Did You All See the New Feature on Cc?

Click For Summary

Discussion Overview

The thread discusses a new feature on the Pampered Chef website related to finding consultants. Participants share their experiences with the feature, including its functionality and limitations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant notes that the new feature has changed the order of links on the website, making "find consultant" the first option.
  • Another participant expresses disappointment that the phone number is not required for inquiries, which could hinder communication.
  • Several users mention difficulties in finding themselves or others using the search feature.
  • One participant, identifying as a consultant, shares that they were unable to find themselves when searching.
  • Another participant suggests that the search could benefit from allowing searches by state in addition to zip code.
  • Some participants discuss the feature's functionality in Canada, noting that they have access to it as well.
  • One participant highlights that the search algorithm may only work effectively with the zip code associated with a consultant's address.
  • Another participant shares that they found their name and a local director's name but had issues with their downline not appearing in searches.
  • Some participants express frustration over the search results returning distant consultants instead of local ones.

Areas of Agreement / Disagreement

Views differ on the effectiveness of the new feature, with some participants expressing satisfaction while others report issues and frustrations with the search results.

Contextual Notes

Participants are sharing personal experiences and observations regarding the new feature, with varying levels of success in finding themselves and others.

Who May Find This Useful

Consultants who are interested in understanding the functionality of the new feature and those who may be experiencing similar challenges with the search tool.

baychef
baychef
Silver Member
Messages
2,833
Go to the PC main website and now instead of "consultant sign in" being the first choice, they have "find consultant" as the first link.

Then you have two choices: "I already have a consultant" and "Find a consultant". You are required to have the correct last name & zip code. I was disappointed to see that on the second choice of find a consultant that the phone number of the person inquiring was not required. Many a packet has been sent out with no way to contact the person. E-mail is required, however, you probably will end up in a junk folder.:grumpy:
 
I haven't noticed that but then I am it in my fav's to go directly to the sign in page.
 
I really like that new feature
 
I'm a little annoyed, because I just tried it and I don't come up when I search for myself.....:mad: Not sure what's up with that!
 
I've tried putting myself in before as well and I don't show up:confused:
 
  • Thread starter
  • #6
Do you have the feature on the Candian CC? If you are trying to log in on the U.S. CC, then you would not come up because we can not sell in each other's county.

Just a thought....I didn't try my own to see if it actually works!!
 
Very nice! I do wish it would have the option to search by state and not just zip code though. I do shows in other states and cities and those people probably don't know my zip, but they do know that I am near Atlanta.
 
baychef said:
Do you have the feature on the Candian CC? If you are trying to log in on the U.S. CC, then you would not come up because we can not sell in each other's county.

Just a thought....I didn't try my own to see if it actually works!!
Click to expand...


Yup we have the feature in Canada too.
 
  • Thread starter
  • #9
I tried some of my downline and they all come through. Actually, it gave two consultant names that began with the same last letter, but different zip codes!

I understand what you mean, Linda about the state. I just had a HO referral and when I called, the person was looking for a consultant about 60 miles north of where I live. He knew the first name, not the last and it was a personal call he wanted to make because she had about 400 pictures of his that he wanted returned....yes, you read that all correctly....VERY STRANGE and I did not recognize the first name.
 
If this uses the same search algorhythm as the "find my consultant" that was linked recently from the "host a show" area, it uses the entered ZIP as a starting point, and searches a large area. Last week, I entered part of my director's name and my ZIP (I'm 20 miles from her), and she came up.
 
  • Thread starter
  • #11
rennea said:
Yup we have the feature in Canada too.
Click to expand...

Hmmmmm...not sure why then, perhaps it warrants a 4 to 5 hour wait call to the Solution Center!!:yuck:

Seriously, maybe an e-mail to tech support would help explain the problem.
 
chefann said:
If this uses the same search algorhythm as the "find my consultant" that was linked recently from the "host a show" area, it uses the entered ZIP as a starting point, and searches a large area. Last week, I entered part of my director's name and my ZIP (I'm 20 miles from her), and she came up.
Click to expand...
Yes, but if all they know is that I live in Georgia near Atlanta then they won't have my zip code. Hopefully my customers have me in their address book and have my PWS bookmarked though so they won't lose me.....I'd like to think so...
 
