Change Over Kit - Missing Items?

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Discussion Overview

This thread discusses the contents and changes related to the change-over kit for Pampered Chef consultants, including missing items, updates on materials, and experiences with supply orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses confusion about the inclusion of recipe cards and theme show invites in the change-over kit.
  • Another participant mentions receiving these items at a Kick-Off event instead of in their kit.
  • One participant notes that the recipe cards and invites are not listed as included items in the newsletter, suggesting a simplification by the company.
  • Several users share their experiences regarding the discontinuation of the tri-fold folder and the replacement with Theme Show guide pages.
  • One participant discusses their upcoming supply order and expresses concern about potentially forgetting items.
  • Another participant clarifies that the show planner remains the same, while some postcards have changed.
  • One participant mentions that products from the Fall theme shows may not be available after the month ends.

Areas of Agreement / Disagreement

Views differ regarding the contents of the change-over kit and the availability of certain materials, with no clear consensus on the inclusion of specific items.

Contextual Notes

Participants share personal experiences and observations related to the change-over kit and supply orders, reflecting a range of individual situations and understandings.

Who May Find This Useful

Consultants looking for insights into the change-over kit contents and supply order processes may find this discussion relevant.

P
pamperedlinda
Gold Member
Messages
10,156
Am I confused? I thought we were supposed to get one each of the new recipe cards and the theme show invites in our change-over kit.
 
I didn't get any. But I did get them at our Kick-Off event thrown by our directors who went to Leadership.
 
The recipe cards and invites are not on the list of items included (inside back cover of the special edition newsletter). I think HO has been trying to simplify what they have to box up.
 
  • Thread starter
  • #4
Well, that just stinks!
 
I was wondering if they forgot mine too! :(
 
So am I to understand that the special Tri-Fold folder that included the recipe cards and instructions for the new season are now a thing of the past? Anyone know what has taken the place of our "Spring Into Success" DVD's? Is the DVD of "Cooking Shows in Action" it?
 
The Spring into Success DVD will be included in your first supply order.
The tri-fold display is no longer. That was discontinued last season, and has been replaced with the Theme Show guide pages, designed to be put into a binder. If you no longer have the Fall pages for those 3 themes, they are still available on supply order while supplies last.
 
For those who don't know, you'll also get your 50 free write in order forms with your first supply order. I just got mine.:)
 
I got the Show and Sale CD with my supply order - not the Show and Sell DVD. No biggie, just saying....
 
The Show and Sell CD came in the changeover box. DVDs are supposed to be in supply orders placed after changeovers shipped. If you didn't get one, call HO and tell them that you didn't receive it.
 
I'm going to place my first supply order this month and I'm worried I'm forgetting something. I don't want to have to place another order this month. Order forms are included free, I'm ordering regular postcards, and I'm ordering some 08 postcards (how are they different?), ordering Pantry that I'm low on or don't have. Is the host show planner different for spring because I didn't see one with an '08 date? Ordering the recipe cards for new recipes and one 25 pack of FW catalogs. I'll wait for March to order more Spring/summer catalogs. Any other paperwork I'm missing?
 
The show planner is the same. The theme show postcards changed (have both 6 O'Clock Salads and Sweet & Simple), but the non-theme invitation postcards did not change. Don't forget that you can also get 1 set of consultant agreements free each month, too.
 
Also, the products used in the Fall theme shows might not be availabe after this month...does anyone know for sure? Usually it changes each season to go along with the new theme shows. Right now you can order both the fall and spring ones on supply orders.

I haven't watched all of the DVD yet. Is there a recipe demo on it?
 
Ahhh....spoke to my Director earlier and found out about the DVD getting shipped with the first paperwork order.And I knew that already about the Tri-Folders! Duh....I remember putting together my binder last year! Sheesh! :D
 

Frequently Asked Questions

What should I do if I received my Change Over Kit but some items are missing?

If you find that items are missing from your Change Over Kit, the first step is to check the packing slip included in the box to ensure that the items were not listed as backordered. If they are not listed and you still believe items are missing, contact Pampered Chef's customer service for assistance. They can help you verify your order and arrange for any missing items to be sent to you.

How can I contact customer service regarding missing items in my Change Over Kit?

You can contact Pampered Chef's customer service by calling their support number or using the online chat feature on their website. Be prepared to provide your order number and details about the missing items to expedite the process.

Is there a time limit for reporting missing items from my Change Over Kit?

Will I be charged for items that are sent to replace the missing ones?

No, if items are confirmed as missing from your Change Over Kit, Pampered Chef will send replacements at no additional cost to you. Make sure to follow up with customer service to ensure that the replacement process is handled correctly.

What if I find extra items in my Change Over Kit that I did not order?

If you receive extra items that you did not order, you should contact Pampered Chef's customer service to report the discrepancy. They will provide instructions on how to return the extra items and ensure that your account is updated accordingly.

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