Dealing with Extra Items in Show Submissions: Tips and Advice

[sfdavis918]

The past few shows that I have submitted have had extra items included in them. What do you do with the items? Should I call HO and ship it back to them? They will send me a call tag, right? I would hate to have to pay for shipping back. Ugh, I hate calling HO!

 

[letscook04]

Once I called HO to let them know that my order had 2 extra adjustable measuring spoons and they told me to keep it.

 

[quiverfull7]

You can do an online adjustment and just click where it says something about item not ordered included in order and go from there... that will save the call to HO

 

[stacywhitlow]

I have always been told to keep the extras.

 

[pamperedlinda]

HO has always let me or my host keep the extras if they are a small dollar amount. I talked to my SED about it one time and she said to use good judgement - if it cost more to ship them back than they are worth to just keep them. So that's what I try to do.

 

[Spatch]

well that sucks. I just got two extras and I had to send them back. They paid postage but that would have been cool if i could have kept them!!!

 

[Bren706]

The most recent show shipment for me included an extra Coating Trays & Tool, Basting and Cleaning Brush, and Cookie Press. They were to be returned, I did the adjustment, and then the host asked if she could just buy them, (after the call tag was issued). Although the host was purchasing them, she could only use her 10% discount, and she also had to pay the shipping charges. That does not make sense to pay shipping on a mistake that the warehouse made!

 

[pamperedlinda]

......That does not make sense to pay shipping on a mistake that the warehouse made!

Especially when shipping on the host order is free.....You should talk to a supervisor about that one.