natural clay that is fired at high temperatures. This process creates a porous surface that absorbs moisture, allowing for even heat distribution and superior cooking results. When preheated, stoneware retains heat, which helps to create crispy crusts and evenly cooked meals.

Is Pampered Chef Stoneware difficult to care for?

No, Pampered Chef Stoneware is easy to care for. It is designed to be seasoned before use, which helps create a non-stick surface over time. Cleaning is simple; just scrape off any food residue and rinse with warm water. Avoid using soap, as it can strip the seasoning. For tough stains, a baking soda paste can be used.

Can I use Pampered Chef Stoneware in the microwave?

Yes, Pampered Chef Stoneware is microwave-safe, making it versatile for various cooking methods. However, it is important to avoid sudden temperature changes, such as placing a hot stoneware piece directly into cold water, as this can cause cracking.

What are the benefits of using Pampered Chef Stoneware compared to metal bakeware?

Pampered Chef Stoneware offers several benefits over metal bakeware, including better heat retention and distribution, which leads to more evenly baked goods. Additionally, stoneware helps absorb moisture, resulting in crispier crusts and less soggy bottoms. It is also naturally non-stick when properly seasoned, reducing the need for excess oils or sprays.

How long does Pampered Chef Stoneware last?

With proper care and maintenance, Pampered Chef Stoneware can last for many years, even decades. Its durability and resistance to chipping or cracking make it a long-lasting investment for your kitchen. Many users report that their stoneware improves with age, developing a better non-stick surface over time.

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