Ceramic Skillet Has "Divots"--Sticky Notes Don't Stick to It

[gailz2]

I, too, love my new ceramic skillet. And who knew that a sticky note would not even stick to the inside? I noticed on m skillet after warming up some homefries yesterday that there is a divot style pock mark on the inside surface. I have only used scrapers and bamboo spoons on it. Upon inspection there is another divot style mark where the coating has not been broken right next to it. Be sure to check yours out carefully before taking it to shows. I just called in my adjustment since it was "earned" and there was no place to do an adjustment on line for it. Now I have to wait for mine to get there before they send another out. I begged for it not to be shipped smart mail (takes 2 weeks to over a month to reach me that way). She has no control over that--warehouse determines that. I will miss my new cookware!

 

[ChefPeg]

I was able to do an online adjustment for mine through CC. I did the adjustment on the FFA package and they emailed me wanting to know which item in the package needed the adjustment. Went from there. Which reminds me, I need to send that in!

 

[Admin Greg]

Click to expand...I have had mine since January and there are a few spots that are pitted and I have only used the bamboo spoons and scrapers. I had an adjustment done on one and they sent me a new one and told me to toss the old one. I am going to keep using it though and see what happens. I love it too much to give it up. I am sure they will send me a new one as well. I love it too much to give it up. I do know that if you cook at high heat, it will do that. I have been cooking on medium heat and it seems better. Good luck with it. I am sure they will send you a new one as well.