Can I Get a Replacement Salad Spinner from PC?

[AMTC]

I was on my way into a Bridal Fair today when my Salad Spinner fell out of the bag I was carrying, hit the cement and one side shattered. I know that wasn't use of the product under the ordinary use guidelines, but I was carrying it to a show - will PC replace it for me?Thanks

 

[JAE]

If it was not while in use they may not replace it, but it doesn't hurt to try.

 

[pamperedposey]

They will. If you get someone who says they won't ask for a supervisor. They usually replace things for us faster than they do for customers. Just tell them you need it for shows.

 

[Brandi2007]

They replaced my trifle pedestal that I dropped on my way to a show. Always worth a try!

 

[Amzipp]

I would hope that they would be willing to replace things for consultants. Our products take some battering being toted from show to show!!!

 

[tinat51796]

I had a similar thing happen last week. I broke my batter bowl on the way to a show. When I first submitted the adjustment they said that I had to return my bowl....it broke in a parking lot so I cleaned it up and threw it away. They eventually said that they would send a replacement.

 

[AMTC]

Thanks so much! I'll give it a try - hopefully they will understand and replace it.

 

[mpkegley]

I have a similar thing happen to me. I slipped on the ice going into a hosts house and had my SA plate in my hand. Needless to say, it broke. When I emailed them about replacing it, they would not replace it because it was not something that they replace under the use & care guide. Other consultants have gotten things replaced with no problem, so give it a try. I just really wish they had replaced my plate!

 

[cvaccaro]

I was removing the appetizer plates/caddy from the box and 5 plates slid out and broke into numerous pieces on their ceramic floor. After I confirmed that I did not crack one of their tiles the husband cleaned all the mess up. I called head office the next morning and they replaced the broken plates.
Cathy

 

[stacywhitlow]

HO will replace items only if still under warranty. Consultants don't get "extra" time for products but will usually receive the new product w/o sending in damaged one. Call & see.

 

[jrstephens]

I have had items replaced before that messed up or broke. They do ship them out faster to use than they do a customer adjustment. I have had them do it even faster if it was something I needed for an upcoming show too.

Let us know how it turns out!