Did I make a mistake with my first Pampered Plus order?

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Discussion Overview

This thread discusses a participant's concerns regarding their first Pampered Chef order, specifically related to shipping costs and the implications of not charging guests for shipping. Various participants share their experiences and insights on handling shipping fees and combining orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses concern about not including shipping costs in their first order and seeks clarification on standard shipping fees.
  • Several participants confirm that a $4 shipping fee is typical for orders within the continental United States.
  • One participant shares their experience of forgetting to include host specials in their early shows.
  • Some participants suggest combining orders to save on shipping costs, while noting potential issues with warranty items.
  • Another participant emphasizes that mistakes are common and encourages the original poster to remain calm and learn from the experience.
  • One participant mentions the importance of informing guests if orders are combined to avoid complications with returns or adjustments.
  • Another participant shares a method of providing duplicate receipts when combining orders to ensure clarity for each guest.

Areas of Agreement / Disagreement

Views differ on the best approach to handling shipping costs and combining orders, with some participants suggesting it is acceptable under certain conditions, while others express caution regarding potential issues.

Contextual Notes

The discussion reflects the experiences of new consultants navigating their first orders and the challenges associated with shipping fees and order management.

Who May Find This Useful

New Pampered Chef consultants may find this thread helpful as they learn about order processing and shipping considerations from the experiences of others in the community.

L
Lynelle
Messages
2
I just placed my first P. Chef catalog order with Pampered Plus and I think I made a huge mistake! I collected all the checks but did not include shipping from the guests. Now I have to come up with the money because I will not go back and ask the guests to pay it. I hate to sound like an idiot but I have to ask. Is $4.00 shipping standard on each and every order?

Please enlighten me (and be kind to this newbie :o )
:confused:
 
Yes for the continental United States and in many states there is tax on the S/H.
 
Yep the $4 is normal if you are in the US (in 48 contiguous states) and if they are having their orders shipped to the host or if you are having the show shipped to you.

Its ok, I forgot to include the host special on my 1st 3 shows.
 
Why don't you combine the orders so you don't have to pay shipping for all of them...
 
debswork said:
Why don't you combine the orders so you don't have to pay shipping for all of them...
Click to expand...

That can really mess people up who have warranty items though...
 
First of all.. you are most certainly NOT an idiot because you joined PC and began your own business. THAT makes you incredibly intelligent! NOW... we have all made mistakes... some have cost us more money than others but we all make them so, as many others have said here in other situations... take a deep breath and relax. Others have already posted and answered you questions so I'm not going to repeat it... this will all be alright, even though it doesn't feel that way right now. I don't think the host or the guests would mind if you called them back and explained the oversight you made... especially since you are new. If you truly feel that you cannot do that, then it's gonna be kind of costly but you will never forget to charge shipping again! I wish I could just give you a big old hug cuz we've all been there... whatever it was we forgot... we felt bad, took a breath and went on ... I'll say a prayer for you! Now smile, square your shoulders and carry on! We're all here for you!
 
Highlight the shipping & handling charge line on the regular order forms so the guests at your shows see it and they decide if they want thwie order to go to your host for $4 or they want direct ship.
On your Outside order form write in the tax rate and $4. before makling copies for host packets.
 
After you entered the guest portion of payment, the reminder $4 shipping balance - enter as consultant gift. Then at least it will be saved as a expense to business.


Good Luck with business.
 
I PM'd you last night!
 
quiverfull7 said:
First of all.. you are most certainly NOT an idiot because you joined PC and began your own business. THAT makes you incredibly intelligent! NOW... we have all made mistakes... some have cost us more money than others but we all make them so, as many others have said here in other situations... take a deep breath and relax. Others have already posted and answered you questions so I'm not going to repeat it... this will all be alright, even though it doesn't feel that way right now. I don't think the host or the guests would mind if you called them back and explained the oversight you made... especially since you are new. If you truly feel that you cannot do that, then it's gonna be kind of costly but you will never forget to charge shipping again! I wish I could just give you a big old hug cuz we've all been there... whatever it was we forgot... we felt bad, took a breath and went on ... I'll say a prayer for you! Now smile, square your shoulders and carry on! We're all here for you!
Click to expand...

VERY well said. And now don't forget that you can write off that $4 expense from each order.
 
  • Thread starter
  • #11
Thanks everyone. How do I combine orders to save on shipping costs?
 
If there are guests who you know won't mind then you can put some orders together under one name and that would only cost $4 for those orders... however, they need to know that this is being done because it can become a problem for returns/adjustments and replacement. If they know about it, like some guests will choose to put theirs together at a show, then it's fine. I myself would be very hesitant to do it without the guest's knowledge. Hopefully others will post what they think here also so you can get more seasoned knowlegde than what I can give.
 
I would only put orders together if the person is related (2 sisters, mother/daughter) this way you don't run into problems with warranties and returns.
 
I give people duplicate receipts when I combine orders. Then I use a black marker to cross off info so that all each person gets a receipt that only shows their purchases.
 

Frequently Asked Questions

What should I do if I think I ordered the wrong items for my first Pampered Chef order?

If you believe you ordered the wrong items, the first step is to review your order confirmation email. If you catch the mistake soon after placing the order, contact Pampered Chef customer service as quickly as possible. They may be able to assist you with changes or cancellations depending on the status of your order.

Can I return items from my first Pampered Chef order if I made a mistake?

Yes, Pampered Chef has a satisfaction guarantee policy. If you made a mistake with your order, you can return the items within 30 days for a refund or exchange. Make sure the items are in their original packaging and unused to qualify for a return.

How can I avoid making mistakes on future Pampered Chef orders?

To avoid mistakes on future orders, take your time to review your selections before finalizing your purchase. Make a list of the items you need, and double-check your cart for accuracy. It may also help to read product descriptions and reviews to ensure you are selecting the right items for your needs.

Is there a way to track my Pampered Chef order after I place it?

Yes, after placing your order, you will receive a confirmation email that includes tracking information. You can use this information to monitor the status of your order and ensure that everything is on track for delivery.

What if I realize I need additional items after placing my first order?

If you realize you need additional items after placing your order, you can simply place a new order for those items. However, if your first order has not yet shipped, you may want to contact customer service to see if they can combine the orders or add items to your existing order.

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