I put an "M" for the last name and then entered my zip code. I came up and another consultant who lives one town over with an M last name came up!

Cool!
 
Mine's not working quite that well. I enter "S" for the last name, and the ZIP that's another section of my town (although the number is quite different from my ZIP: 33 for me, and 76 for the other area), and it only brings up someone else. But when I use S and my zip, I'm the only one. :)
 
Hmmm...I am not crazy about it - I do shows 45 north and 45 south of me...yet when I put in those zips, I don;t com eup...only when I put in zips within 15 miles of me
 
I found myself an one person in a town next to me that I have never heard of. I have heard of another person selling but this is not the same name. hmmmmmm..........

I wish you could just enter in the zip code and find them all in an area. I am curious as to who all is around me b/c I do not hear of any one other than the one other person doing shows around here at all.
 
rennea said:
Yup we have the feature in Canada too.
Click to expand...


I don't see it on the Canadian site?
 
I am able to find myself and a few local director friends of mine - but none of my downline??
 
For those of you that cannot find yourself, do you have a website? I am just curious, because when I found my name, it has where you can contact me and to click on my website. Just wondering if that could be why you don't come up........
 
Winnipegk said:
I don't see it on the Canadian site?
Click to expand...

On the main PC screen, Click on "contact a consultant" in the middle of the page, or click on "come join us" at the top of the page.
 
mpkegley said:
For those of you that cannot find yourself, do you have a website? I am just curious, because when I found my name, it has where you can contact me and to click on my website. Just wondering if that could be why you don't come up........
Click to expand...

Yep, I do! I made sure I was on the Canadian site too, and no luck. I think I will have to send an email. I would like to suggest too that we can search by province. I guess they do have to work out the bugs! :rolleyes:
 
  • Thread starter
  • #22
dannyzmom said:
Hmmm...I am not crazy about it - I do shows 45 north and 45 south of me...yet when I put in those zips, I don;t com eup...only when I put in zips within 15 miles of me
Click to expand...

I could be wrong (not a first or a last) but won't it work only with the zip code that is logged in for our address? I really think that this is for someone who knows a consultant and wants to make sure that their consultant gets contacted.
 
mpkegley said:
For those of you that cannot find yourself, do you have a website? I am just curious, because when I found my name, it has where you can contact me and to click on my website. Just wondering if that could be why you don't come up........
Click to expand...
That's not a requirement, because the woman who comes up with "S" and the ZIP for the other part of my town doesn't have a website link.
 
I'm very annoyed. Friend looking for me, using the zip code came up with a consultant far FAR away, and in another telephone area code! Ditto with another friend :( Not sure who I speak to at HO about this...
 
OK I see it now...it's not as clear as the US site...It doesn't find me either...
 
Yipee!! I found me!!! Is this about the same as Googling yourself to see what you find?
 
eakI only come up under my First name.... No one uses that or knows me by that name.... I have a call in to PC to see if they will add my legal Middle name.... EVERYTHING is under that.
 

Frequently Asked Questions

What is the new feature on Cc that everyone is talking about?

The new feature on Cc is designed to enhance user experience by providing improved tools for communication and collaboration among team members. It includes functionalities such as real-time updates, enhanced reporting capabilities, and streamlined order management.

How can I access the new feature on Cc?

You can access the new feature by logging into your Cc account and navigating to the dashboard. Look for the 'New Features' section, where you will find a guide on how to utilize the latest tools and enhancements.

Will there be any training available for the new feature on Cc?

Yes, there will be training sessions available for all users. These sessions will cover the new features in detail, including how to maximize their benefits for your direct sales efforts. Keep an eye on your email for announcements regarding the training schedule.

Are there any additional costs associated with the new feature on Cc?

No, the new feature on Cc is included with your existing subscription. There are no additional costs for accessing the new tools and functionalities, ensuring that all users can benefit from the enhancements without any extra fees.

How can I provide feedback about the new feature on Cc?

You can provide feedback by using the feedback form available in the 'Help' section of your Cc account. Your insights are valuable, and the team is eager to hear your thoughts on the new feature to continue improving the platform.

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