kculverson
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DebbieJ said:Gift certificates come via us mail.
To return a gift certificate, please contact our customer service team at 1-800-123-4567. They will provide you with instructions on how to return the gift certificate and process your refund.
No, gift certificates are non-refundable and cannot be exchanged for cash. However, we can issue you a store credit for the same amount.
Gift certificates can be returned within 30 days of the purchase date. After 30 days, they are considered final sale and cannot be returned.
Yes, you can return a partially used gift certificate as long as the remaining balance is still at least $5. Please contact our customer service team for assistance with this type of return.
If you have lost your gift certificate, please contact our customer service team immediately. We may be able to issue you a replacement gift certificate, depending on the circumstances.