Did I Mess Up My Pampered Chef Order and Now Have to Pay for it?

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Discussion Overview

This thread centers around participants sharing their experiences with order submission issues related to Pampered Chef's software, particularly the transition from an older system to P3. Participants express frustrations with technical difficulties and discuss the implications of these challenges on their business activities.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant describes a frustrating experience with order submission, noting that their previous order did not go through and they had to pay a retro waiver fee.
  • Another participant shares their understanding of the shipping delays due to high order volumes at the end of the month.
  • Several users mention experiencing similar issues with the order submission process and express a desire to transition to P3 for better functionality.
  • One participant notes that they switched to P3 and found it easier to use, while another expresses concerns about using P3 on an older laptop and dial-up connection.
  • Some participants discuss the frequency of updates for P3 and the potential impact on older computers.
  • One participant mentions that they have successfully used P3 with dial-up without issues.

Areas of Agreement / Disagreement

Views differ regarding the transition to P3, with some participants advocating for the switch due to its benefits, while others express hesitation based on their current technology and experiences.

Contextual Notes

Participants share personal experiences related to the technical aspects of order submission and the challenges faced with different internet speeds and computer capabilities.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants experiencing similar technical issues or considering a transition to P3.

etteluap70PC
etteluap70PC
Gold Member
Messages
3,657
ughhhhh...

Ok so I go to submit an order this am and I notice that the show I "thought" I submitted on jan 25th did not go thru. I am still running PP and everytime I go to submit an order it says can not submit till I update. It does this even if I have updated 3 days earlier! I did not notice so did not go back and resubmit. I had also told the host " If you do not get your prod by 2/1 to call me (no call so all is ok??? NOT!!!) Not only was I hoping for the income for this show to pay a bill but I needed to submit it by the end of Jan to stay active!!!!

I got it taken care of but I had to do a retro waiver (cost me $25.00). I am glad we have this option but I hate that I messed up!!!!

I am not complaining about the company I am just frustrated with myself and dang computers!!!

Thanks for listening to me rant...... Just needed to get it out......
 
Glad you got it settled though Paulette!
 
I'm glad you got it settled (and I understand your frustration)! The sad thing is that shipping is really slow right now because of the influx of end-of-month orders (I submitted a show Jan 31 and it just went to "picking").

I have the exact same problem with PP, and I know that's someone's way of telling me to move to P3!

I've also had the issue when I send my order in, I get a "did not transmit message" (same as you, "update necessary") and then I update, AGAIN, and resend it. Next thing you know I have an e-mail from HO telling me I have transmitted a duplicate show.

I have been working with tech support and they haven't been able to help or duplicate the problems, but it's nice to know I'm not the only one to whom this is happening.

Shall we take the jump together?:D
 
I recently switched, if that's any help - I'd had it loaded for several months since one of my recruits was using P3.

You just have to poke around and get used to it.
 
Ladies - Totally switch over to P3 - it is so much easier and will update for you, make it a goal like you do with everything else - set a date and do it!! PLUS the tech support from HO is awesome - they can help you if you get stuck! I love P3!!
 
  • Thread starter
  • #6
My 2 reasons for not switching is I am on dial up and I have an older laptop (almost 5 years). I can not afford for P3 to mess up my system.
 
Gotcha - I wouldn't do P3 on dialup, either!

(there seems to be a P3 update at least 4x per week)
 
Be careful running p3 on an old computer too. I have been using it on my (now 6 year old) laptop and just had to get a new one. Because of all of the updates, an resorces it requires my computer just could keep up. I actually started adding orders by hand a show since it was faster than my puter.
 
I'm on dialup and have never had a problem with submitting orders or receiving updates with P3. I normally get a connection speed of about 44 Kbps.
 
Chances are if it is an older laptop and running slow or acting up, you've hosed up Windows sometime in the last "x" number of years. Often wiping the laptop and reinstalling the O/S will clean it up. If you know how to save your stuff properly.

(OK Mac users don't rag on PCs now...I will agree Windows sucks...but I still like my PC...wish there was another O/S choice that could run EVERYTHING)
 
I used P3 with dial-up when I first installed it and didnt' have any problems.

P3 is sooooooo much better!
 

Frequently Asked Questions

Did I accidentally place my Pampered Chef order twice?

If you suspect that you placed your order twice, check your email for confirmation messages. If you find two confirmations, contact Pampered Chef customer service immediately to resolve the issue. They can help you cancel the duplicate order without any additional charges.

What if I entered the wrong shipping address for my Pampered Chef order?

If you realize you've entered the wrong shipping address, contact Pampered Chef customer service as soon as possible. If your order hasn't shipped yet, they can update the address for you. If it has already shipped, they may not be able to change it, and you might need to arrange for the package to be redirected.

Will I be charged for items I didn't mean to order?

If you accidentally added items to your cart and completed the order, you may be charged for those items. However, you can contact customer service to discuss your situation. They may be able to assist you in returning the unwanted items for a refund.

What should I do if I received the wrong items in my Pampered Chef order?

If you received the wrong items, reach out to Pampered Chef customer service right away. They will guide you through the process of returning the incorrect items and getting the correct ones sent to you, typically at no additional cost.

Can I cancel my Pampered Chef order if I realize I made a mistake?

You can cancel your Pampered Chef order if it hasn't shipped yet. Contact customer service as soon as possible to request a cancellation. If the order has already shipped, you may need to wait for it to arrive and then initiate a return.

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