Can Greg Help Solve These CS Members' Login Issues?

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Discussion Overview

The thread discusses login issues experienced by some community members, particularly focusing on one member, Grandmarita, who had trouble accessing the site. Participants share their experiences and provide updates on the situation, including the absence of a key member, Greg, who is currently on vacation.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions that Grandmarita, a Gold Supporter, had difficulty logging in and requested assistance from Greg.
  • Another participant notes that Greg is currently on vacation and has been for some time, indicating that he will return soon.
  • Grandmarita shares her relief at being able to log in again after experiencing issues, expressing appreciation for the community and the information shared.
  • One participant recounts having a similar login issue after returning from a conference, highlighting the frustration it caused.
  • Another participant inquires about the specifics of how Grandmarita was able to print invitations, seeking clarification on her process.

Areas of Agreement / Disagreement

No clear consensus emerges regarding the login issues, as experiences vary among participants. Some have faced similar problems, while others express relief at resolutions.

Contextual Notes

The discussion reflects personal experiences with login issues within the community, emphasizing the importance of access to the site for members.

Who May Find This Useful

Members of the community who have experienced similar login challenges or are interested in the experiences of others regarding site access may find this discussion relevant.

BethCooks4U
Gold Member
Messages
12,926
Greg,

We all know you are a busy man but some CS members need your help.

Grandmarita has emailed me again about not being able to get on the site. She is a Gold Supporter. She said that she lost her password. Can't you either email it to her or set it so she can enter a new one.

A couple others have also emailed me about the same problem. I did PM you about them.

Please help!!! -- and THANKS!
 
Greg's out of the countryHi Everyone!
Greg is on vacation and has been for awhile. He will be back late on Monday.
Beth- I sent an email reminder to Grandmarita. This should take care of it.
Thanks for posting so i could take care of it.
Debbie
 
Hi Everyone,
Grandmarita, here! All of a sudden today, my screen is coming up without
the Log In requirement, and I am back in working order. I am so happy to be
back in action. I have missed all of you since I last was able to get into the
site. The little message at the top of the screen tells me it was Sept. 14th
when I last logged on. I've tried, believe me. However, I'd only get to read about two or three sentences of your messages, and then red letters would tell me to register to be able to read the complete message. Hope not too many other members have been having this problem. Had I not paid the Gold Supporter Fee, I probably would have figured I had used up my $5 worth. Just kidding, but the more I had invested, the more it means to me. I really value this site, and all the wonderful information you all share so generously,
with all of us.
I want to thank the Dexydual for their Post Card Invitation template for
the new ER84 invitation. I was able to turn it around and get my HP895 to
print the invites I wanted to do yesterday. Thank God, I was able to open
the attachment, even though I could not read messages.
 
Glad to have you back!!
 
had the same problem a while back, but it was shortly after returning from conference and couldn't get on for almost a month!!! Was very frustrating as I love this group...hope it doesn't happen again to anyone
 
Welcome back grandmarita. I know this is a silly question but when you say turn it around do you mean you changed it from portrait to landscape and then it worked. Would love to know.
Thanks
Teresa Hauck
 
thanks
DebPC said:
Hi Everyone!
Greg is on vacation and has been for awhile. He will be back late on Monday.
Beth- I sent an email reminder to Grandmarita. This should take care of it.
Thanks for posting so i could take care of it.
Debbie

Thanks for letting us know and for helping Grandmarita too!!!

Liz

PS I PM'd ya!:)
 

Frequently Asked Questions

What are the common login issues faced by CS members?

Common login issues for CS members include forgotten passwords, account lockouts due to multiple failed login attempts, and difficulties accessing the site due to browser compatibility or cache problems.

How can Greg assist CS members with their login problems?

Greg can provide step-by-step guidance on resetting passwords, unlocking accounts, and troubleshooting browser issues. He can also direct members to the appropriate support resources if the problem persists.

What should a CS member do if they forget their password?

If a CS member forgets their password, they should use the "Forgot Password" link on the login page. Greg can guide them through the process of receiving a password reset email and creating a new password.

Are there specific browser settings that could affect login access?

Yes, certain browser settings such as disabled cookies or outdated versions can affect login access. Greg can advise members to check their browser settings and ensure they are using an updated version for optimal performance.

What steps can be taken if Greg is unable to resolve the login issue?

If Greg is unable to resolve the login issue, he can escalate the problem to the technical support team or provide the member with contact information for further assistance. It's important for members to have all relevant details ready for a smoother resolution process.

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